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    • IT Service Management
      • Incident Management
      • Change Management
      • IT Assets Management
      • CMDB & IT Asset Management
      • Service Request Management
      • AI for ITSM
      • Knowledge Base & Self Service
      • ITSM Automation & Orchestration
    • CRM, Sales Intelligence & Automation Solutions
      • Intelligent contact management
      • Sales Engagement and Outreach Automation Solution
      • AI-powered Conversational Intelligence
      • Cloud-Based Communication Solutions
      • Sales Intelligence and Automations Solutions
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      • Customer Experience
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  • Products
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      • HaloITSM in France
      • HaloITSM in Luxembourg
      • Pricing & TCO
      • HaloITSM vs Freshservice
      • Migration Freshservice To Haloitsm
      • Book a HaloITSM Demo
    • Freshworks
      • Freshdesk
      • Freshservice ITSM
      • Freshsales
      • Freshmarketer
      • Freshchat
    • Ringover
      • Business Telephony
      • Cadence for Sales Prospecting
      • Empower by Ringover
    • Apollo.io – Sales Intelligence and Automation Solutions
    • Document360 – Knowledge Base Platform
    • Make
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ITSM Vendor Evaluation Criteria: 2025 Guide to Choosing the Best ITSM Tool

14 August 2025 No Comments

Test excerpt content

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ITSM Vendor Evaluation Criteria: 2025 RFP & Tool Selection Guide

12 August 2025 No Comments

Estimated reading time: 11 minutes Key Takeaways Structured ITSM evaluation

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IT SERVICE ITSM

IT Service : Mieux comprendre l’ITSM et son impact sur votre organisation

23 February 2025 No Comments

L’ITSM, un pilier de la transformation numérique L’IT Service Management

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Comparaison Halo ITSM VS SERVICENOW

Halo ITSM vs ServiceNow : Quel outil choisir pour votre service management

19 February 2025 No Comments

Dans le domaine du management et de la gestion des

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HALOITSM LOGO

Halo ITSM API : Automatisation avancée

19 February 2025 No Comments

Découvrez comment l’API Halo ITSM révolutionne la gestion des services

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fonctionnalité itsm halo solution

HaloITSM : la solution pour optimiser votre ITSM

11 February 2025 No Comments

HaloITSM est une solution logicielle innovante et tout-en-un pour la

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SMC consulting Ratio

SMC Consulting specialises in Workflow Management, Data Science and Analytics and Customer Engagement. With over 25 YEARS of experience, servicing large enterprises we have a proven track record in performance, delivery and providing happiness and efficiency to our customers.

Services

  • Project Management Solutions
  • Workflow Management
  • Customer Engagement
  • CRM, Sales Intelligence & Automation Solutions
  • ITSM-IT Service Management
  • AI Powered Knowledge Management Solutions
  • No-Code Integration & Automation solutions

Products

  • HaloITSM - IT Service Mangement Tool
  • Ringover - Business VoIP Solutions
  • Document360 - Knowledge Base Platform
  • Apollo.io - Sales Intelligence and Automation Solutions
  • Freshworks – Maximum Customer Engagement
  • Make
France : +33 9 78 45 02 70
Belgium: +32 2 586 08 36
481 Chau. de Tubize , 1420
Braine-l'Alleud, Belgium
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