We have been successfully servicing large enterprises in the domains of digital transformation and information security since the advent of the internet.


Our approach is focused on agile project management and delivery. We work with short sprints and deliver according to a pre-agreed time frame no matter what.


There is no substitute for knowing an industry inside and out. Our team pools their industry expertise and develop perspectives, resources and capabilities so that we can prepare you for the challenges and opportunities ahead.

What Makes Us Special

About SMC Consulting

We focus on delivery using agile methodology. Our framework for achieving agility at scale is based on hundreds of successful deployments and dozens of disappointing experiences in accelerating delivery cycles within large-scale organizations. Our know-how points to three key principles to deliver measured improvements in agility with high confidence: Steer using economic governance, measure incremental improvements honestly, and empower teams with disciplined agile delivery.

What matters is to deliver on the assigned project versus delivering experts to deliver on a project.



We focus on your business needs and keep your ROI in our line of sight. We work on achieving the desired outcome while washing away all the disturbances that come in the way.

Customer First

We put your needs and requirements ahead of anything and everything else.

We strives to build healthy relationships with you by identifying your needs and providing you the best-possible experience.

Short Delivery Cycles

Working in an agile manner allows us to deliver frequently and keep you updated on the progress. We put the stakeholders interactions on emphasis and constant communications is at the core.

We Deliver

Thanks to our model, we deliver the results you have been seeking. As a customer, you will only need to focus on your business priorities and not on managing people. Our mission is to make sure that you reach your objectives.

Looking to Boost Your Returns, Secure Your Information or Optimise Your Customers' Interactions


Services We Provide



How to Drive Customer Engagement

Here are some great statistics, compiled by SMC Consulting, on the state of customer engagement today.

The best ways to engage consumers are:
Surprise offers or gifts for being a customer (61%)
More convenient shopping process (50%)
Solving a problem or question (45%)
Recommending products based on needs (27%)
Keeping customers up to date on the latest news and products (23%)
Welcoming customers when they visit (20%)
Engaging customers on social media (9%)

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When It Comes to Cybersecurity, the Small and Medium Business Community Needs to Do Better

When It Comes to Cybersecurity, the Small and Medium Business Community Needs to Do Better

One third of small and medium businesses (SMBs) use free, consumer-grade cybersecurity tools, one fifth maintain no endpoint security, and 43 percent have no cybersecurity defence plans, placing their business-critical assets at risk.

This is a critical oversight. The economic fallout from COVID-19 is a stark reminder that SMBs make up the vast majority of the nation’s businesses at the local level. Small businesses comprise 99.9 percent of all businesses and employ nearly half of all workers.

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Customer Engagement

Customer Engagement: Why Social Media is the Best Option Right Now

Customer engagement has never been more important than it is right now. With so many stores having to temporarily close their doors, marketing efforts have had to move exclusively online.
Gone are the strategies focusing on traditional and print marketing—people aren’t going out enough to see them.
Social media has been a core content marketing platform for most businesses, regardless of their size. And in the current environment, these channels are becoming even more necessary.
From increasing website visits to building customer loyalty, social media offers a number of advantages when most marketing avenues are closed to businesses.
We share a few reasons why social media is the best customer engagement option for companies right now.

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