When a new contact is created or updated in Freshsales CRM, our app automatically mirrors those changes in Freshservice. The contact details, such as emails, first name, last name, job title, and more, are synchronized to keep your customer records accurate and synchronized.
But it doesn’t stop there. Our app goes the extra mile by creating or updating the associated company as a department in Freshservice. This means that any changes made to the contact or company details in Freshsales CRM will be reflected in Freshservice, providing a seamless and unified experience for managing your customer relationships.
With our app, you can say goodbye to manual data entry and the risk of inconsistencies. The synchronization process is efficient and reliable, ensuring that your teams always have access to the most up-to-date customer information. Plus, the unique identifier of each contact is their email address, eliminating the hassle of duplicate records.