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Qu’est ce que le customer experience ?

17 May 2024 No Comments

Communément appelée “Customer Experience” ou CX, l’expérience client englobe toutes

L’automatisation du service client

30 April 2024 No Comments

Importance de l’automatisation du service client L’automatisation du service client

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SMC Consulting specialises in Workflow Management, Data Science and Analytics and Customer Engagement. With over 25 YEARS of experience, servicing large enterprises we have a proven track record in performance, delivery and providing happiness and efficiency to our customers.

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Freshdesk

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Freshmarketer

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Freshdesk

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