We Fast-track your digital transformation. SMC Consulting specialises in Workflow Management and Automation, Data Science and Analytics and Customer Engagement with a focus on the delivery and on putting the customer first. We offer Project Management, CRM, HR, Marketing, ITSM and Customer support solutions.
We focus on delivery using agile methodology. Our framework for achieving agility at scale is based on hundreds of successful deployments and dozens of disappointing experiences in accelerating delivery cycles within large-scale organisations. Our know-how points to three key principles to deliver measured improvements in agility with high confidence: Steer using economic governance, measure incremental improvements honestly, and empower teams with disciplined agile delivery.
What matters is to deliver on the assigned project versus delivering experts to deliver on a project.
SMC Consulting Responded to our needs spot on. They were able to provide us with the solutions we needed while respecting time constraints and budget. Their proof of concept was demonstrative of their capabilities. The final result was a 3 time ROI! We would like to thank them for their hard work and dedication. We are happy to work with them again.
SMC Consulting delivered on time and exceeded specs. The project they have worked on with us covered application security. By setting up a clear security framework, their approach to the security aspect of our project did not hinder our development velocity but, on the contrary, enabled us to accelerate the entire process.
CIO – Thalys
Board Member – Koopol
Working with SMC Consulting was a pleasant experience. From the ideation session all the way to the project closure, the interaction was fluid. While we had an objective to achieve, the requirements were dynamic and SMC team kept on accommodating us. They were very agile and this is what we were looking for. In one sentence: they helped us Fast-track our digital transformation
By using our workflow management services we can help you in the coordination and control of activities within your organization to ensure efficient and effective completion of tasks. It involves designing, executing, and monitoring workflows, which are sequences of interconnected tasks or processes.
Thanks to the Freshworks suite of excellent software, you will be able to, engage your customers regardless of the communication channel they contacting you with, provide a better customers experience, automate communications and marketing messages all of this in a fully integrated manner under one subscription.
We provide you with a full suite of services to exploit your data and maximise your returns. We use Machine Learning and Artificial intelligence to provide data analytics and data visualisations work. We put the results in the hands of stakeholders via the Smart Applications that we build for you. We offer guaranteed results in two weeks sprints.
PARIS & TEL AVIV, ISRAEL — June, 06 2023 — monday.com, a work operating system (Work OS) where organizations of any size can create the tools and processes they need to manage every aspect of their work and SMC Consulting, a leader in supporting the digital transformation journey of companies in Europe, announced today a…
Freshworks gave us the privilege to be put in the spotlight in their monthly newsletter. In fact SMC Consulting, since the beginning of its partnership with Freshworks, two years ago has put every effort in its power to serve and delight its customers. This of-course went through the offering new and innovative solutions coupled with…
MoEngage, a leading Insights-led Customer Engagement platform, has announced a strategic partnership with SMC Consulting, a Cyber Security and Customer Engagement consulting firm. This association aims towards leveraging the strengths of both the organisations and making it possible for consumer-oriented brands to address customers’ needs throughout their purchase lifecycle, in a hyper-personalised manner. MoEngage collects…
