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Read more →Ringover Certified Partner Business Telephony & Cloud Communications
SMC Consulting is an official Ringover Certified Partner in Belgium, France, and Luxembourg. We implement, configure, and integrate the Ringover platform into your business environment from initial setup to CRM connection and team training.
Certified partner of Ringover
They Trust Us
What is Ringover? The cloud phone system
built for business teams
Ringover is a 100% cloud-based business phone system used by more than 14,000 companies across Europe and beyond. It replaces traditional phone infrastructure with a unified platform that centralises calls, SMS, video conferencing, and team messaging accessible from any device, anywhere.
Unlike legacy PBX systems, Ringover requires no hardware, no IT expertise to deploy, and no per-minute billing. Unlimited calls to 110+ destinations are included in the plan. Teams are live within hours, not weeks.
For sales teams, support teams, and IT-managed environments alike, Ringover connects directly to the tools you already use CRM, helpdesk, and productivity platforms eliminating manual logging and giving managers real-time visibility over team activity.
The three Ringover solutions SMC Consulting deploys
Ringover — Enterprise Business Telephony
The core platform. Ringover gives your teams a complete cloud phone system with inbound and outbound call management, interactive voice response (IVR), call routing, voicemail, call recording, and real-time analytics all in a single dashboard.
Key capabilities:
- Unlimited calls to 110+ countries
- Virtual numbers in 65+ countries, activated instantly
- Call recording, monitoring, and whispering for team management
- SMS and group messaging from the same interface
- Mobile and desktop app — no desk phone required
Cadence — Sales Prospecting Automation
Cadence is Ringover’s outbound sales tool. It automates call sequences, tracks prospect interactions across channels, and gives sales managers full visibility over campaign performance. Teams spend less time on admin and more time on live conversations.
Key capabilities:
-
Automated multi-step prospecting sequences (call, email,
SMS, LinkedIn) - Auto-dialling and power dialler for high-volume outbound
- Interaction tracking and conversion analytics per campaign
- Native sync with your CRM — no duplicate data entry
Empower — AI Conversational Intelligence
Empower is Ringover’s AI layer. It records, transcribes, and analyses every customer conversation, surfacing coaching insights for managers and reducing post-call admin for agents.
Key capabilities:
- Automatic call transcription and sentiment analysis
- AI-generated call summaries and next-step suggestions
- Performance coaching with call scoring and keyword tracking
- Real-time alerts for managers during live calls
Why businesses switch to Ringover
Traditional phone systems create friction. Fixed hardware, per-minute billing, no integration with CRM, and zero visibility for managers. Ringover solves each of these.
Lower communication costs. Plans start at a flat monthly rate per user with unlimited inbound calls and outbound calls included to 110+ destinations. No surprise bills, no per-minute charges on standard routes.
CRM integration that actually works. Ringover connects natively with Salesforce, HubSpot, Pipedrive, Zoho, and most major helpdesks. Every call is logged automatically with no manual entry, no data gaps.
Full visibility for managers. Live dashboards show call volumes, wait times, agent availability, and SLA status in real time. Supervisors can listen in, whisper, or take over calls without disrupting the customer experience.
Scalable from day one. Add users, new numbers, or new countries from the dashboard in minutes. Ringover scales with your team without infrastructure changes.
AI-ready. With Empower, every conversation becomes structured data. Transcriptions, summaries, and scoring are generated automatically giving teams insights that used to require hours of manual review.
What SMC Consulting handles as your certified
Ringover partner
Being a certified partner means we go beyond reselling licences. We manage the full lifecycle of your Ringover implementation.
Purchase and implementation advice. We assess your communication setup, call volumes, and integration requirements before recommending a plan. You don’t pay for features you don’t need.
Integration and customisation. We connect Ringover to your CRM, helpdesk, or automation tools (including Make and Zapier). We configure IVR trees, call routing rules, SLA alerts, and reporting dashboards to match your workflows.
Training and onboarding. We run onboarding sessions for agents, sales teams, and managers. Your teams adopt the platform quickly — we eliminate the trial-and-error phase.
Ongoing support. We are available after go-live. Whether it’s a configuration change, a new integration, or a scaling question, you have a named contact at SMC Consulting — not a generic support queue.
What our clients say
I can’t emphasise enough how much Ringover has helped with our development.
Ivo Betke
Managing Director
The dashboard, coupled with its usability, is exactly what we needed as our team grew at a rapid rate.
Alex Dobb
COO, Movinghub
Ringover’s phone system and smart analytics helped us grow 400%.
Tom Marsden
Founder & CEO, Curral
Ringover with SMC Consulting
What is the difference between Ringover, Cadence, and Empower?
Ringover is the core cloud phone system, it handles all your inbound and outbound calls, SMS, and video. Cadence is an add-on for sales teams that automates prospecting sequences across call, email, and LinkedIn. Empower is the AI intelligence layer — it transcribes calls, scores conversations, and gives managers coaching data. The three products can be used independently or together depending on your use case.
Does Ringover replace our existing phone system entirely?
Yes, in most cases. Ringover is a full cloud replacement for legacy PBX or on-premises phone infrastructure. You keep your existing phone numbers, which are ported to Ringover during migration. No hardware is required so your teams use the desktop or mobile app.
Which CRMs and tools does Ringover integrate with natively?
Ringover integrates natively with Salesforce, HubSpot, Pipedrive, Zoho CRM, Microsoft Dynamics, Freshsales, and most major helpdesks including Zendesk and Freshdesk. For tools without a native connector, integration via Make or Zapier covers most use cases. SMC Consulting handles all integration configuration as part of the implementation.
How long does a Ringover deployment take?
A standard setup for a team of 10 to 50 users is typically live within two to five business days. Environments requiring custom IVR configuration, CRM integration, or number porting from a legacy system may take one to two weeks. SMC Consulting provides a project timeline at the start of each engagement.
Can we keep our existing phone numbers when switching to Ringover?
Yes. Number porting is supported for Belgian, French, and Luxembourg numbers. SMC Consulting manages the porting process on your behalf and ensures continuity — your existing numbers remain active throughout the transition.
Is Ringover suitable if our teams work remotely or across multiple locations?
Ringover is built for distributed teams. The platform runs entirely in the cloud, accessible via desktop app, mobile app, or browser. Managers have the same real-time visibility over remote agents as they do over in-office teams. You can add virtual numbers in 65+ countries from the dashboard without any physical infrastructure.
What happens if we need support after the implementation?
SMC Consulting provides post-implementation support as part of all engagements. For ongoing questions, configuration changes, or new integrations, you contact our team directly — not Ringover’s general support queue. We act as your single point of contact for everything Ringover-related.
How is Ringover priced?
Ringover offers three main plans. The Smart plan covers core telephony features. The Business plan adds CRM integrations and advanced analytics. The Advanced plan includes AI-powered features from Empower. Pricing is per user per month. SMC Consulting can provide a personalised quote based on your team size, usage profile, and integration requirements.
Ready to move your business telephony to the cloud?
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