Tailor-made strategy / CRM expertise / Effective digital marketing

Tailor-made strategy / CRM expertise / Effective digital marketing

Business Consultant

CRM & Marketing Software Consulting by SMC Consulting

Optimize your customer relationship strategy with our expertise in CRM and digital marketing. As a Freshworks and monday.com Certified Partner, we transform your customer interaction into a personalized, high-performance experience. Our tailor-made CRM advice will allow you to manage your campaigns with precision and improve customer loyalty thanks to relevant data and targeted marketing actions.

Maximize Your Results with SMC Consulting

Maximize Your Results with
SMC Consulting

Maximize Your Results with SMC Consulting

At SMC Consulting, we put our expertise to work for you by providing independent advice on CRM software and marketing automation tools. We understand that choosing the right software largely depends on your organization and its specific needs. That’s why we take a tailored approach to help you select the ideal solution.

By leveraging our professional knowledge and understanding of common CRM packages, combined with an analysis of your particular situation, we are able to advise you on the best solution. We design processes to increase effectiveness and efficiency, allowing us to determine the requirements for the software that will meet your needs.

Our software selection process is based on a structured approach, making it easy to compare among the more than 200 CRM systems and numerous marketing automation tools available on the market. Our goal is not limited to simply selecting the best software; We can also take care of project management and ensure a successful implementation within your organization.

As a certified partner of Freshworks and monday.com, we have the expertise to help you get the most out of these renowned solutions. Trust SMC Consulting to optimize your CRM and marketing strategy and maximize your results.

Our areas of expertise in CRM and marketing software consulting

Choosing the right CRM software for your business

Choosing the right CRM software for your business

Opting for the ideal CRM software is crucial to boost your customer relationship management. SMC Consulting, as an authorized partner monday.com and Freshworks, distinguishes itself by offering you specialized support towards these recognized platforms. We begin our partnership with a detailed analysis of your business processes and corporate culture to align these solutions with your specific needs.

In addition to our expertise with monday.com and Freshworks, we make an objective and independent comparison among more than 200 CRM systems available on the market. This approach ensures that our recommendation remains focused on your interest, without bias, allowing you to make an informed choice that is perfectly in line with the specificities of your company.

We look at how these platforms can scale with your growth, integrate seamlessly with your existing systems, and enrich the user experience. Our goal is to offer you a scalable tool, supported by excellent technical support, recognized for its responsiveness and efficiency.

Choosing the right CRM software for your business
CRM Implementation Guide

CRM Implementation Guide

CRM Implementation Guide

Implementing a CRM system is a process that requires not only careful technical integration but also foolproof security. At SMC Consulting, we understand that responsiveness to cyberattacks and data loss prevention are critical components of customer relationship management. That’s why our CRM implementation guide is designed to respond quickly and efficiently to security incidents while ensuring compliance with the highest regulatory standards.

As a certified partner of monday.com and Freshworks, we have the technical expertise to optimize the advanced security features of these platforms. Our customized approach ensures that the CRM solution implemented aligns perfectly with your IT infrastructure, with security protocols that match the sensitivity and classification of your data.

We work closely with you during every phase of implementation, from initial configuration to user training and post-deployment security auditing. Our goal is to ensure a seamless transition to your new CRM system, minimizing operational disruption and maximizing adoption by your teams. With SMC Consulting, you benefit from a CRM implementation that builds your resilience against digital threats while improving customer engagement and satisfaction.

Choosing Marketing Automation Software

Choosing Marketing Automation Software

Choosing the right marketing automation software is critically important to optimize your marketing efforts. At SMC Consulting, we are proud to offer you specialized support in finding the ideal solution for your needs. As a Freshworks Certified Partner, our expertise ensures you get quality support to get the most out of marketing automation systems.

Our approach is based on proven selection practices, ensuring an objective and independent evaluation of the various options available on the market. Our goal is to guide you towards the solution that best meets your specificities, without any bias.

We start with an in-depth analysis of your marketing processes and goals, which allows us to target the most suitable solutions for your business. We also look at how these platforms can integrate seamlessly with your existing systems and improve the effectiveness of your marketing campaigns. Our commitment is to provide you with a scalable marketing automation tool, backed by best-in-class technical support, known for its responsiveness and efficiency, to boost your marketing success.

Choosing Marketing Automation Software

They trust us

Freshworks
Freshworks
Freshworks
Freshworks
Freshworks
Nazara
OYO
Freshworks
Freshworks

Get expert advice on CRM software and Marketing Automation

At SMC Consulting, we understand the importance of choosing the right solutions for your business. Our objective and independent approach guarantees you recommendations based on your specific needs. Contact us today to find out how our expertise can power your CRM strategy and marketing automation.