ITSM-gidsen

Praktische gidsen van onze ITSM-consultants: wat een ITSM-tool echt kost over drie jaar, hoe HaloITSM en Freshservice zich verhouden en hoe een migratie tussen beide verloopt.

Deze gidsen zijn in het Engels geschreven.

• ITSM cost framework

  3-year ITSM TCO calculation guide: how to estimate the real cost

  How to calculate the real 3-year cost of an ITSM project: why the licence misleads, the 5 cost drivers, a worked example (~€180k) and a checklist.

  Lees de gids →
• Independent ITSM comparison

  HaloITSM vs Freshservice: decision guide and weighted grid

  Independent HaloITSM vs Freshservice comparison: 8 criteria, a weighted decision grid and 3-year TCO. From an ITIL v4 advisory firm, vendor-neutral.

  Lees de gids →
• ITSM migration guide

  Freshservice to HaloITSM migration guide: phases, timeline and tooling

  Freshservice to HaloITSM: when migrating is worth it, what transfers, what gets rebuilt, the 4 phases and the risks. From an independent ITIL v4 firm.

  Lees de gids →

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