Dans le monde professionnel d’aujourd’hui, l’efficacité et la clarté des processus internes sont essentielles pour maintenir une compétitivité et une
Dans le monde des affaires d’aujourd’hui, où la satisfaction client est primordiale, la gestion efficace des demandes et des problèmes
Concepts de base du workflow management Le management de workflow, ou gestion de flux de travail, est un pilier crucial
Freshworks gave us the privilege to be put in the spotlight in their monthly newsletter. In fact SMC Consulting, since
MoEngage, a leading Insights-led Customer Engagement platform, has announced a strategic partnership with SMC Consulting, a Cyber Security and Customer
SMC Consulting implemented through N-Allo, a Freshworks’ helpdesk solution product called ‘Freshdesk’, an omnichannel customer support software, to handle questions and issues related to the EU Digital COVID Certificate. Examples of such issues include: missing or incorrect vaccination data of which the vaccinator needs to re-register or correct the vaccination details.
