Maximum Customer Engagement with Freshworks Suite

SMC Consulting is your partner for implementing and integrating the world's best software applications. Our software improves your entire customer journey. We help you deploy the best solution with careful implementation and expert support.

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Empower your support team to work together and resolve customer issues faster.

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Engage with website visitors and product users for sales and customer success.

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Keep your sales team in the know about prospects and close deals faster.

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Streamline your IT service and manage internal requests from your employees.

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Reimagine your cloud-based phone system for businesses across 90+ countries.

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Create a best-in-class customer service experience with Freddy AI

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APPLICATION INTEGRATION

Freshdesk can be used in combination with Freshchat and other tools such as Freshcaller , Freshsales and Freshservice as a fully-fledged omnichannel platform. After all, customers are happy to decide how and when to contact you. With the set-up of an omnichannel platform you will certainly create great customer experiences.