How do you cope with the transition from ITSM to ESM? What does the future of ITSM hold? Which skills and tools will be required to keep up with the changes happening? How can you leverage the current crisis and benefit from it? How can you turn this into business opportunities and boost employee engagement? These are just a few questions we will look into and explore. during the ITSM Meetup Benelux on Friday 10 December.
We focus on delivery using agile methodology. Our framework for achieving agility at scale is based on hundreds of successful deployments and dozens of disappointing experiences in accelerating delivery cycles within large-scale organizations. Our know-how points to three key principles to deliver measured improvements in agility with high confidence: Steer using economic governance, measure incremental improvements honestly, and empower teams with disciplined agile delivery.
What matters is to deliver on the assigned project versus delivering experts to deliver on a project.