SMC Consulting becomes a Lansweeper Solution Partner to deliver a smarter foundation for modern IT operations

Braine-le-Château, Belgium — 21 September 2026.

SMC Consulting, an independent IT service management (ITSM) consulting firm, has become a Lansweeper Solution Partner. Lansweeper is a Technology Asset Intelligence platform for IT asset discovery and inventory.

Through this partnership, SMC Consulting will help companies across Belgium, France, Luxembourg and Switzerland connect reliable asset data with ITSM platforms such as HaloITSM, ServiceNow and Freshservice. The objective is to build and maintain a more accurate, complete and actionable Configuration Management Database (CMDB).

Addressing the data-quality gap in ITSM

For many companies, the CMDB is one of the most valuable yet least trusted components of the ITSM environment. Asset records are often incomplete, maintained manually or disconnected from the actual technology landscape.

As infrastructures become more hybrid and distributed, poor CMDB data creates tangible operational risks. These include slower incident resolution, unreliable change-impact analysis, limited visibility into technology costs and insufficient evidence for audits and compliance reviews.

Turning asset discovery into actionable ITSM data

By combining Lansweeper’s automated discovery and inventory capabilities with SMC Consulting’s ITSM implementation expertise, companies can move beyond a static CMDB and establish a continuously updated source of asset intelligence.

Lansweeper discovers and consolidates information across IT, OT, IoT and cloud environments. SMC Consulting integrates this data into the service management processes that rely on it, including incident management, service requests, change management, SLAs, approvals, reporting and governance.

“A CMDB only creates value when the data behind it is complete, current and usable. With Lansweeper, we can help our clients strengthen the very foundation of their ITSM operations. This is not about adding another standalone tool — it is about connecting trusted asset data to the way IT teams manage services, resolve incidents, control changes and prepare for audits.”

— Emmanuel Yazbeck, Managing Partner and Co-founder, SMC Consulting

Strengthening a platform-independent ITSM approach

The partnership reinforces SMC Consulting’s platform-independent consulting model. Instead of promoting a single ITSM solution, SMC Consulting helps companies select, configure, integrate and optimise the platforms that best match their processes, technical environment and operating model.

Lansweeper adds a critical data layer to this approach by improving the accuracy and reliability of the asset information feeding the CMDB and associated ITSM workflows.

For HaloITSM customers, SMC Consulting details its integration approach on a dedicated page: HaloITSM + Lansweeper integration.

Supporting IT governance, security and NIS2 readiness

A reliable view of assets, ownership, lifecycle status, dependencies and risk context gives IT and security teams a stronger basis for operational and governance decisions. It can also help companies produce the evidence required for NIS2 assessments, ISO 27001 audits and cyber-insurance reviews. The partnership supports several practical use cases:

• Creating or improving a CMDB with automated asset discovery;
• Enriching ITSM tickets with reliable asset information;
• Improving incident triage and root-cause analysis;
• Strengthening change-impact assessment;
• Reducing manual inventory updates and duplicate records;
• Improving audit readiness and IT governance;
• Connecting asset data with ITSM workflows, reporting and automation.

With this partnership, SMC Consulting strengthens its ability to help mid-sized and enterprise companies modernise IT service management through better processes, reliable data and practical adoption. Lansweeper provides the asset-intelligence foundation needed to turn the CMDB into a dependable operational resource rather than a database that quickly becomes outdated.

Planning a CMDB or asset-discovery project? Talk to SMC Consulting’s ITSM experts: book a meeting.

About SMC Consulting

SMC Consulting is an independent ITSM consulting and implementation firm based in Belgium. It helps mid-sized and enterprise companies improve IT service management, enterprise service management, workflow automation, knowledge management and digital transformation.

Drawing on more than 25 years of ITSM project experience and a team of ITIL 4-certified consultants, SMC Consulting implements and integrates platforms such as HaloITSM, ServiceNow and Freshservice across Belgium, France, Luxembourg and Switzerland.

Beyond technology implementation, SMC Consulting helps companies design effective ITSM processes, connect systems, improve user adoption and build service management environments that support sustainable operational performance.

www.smcconsulting.be

About Lansweeper

Lansweeper is the leader in Technology Asset Intelligence. It helps companies discover, inventory and understand the assets across their IT, OT, IoT and cloud environments. Lansweeper provides trusted asset data that supports IT service management, CMDB accuracy, cybersecurity, compliance, cost control and operational decision-making. Learn more at lansweeper.com.