Freshdesk

Empower your support team to work together and resolve customer issues faster.

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Freshchat

Engage with website visitors and product users for sales and customer success.

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Freshsales

Keep your sales team in the know about prospects and close deals faster.

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freshservice

Streamline your IT service and manage internal requests from your employees.

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Freshcaller

Reimagine your cloud-based phone system for businesses across 90+ countries.

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SMC Consulting - Freddy AI For CX

Create a best-in-class customer service experience with Freddy AI

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APPLICATION INTEGRATION

Freshdesk can be used in combination with Freshchat and other tools such as Freshcaller , Freshsales and Freshservice as a fully-fledged omnichannel platform. After all, customers are happy to decide how and when to contact you. With the set-up of an omnichannel platform you will certainly create great customer experiences.
omni-channels