Change Management in
HaloITSM (ITIL 4)
Ship change without the drama. We implement HaloITSM so your teams can assess risk, obtain approvals, schedule smartly and track outcomes—aligned to ITIL 4 “change control” best practices. Atlassian
What is change management?
assessed, authorized and scheduled to minimize risk and disruption. Common types include standard (pre-approved/
low risk), normal, and emergency changes. Atlassian in.nau.edu
Why HaloITSM for change
Built-in change control
Track, plan and deliver changes at any scale with a dedicated module (workflows, approvals, audit). HALO
Risk-based approvals & CAB
Route approvals by risk/impact and convene a Change
Advisory Board (CAB) for higher-risk items (best-practice governance). Atlassian
Live change calendar & blackout windows
Avoid collisions with maintenance, business events and code freezes; visualize CI/service impact from the CMDB. Atlassian
DevOps hand-in-hand
Two-way sync with Jira Software and Azure DevOps keeps engineering and IT in lock-step through the change lifecycle. HALO+1
Microsoft-first collaboration
Microsoft Teams notifications, chatbot and embedded self-service portal keep stakeholders in the loop without context-switching. HALO
Automation at scale
Halo’s Service Automation Framework standardizes service definitions so policies/SLAs/approvals apply consistently across changes. HALO
