SaaS spend optimization 2026 helps organizations reduce wasted subscriptions with usage data, SSO logs, unused license detection, safe reclamation, and stronger SaaS governance.
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A vendor-neutral framework for evaluating ITSM platforms. Covers functional fit, TCO, NIS2 compliance, integrations, AI capabilities, and a weighted scorecard to choose the right tool.
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SLA vs XLA explains why green ITSM metrics can still hide poor user experience, and how CIOs can build dashboards that connect reliability, sentiment and business outcomes.
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