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  • Solutions
    • IT Service Management
      • Incident Management
      • Change Management
      • IT Assets Management
      • CMDB & IT Asset Management
      • Service Request Management
      • AI for ITSM
      • Knowledge Base & Self Service
      • ITSM Automation & Orchestration
    • CRM, Sales Intelligence & Automation Solutions
      • Intelligent contact management
      • Sales Engagement and Outreach Automation Solution
      • AI-powered Conversational Intelligence
      • Cloud-Based Communication Solutions
      • Sales Intelligence and Automations Solutions
    • Project Management Solutions
      • Project Management Solutions For Product Development
      • Project Management For Infrastructure Projects
    • Workflow Management
      • Workflow Management Consulting
      • Workflow Management Achievements
    • Customer Engagement
      • CRM & Marketing Software Consulting
      • Customer Experience
    • AI Powered Knowledge Management Solutions
    • No-Code Integration & Automation Solutions
  • Products
    • HaloITSM Implementation & Consulting
      • HaloITSM in France
      • HaloITSM in Luxembourg
      • Pricing & TCO
      • HaloITSM vs Freshservice
      • Migration Freshservice To Haloitsm
      • Book a HaloITSM Demo
    • Freshworks
      • Freshdesk
      • Freshservice ITSM
      • Freshsales
      • Freshmarketer
      • Freshchat
    • Ringover
      • Business Telephony
      • Cadence for Sales Prospecting
      • Empower by Ringover
    • Apollo.io – Sales Intelligence and Automation Solutions
    • Document360 – Knowledge Base Platform
    • Make
  • Apps
    • Freshdesk Workspace App
    • GDPR Compliance App for Freshdesk
    • DocuGen: Your moday.com document generator
    • Freshsales and Freshservice Synch App
  • News
  • About Us
Contact Us
Change management

Change management ITSM : Optimiser la gestion des changements dans les services IT

20 November 2024 No Comments

Dans un environnement IT en constante évolution, les changements sont

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freshservice

Déverrouiller la puissance du support Freshservice : Un guide complet pour des solutions ITSM efficaces

14 November 2024 No Comments

I. Introduction au support Freshservice Comprendre Freshservice comme une solution

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freshservice intégration

Intégration de Freshservice avec Office 365 : Un guide complet pour connecter vos applications.

14 November 2024 No Comments

L’intégration du logiciel Freshservice avec Office 365 est un moyen

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Déverrouiller la puissance du support Freshservice : Un guide complet pour des solutions ITSM efficaces

12 November 2024 No Comments

I. Introduction au support Freshservice Comprendre Freshservice comme une solution

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gestion des actifs

Gestion des actifs informatiques avec Freshservice : Comment ça fonctionne ?

11 November 2024 No Comments

Dans un monde où les opérations informatiques évoluent constamment, maîtriser

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ITSM TICKETING

Freshservice ticketing : Gérer efficacement les tickets de service

8 November 2024 No Comments

Dans un environnement où l’efficacité opérationnelle et la satisfaction des

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SMC consulting Ratio

SMC Consulting specialises in Workflow Management, Data Science and Analytics and Customer Engagement. With over 25 YEARS of experience, servicing large enterprises we have a proven track record in performance, delivery and providing happiness and efficiency to our customers.

Services

  • Project Management Solutions
  • Workflow Management
  • Customer Engagement
  • CRM, Sales Intelligence & Automation Solutions
  • ITSM-IT Service Management
  • AI Powered Knowledge Management Solutions
  • No-Code Integration & Automation solutions

Products

  • HaloITSM - IT Service Mangement Tool
  • Ringover - Business VoIP Solutions
  • Document360 - Knowledge Base Platform
  • Apollo.io - Sales Intelligence and Automation Solutions
  • Freshworks – Maximum Customer Engagement
  • Make
France : +33 9 78 45 02 70
Belgium: +32 2 586 08 36
481 Chau. de Tubize , 1420
Braine-l'Alleud, Belgium
Mon - Fri: 9AM - 5PM

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