CX Archives

Wat is customer experience?

17 mei 2024 Geen reacties

Veelal aangeduid als “Customer Experience” of CX, omvat de klantervaring

img:is([sizes="auto" i]){contain-intrinsic-size:3000px 1500px;}.wp-block-audio :where(figcaption){color:#555;font-size:13px;text-align:center;}.is-dark-theme .wp-block-audio :where(figcaption){color:rgba(255,255,255,.65);}.wp-block-audio{margin:0 0 1em;}.wp-block-code{border:1px solid #ccc;border-radius:4px;font-family:Menlo,Consolas,monaco,monospace;padding:.8em 1em;}.wp-block-embed :where(figcaption){color:#555;font-size:13px;text-align:center;}.is-dark-theme .wp-block-embed :where(figcaption){color:rgba(255,255,255,.65);}.wp-block-embed{margin:0 0 1em;}.blocks-gallery-caption{color:#555;font-size:13px;text-align:center;}.is-dark-theme .blocks-gallery-caption{color:rgba(255,255,255,.65);}:root :where(.wp-block-image figcaption){color:#555;font-size:13px;text-align:center;}.is-dark-theme :root :where(.wp-block-image figcaption){color:rgba(255,255,255,.65);}.wp-block-image{margin:0 0 1em;}.wp-block-pullquote{border-bottom:4px solid;border-top:4px solid;color:currentColor;margin-bottom:1.75em;}.wp-block-pullquote cite,.wp-block-pullquote footer,.wp-block-pullquote__citation{color:currentColor;font-size:.8125em;font-style:normal;text-transform:uppercase;}.wp-block-quote{border-left:.25em solid;margin:0 0 1.75em;padding-left:1em;}.wp-block-quote cite,.wp-block-quote footer{color:currentColor;font-size:.8125em;font-style:normal;position:relative;}.wp-block-quote:where(.has-text-align-right){border-left:none;border-right:.25em solid;padding-left:0;padding-right:1em;}.wp-block-quote:where(.has-text-align-center){border:none;padding-left:0;}.wp-block-quote.is-large,.wp-block-quote.is-style-large,.wp-block-quote:where(.is-style-plain){border:none;}.wp-block-search .wp-block-search__label{font-weight:700;}.wp-block-search__button{border:1px solid #ccc;padding:.375em .625em;}:where(.wp-block-group.has-background){padding:1.25em 2.375em;}.wp-block-separator.has-css-opacity{opacity:.4;}.wp-block-separator{border:none;border-bottom:2px solid;margin-left:auto;margin-right:auto;}.wp-block-separator.has-alpha-channel-opacity{opacity:1;}.wp-block-separator:not(.is-style-wide):not(.is-style-dots){width:100px;}.wp-block-separator.has-background:not(.is-style-dots){border-bottom:none;height:1px;}.wp-block-separator.has-background:not(.is-style-wide):not(.is-style-dots){height:2px;}.wp-block-table{margin:0 0 1em;}.wp-block-table td,.wp-block-table th{word-break:normal;}.wp-block-table :where(figcaption){color:#555;font-size:13px;text-align:center;}.is-dark-theme .wp-block-table :where(figcaption){color:rgba(255,255,255,.65);}.wp-block-video :where(figcaption){color:#555;font-size:13px;text-align:center;}.is-dark-theme .wp-block-video :where(figcaption){color:rgba(255,255,255,.65);}.wp-block-video{margin:0 0 1em;}:root :where(.wp-block-template-part.has-background){margin-bottom:0;margin-top:0;padding:1.25em 2.375em;}.wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em;}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none;}.wp-block-outermost-social-sharing{align-items:flex-start;background:none;box-sizing:border-box;margin-left:0;padding-left:0;padding-right:0;text-indent:0;}.wp-block-outermost-social-sharing .outermost-social-sharing-link a,.wp-block-outermost-social-sharing .outermost-social-sharing-link a:hover{border-bottom:0;box-shadow:none;text-decoration:none;}.wp-block-outermost-social-sharing .outermost-social-sharing-link a{padding:.25em;}.wp-block-outermost-social-sharing .outermost-social-sharing-link svg{height:1em;width:1em;}.wp-block-outermost-social-sharing .outermost-social-sharing-link span:not(.screen-reader-text){font-size:.65em;margin-left:.5em;margin-right:.5em;}.wp-block-outermost-social-sharing.has-small-icon-size{font-size:16px;}.wp-block-outermost-social-sharing,.wp-block-outermost-social-sharing.has-normal-icon-size{font-size:24px;}.wp-block-outermost-social-sharing.has-large-icon-size{font-size:36px;}.wp-block-outermost-social-sharing.has-huge-icon-size{font-size:48px;}.wp-block-outermost-social-sharing.aligncenter{display:flex;justify-content:center;}.wp-block-outermost-social-sharing.alignright{justify-content:flex-end;}.wp-block-outermost-social-sharing-link{border-radius:9999px;display:block;height:auto;transition:transform .1s ease;}.wp-block-outermost-social-sharing-link a{align-items:center;display:flex;line-height:0;transition:transform .1s ease;}.wp-block-outermost-social-sharing-link:hover{transform:scale(1.1);}.wp-block-outermost-social-sharing .wp-block-outermost-social-sharing-link .wp-block-outermost-social-sharing-link-anchor,.wp-block-outermost-social-sharing .wp-block-outermost-social-sharing-link .wp-block-outermost-social-sharing-link-anchor svg,.wp-block-outermost-social-sharing .wp-block-outermost-social-sharing-link .wp-block-outermost-social-sharing-link-anchor:active,.wp-block-outermost-social-sharing .wp-block-outermost-social-sharing-link .wp-block-outermost-social-sharing-link-anchor:hover,.wp-block-outermost-social-sharing .wp-block-outermost-social-sharing-link .wp-block-outermost-social-sharing-link-anchor:visited{color:currentColor;fill:currentColor;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link{background-color:#f0f0f0;color:#444;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-bluesky{background-color:#1083fe;color:#fff;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-facebook{background-color:#1877f2;color:#fff;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-flipboard{background-color:#e12828;color:#fff;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-line{background-color:#06c755;color:#fff;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-linkedin{background-color:#0a66c2;color:#fff;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-pinterest{background-color:#bd081c;color:#fff;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-pocket{background-color:#ef4056;color:#fff;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-reddit{background-color:#ff4500;color:#fff;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-skype{background-color:#0078ca;color:#fff;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-telegram{background-color:#229ed9;color:#fff;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-threads{background-color:#000;color:#fff;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-tumblr{background-color:#011935;color:#fff;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-viber{background-color:#665ca7;color:#fff;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-whatsapp{background-color:#25d366;color:#fff;}.wp-block-outermost-social-sharing:not(.is-style-logos-only) .outermost-social-sharing-link-x{background-color:#000;color:#fff;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link{background:none;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link a{padding:0;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link svg{height:1.25em;width:1.25em;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link{color:#444;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-bluesky{color:#1083fe;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-facebook{color:#1877f2;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-flipboard{color:#e12828;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-line{color:#06c755;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-linkedin{color:#0a66c2;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-pinterest{color:#bd081c;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-pocket{color:#ef4056;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-reddit{color:#ff4500;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-skype{color:#0078ca;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-telegram{color:#229ed9;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-threads{color:#000;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-tumblr{color:#011935;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-twitter{color:#1da1f2;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-viber{color:#665ca7;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-whatsapp{color:#25d366;}.wp-block-outermost-social-sharing.is-style-logos-only .outermost-social-sharing-link-x{color:#000;}.wp-block-outermost-social-sharing.is-style-pill-shape .outermost-social-sharing-link{width:auto;}.wp-block-outermost-social-sharing.is-style-pill-shape .outermost-social-sharing-link a{padding-left:.6666666667em;padding-right:.6666666667em;}.wp-block-post-template.is-flex-container .wp-block-outermost-social-sharing li{width:auto;}:where(.is-layout-flex){gap:.5em;}:where(.is-layout-grid){gap:.5em;}body .is-layout-flex{display:flex;}.is-layout-flex{flex-wrap:wrap;align-items:center;}.is-layout-flex > :is(*,div){margin:0;}body .is-layout-grid{display:grid;}.is-layout-grid > :is(*,div){margin:0;}:where(.wp-block-columns.is-layout-flex){gap:2em;}:where(.wp-block-columns.is-layout-grid){gap:2em;}:where(.wp-block-post-template.is-layout-flex){gap:1.25em;}:where(.wp-block-post-template.is-layout-grid){gap:1.25em;}.has-black-color{color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color:var(--wp--preset--color--white) !important;}.has-pale-pink-color{color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color:var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color:var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color:var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color:var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color:var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background:var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background:var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background:var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background:var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background:var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background:var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background:var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background:var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background:var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background:var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size:var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size:var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size:var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size:var(--wp--preset--font-size--x-large) !important;}:where(.wp-block-post-template.is-layout-flex){gap:1.25em;}:where(.wp-block-post-template.is-layout-grid){gap:1.25em;}:where(.wp-block-columns.is-layout-flex){gap:2em;}:where(.wp-block-columns.is-layout-grid){gap:2em;}:root :where(.wp-block-pullquote){font-size:1.5em;line-height:1.6;}.wpml-ls-statics-shortcode_actions .wpml-ls-sub-menu a:hover,.wpml-ls-statics-shortcode_actions .wpml-ls-sub-menu a:focus,.wpml-ls-statics-shortcode_actions .wpml-ls-sub-menu a:link:hover,.wpml-ls-statics-shortcode_actions .wpml-ls-sub-menu a:link:focus{color:#4399a9;}.wpml-ls-statics-shortcode_actions .wpml-ls-current-language > a{color:#000;}.wpml-ls-statics-shortcode_actions .wpml-ls-current-language:hover>a,.wpml-ls-statics-shortcode_actions .wpml-ls-current-language>a:focus{color:#4399a9;}.heateor_sss_button_instagram span.heateor_sss_svg,a.heateor_sss_instagram span.heateor_sss_svg{background:radial-gradient(circle at 30% 107%,#fdf497 0,#fdf497 5%,#fd5949 45%,#d6249f 60%,#285aeb 90%);}.heateor_sss_standard_follow_icons_container .heateor_sss_svg{color:#fff;border-width:0px;border-style:solid;border-color:transparent;}.heateor_sss_horizontal_sharing .heateorSssTCBackground{color:#666;}.heateor_sss_horizontal_sharing span.heateor_sss_svg:hover,.heateor_sss_standard_follow_icons_container span.heateor_sss_svg:hover{border-color:transparent;}.heateor_sss_vertical_sharing span.heateor_sss_svg,.heateor_sss_floating_follow_icons_container span.heateor_sss_svg{color:#fff;border-width:0px;border-style:solid;border-color:transparent;}.heateor_sss_vertical_sharing .heateorSssTCBackground{color:#666;}.heateor_sss_vertical_sharing span.heateor_sss_svg:hover,.heateor_sss_floating_follow_icons_container span.heateor_sss_svg:hover{border-color:transparent;}.e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload),.e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload) *{background-image:none !important;}@media screen and (max-height: 1024px){.e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload){background-image:none !important;}.e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload).nitro-lazy,.e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload) *.nitro-lazy{background-image:none !important;}}@media screen and (max-height: 640px){.e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload){background-image:none !important;}.e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload).nitro-lazy,.e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload) *.nitro-lazy{background-image:none !important;}}.e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload).nitro-lazy,.e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload) *.nitro-lazy{background-image:none !important;}.wpml-ls-statics-shortcode_actions.wpml-ls.wpml-ls-legacy-dropdown.js-wpml-ls-legacy-dropdown{max-width:120px;float:right;}.wpml-ls-slot-shortcode_actions a:hover span{color:#4399a9;}.freshworks-l div#gt_float_wrapper{margin:0 auto !important;max-width:fit-content;}#gform-modal-notification{padding:10px 10px 20px !important;border-radius:10px !important;width:100% !important;max-width:500px !important;transform:translateY(-50%) translateX(50%) !important;}.popup-inight-row h3{font-size:20px !important;font-weight:600 !important;font-family:"Outfit",Sans-serif;color:#fff !important;padding:5px 0 0 !important;margin:0px;}.popup-inight-row h5{font-size:16px !important;font-weight:400 !important;font-family:"Outfit",Sans-serif;color:#535862 !important;padding:0 35px 10px !important;}.popup-inight-row h5 a{color:#009cad !important;}.popup-logo{background:#009cad;padding:30px 30px 20px;border-radius:10px !important;width:100%;margin:0 0 30px;}.popup-logo img{margin:0px !important;}#gform-modal-notification .button{background:transparent !important;right:25px !important;top:20px !important;font-size:30px !important;font-weight:400 !important;}#solution-tabs .eael-tab-inline-icon li:first-child::before{content:"BUILD PIPELINE";position:absolute;top:-40px;left:0;color:#192bc2;font-family:"Outfit",Sans-serif;font-size:18px;font-weight:400;line-height:1.6em;}#solution-tabs .eael-tab-inline-icon li:first-child{margin:35px 0 5px !important;}#solution-tabs .eael-tab-inline-icon li:nth-child(5)::before{content:"CLOSE DEALS";position:absolute;top:-40px;left:0;color:#9c56da;font-family:"Outfit",Sans-serif;font-size:18px;font-weight:400;line-height:1.6em;}#solution-tabs .eael-tab-inline-icon li:nth-child(5){margin:50px 0 5px !important;}#solution-tabs .eael-tab-inline-icon li:nth-child(5).active,#solution-tabs .eael-tab-inline-icon li:nth-child(6).active,#solution-tabs .eael-tab-inline-icon li:nth-child(7).active,#solution-tabs .eael-tab-inline-icon li:nth-child(5):hover,#solution-tabs .eael-tab-inline-icon li:nth-child(6):hover,#solution-tabs .eael-tab-inline-icon li:nth-child(7):hover{border-color:#9c56da !important;}#solution-tabs .eael-tab-inline-icon li:nth-child(8)::before{content:"IMPROVE PERFORMANCE";position:absolute;top:-40px;left:0;color:#17b94e;font-family:"Outfit",Sans-serif;font-size:18px;font-weight:400;line-height:1.6em;}#solution-tabs .eael-tab-inline-icon li:nth-child(8){margin:50px 0 5px !important;}#solution-tabs .eael-tab-inline-icon li:nth-child(8).active,#solution-tabs .eael-tab-inline-icon li:nth-child(9).active,#solution-tabs .eael-tab-inline-icon li:nth-child(8):hover,#solution-tabs .eael-tab-inline-icon li:nth-child(9):hover{border-color:#17b94e !important;}#solution-tabs .eael-tab-inline-icon li:nth-child(10)::before{content:"STREAMLINE OPERATIONS";position:absolute;top:-40px;left:0;color:#db6719;font-family:"Outfit",Sans-serif;font-size:18px;font-weight:400;line-height:1.6em;}#solution-tabs .eael-tab-inline-icon li:nth-child(10){margin:50px 0 5px !important;}#solution-tabs .eael-tab-inline-icon li:nth-child(10).active,#solution-tabs .eael-tab-inline-icon li:nth-child(11).active,#solution-tabs .eael-tab-inline-icon li:nth-child(10):hover,#solution-tabs .eael-tab-inline-icon li:nth-child(11):hover{border-color:#db6719 !important;}.Streamline .eael-tabs-nav{margin:0 auto !important;width:fit-content;}.experts-img div#gallery-1 dl.gallery-item:nth-child(4){padding-right:0 !important;width:fit-content;}.village-line span.elementor-divider-separator{height:52px;width:1px !important;background:rgba(255,255,255,.36) !important;}.service-sec .uael-rbs-toggle{width:fit-content;margin:0 auto;}.communication-platform:hover{border-color:#192bc2 !important;}.Features-sec:hover{background-color:#192bc2 !important;}.Features-sec:hover h2{color:rgba(255,255,255,1) !important;}.Features-sec:hover h2 span{color:#fff !important;}.Features-sec:hover p{color:#fff !important;}.Features-sec:hover .elementor-widget-container{color:#fff !important;}.Features-sec{min-height:190px;max-height:190px;}.faq-Sales svg{margin-right:-19px !important;}.faq-Sales .elementor-tab-title{padding:28px 0px !important;}.faq-Sales span.elementor-accordion-icon-closed{font-size:29px !important;margin-top:-4px;}.faq-Sales span.elementor-accordion-icon-opened{font-size:29px !important;margin-top:-4px;}.accordion-faq .eael-accordion-header{padding:14px 0px !important;}.accordion-faq .fa-accordion-icon{height:80px !important;margin-right:30px !important;}.accordion-faq .eael-adv-accordion .eael-accordion-list .eael-accordion-header.active .fa-toggle{transform:rotate(180deg);}.accordion-faq span.fa-toggle.fa-toggle-svg.eaa-svg{margin-right:-4px;margin-top:5px !important;}.accordion-faq .active span.fa-toggle.fa-toggle-svg.eaa-svg{margin-top:0 !important;}.accordion-faq .clearfix{border-bottom:.5px solid #000 !important;padding-bottom:10px !important;padding-left:22px !important;padding-right:10px !important;}body .elementor-element.faq-ITSM .elementor-tab-title.elementor-active{border-width:0 !important;border:none !important;border-bottom:none !important;}.faq-ITSM .elementor-accordion-item{border:none;border-bottom:1px solid;}.elementor-element.faq-ITSM .elementor-active{border:none;}.elementor-tab-title{padding:30px 30px 30px 0 !important;}.elementor-element.faq-ITSM .elementor-tab-title.elementor-active{padding:30px 0px 14px 0px !important;}.points-cases h4{margin-top:-3.5px;}#gform_submit_button_9{border-radius:60px 60px 60px 60px !important;padding:18px 50px 18px 50px !important;border-style:solid !important;border-width:2px 2px 2px 2px !important;font-family:"Outfit",Sans-serif !important;font-size:20px !important;font-weight:600 !important;line-height:1.3 !important;color:#fff !important;background:#fc0 !important;border-color:#fc0 !important;width:auto !important;}#gform_submit_button_9:hover,#gform_submit_button_9:focus{color:#fff !important;background:#00ca72 !important;border-color:#00ca72 !important;}#gform_wrapper_9 .uael-gf-form-title{display:none !important;}#gform_wrapper_9 label{color:#fff;}#gform_wrapper_9 .gform_required_legend{display:none !important;}.calculator-container h2{font-size:30px !important;margin-bottom:20px !important;}.calculator-container{margin:0 !important;}.gain{font-size:24px !important;margin:10px 0 !important;}.result h3{margin-bottom:0 !important;}.elementor-accordion-icon-closed,.elementor-accordion-icon-opened{transform:rotate(0deg) !important;}.elementor-accordion-icon.elementor-accordion-icon-right{position:absolute;right:10px;}#gform_submit_button_12{font-family:"Outfit",Sans-serif !important;background:#fc0 !important;width:100% !important;padding:20px 20px !important;font-size:20px !important;border-radius:40px !important;}#gform_submit_button_12:hover,#gform_submit_button_12:hover{background:var(--the7-btn-hover-bg,transparent linear-gradient(135deg,#23aadd 30%,#37ce9d 100%)) !important;}page-id-19416 .gform_button,.page-id-19803 .gform_button,.page-id-19996 .gform_button,.page-id-7999 .gform_button{font-family:"Outfit",Sans-serif !important;background:#fc0 !important;width:30% !important;padding:15px 20px !important;font-size:20px !important;border-radius:40px !important;}.page-id-19416 .gform_button:hover,.page-id-19416 .gform_button:focus,.page-id-19803 .gform_button:hover,.page-id-19803 .gform_button:focus,.page-id-19996 .gform_button:hover,.page-id-19996 .gform_button:focus,.page-id-7999 .gform_button:hover,.page-id-7999 .gform_button:focus{background:var(--the7-btn-hover-bg,transparent linear-gradient(135deg,#23aadd 30%,#37ce9d 100%)) !important;}.page-id-19416 .gfield_label.gform-field-label,.page-id-19803 .gfield_label.gform-field-label,.page-id-19996 .gfield_label.gform-field-label{color:#fff !important;}.box-s .dt-owl-item-wrap.hide-btn.elements-hover{box-shadow:0px 4px 21.8px rgba(58,180,194,.3);}.box-s .owl-stage{padding:40px 0;}.page-id-19591 .gform_button{font-family:"Outfit",Sans-serif !important;background:#fc0 !important;width:30% !important;padding:15px 0px !important;font-size:20px !important;border-radius:40px !important;}.page-id-19591 .gform_button:hover{background:var(--the7-btn-hover-bg,transparent linear-gradient(135deg,#23aadd 30%,#37ce9d 100%)) !important;}.eael-advance-tabs .eael-tabs-nav>ul{display:inline-flex;}.e-gallery-container{display:flex;align-items:center;}.gallery-item{padding-bottom:0px !important;}.gallery{display:flex;align-items:center;}#eael-advance-tabs-03513e6{text-align:center;}#eael-advance-tabs-dd952f7{text-align:center !important;}.customer-support-teams:hover h5{color:#fff !important;}.customer-support-teams:hover p{color:#fff !important;}.yoast-table-of-contents{margin-top:30px;border:2px solid #192bc2;padding:30px;border-radius:20px;background-color:#fafafa;width:100%;}.table-matiere{border:1px solid black !important;padding:40px !important;border-radius:20px !important;}.elementor-6890 .elementor-element.elementor-element-ba2bf3b{--display:none !important;}.page-id-18355 div#ScrollNav{display:none;}.page-id-18355 footer#footer{display:none;}input#search-011a249{margin:0px !important;}.page-id-17334 .elementor-11,.page-id-17334 .elementor-37{display:none !important;}.elementor-widget-image-carousel .swiper-container .swiper-slide figure,.elementor-widget-image-carousel .swiper .swiper-slide figure{line-height:0;}.form-wrapper-component .form-content-component{max-width:100% !important;}.elementor-sticky--effects .elementor-element-78af91d{padding:10px 0 !important;--padding-block-end:2px !important;--padding-block-start:1px !important;}.elementor-sticky--effects .wpr-sticky-section-no.e-con.e-child{padding-block-start:0px !important;--padding-block-end:0px !important;}.elementor-flip-box__image img{display:inline-block !important;}.gt_float_switcher .gt_options{position:absolute !important;background:#fff !important;}.menu-item-23 .sub-menu li .elementor-item-active{background:#fff !important;}.gform_title{display:none;}.gfield_label.gform-field-label{font-family:"Outfit",Sans-serif !important;font-size:18px !important;color:#000 !important;}.gfield{margin:-25px 0 0;}#gform_submit_button_1{font-family:"Outfit",Sans-serif !important;background:#3645ca;border-radius:10px !important;width:100%;padding:20px 20px !important;font-size:22px !important;border:0px !important;}#gform_submit_button_1:hover,#gform_submit_button_1:focus{background:#4399a9 !important;}.menu-item-23 .sub-menu::before{content:"";display:none !important;}.menu-item-23 .sub-menu{background:#fff;width:700px !important;}.menu-item-23 .sub-menu li{float:left;width:33.33% !important;background-color:#fff !important;}.menu-item-23 .sub-menu li span{display:inline-block !important;width:100%;float:left;margin:15px 0 0;}.menu-item-23 .sub-menu li img{display:inline-block !important;width:100%;float:left;}.menu-item-23 .sub-menu li a{display:inline-block !important;text-align:center;margin:0px !important;width:100%;padding:20px 5px !important;background:#fff;border:0px !important;color:#263238 !important;}.menu-item-23 .sub-menu li a:hover,.menu-item-23 .sub-menu li a:focus{background:#fff !important;color:#4399a9 !important;}.gt_options.gt-open{max-width:100% !important;}.gt_float_switcher .gt-selected .gt-current-lang{padding:4px 5px !important;}.gt_float_switcher{font-size:16px !important;}.gt_float_switcher img{width:26px !important;}.gt_float_switcher .gt_options a{padding:4px 5px !important;}font{padding:0 10px;}#main > .wf-wrap{padding:0 0px !important;}#main > .wf-wrap,#bottom-bar > .wf-wrap,#footer > .wf-wrap{width:100% !important;}.elementor-element-6fe30945 img{width:116% !important;max-width:116% !important;margin:0 -8% !important;}#faq-id .elementor-accordion-item{border-left:0 !important;border-top:0 !important;border-right:0 !important;}.elementor-element-e29b9f0 img{width:150% !important;max-width:150%;margin:0 0 0 -40%;}#stack .elementor-button-text{display:none;}#stack .elementor-button-icon.elementor-align-icon-left{margin:0px;padding:0px;}.elementor-flip-box__back,.elementor-flip-box__front{border-radius:10px !important;}.elementor-flip-box{height:490px;}.elementor-flip-box__button{padding:10px 30px !important;}.elementor-8 .elementor-element.elementor-element-60e1dc6 .elementor-accordion-item,.elementor-700 .elementor-element.elementor-element-fb68e46 .elementor-accordion-item,.elementor-1138 .elementor-element.elementor-element-fb68e46 .elementor-accordion-item{border-left:0;border-right:0;border-top:0;}.acc-btn{float:left;width:100%;margin:30px 0 20px;}.acc-btn a{background:#4399a9;color:#fff;border-radius:50px;padding:14px 35px;line-height:1.3;}.acc-btn a:hover,.acc-btn a:focus{background:#192bc2;}.elementor-accordion-icon-opened{transform:rotate(45deg);margin:4px 5px 0;font-size:22px;}.elementor-accordion-icon-closed{transform:rotate(320deg);margin:7px 5px 0;font-size:22px;}.elementor-flip-box__button{background:#4cb944 !important;}.elementor-flip-box__button:hover,.elementor-flip-box__button:focus{background:#4399a9 !important;}.elementor-flip-box__layer__title{position:relative;margin:0 0 20px !important;}.elementor-flip-box__layer__title img{float:right;width:65px;position:absolute;right:10px;top:0;}.up{top:-20px !important;}.content .wp-block-quote:not(.is-style-large),.content .wp-block-quote.is-style-large{border-color:#4399a9;}.card-btn a.elementor-flip-box__button.elementor-button.elementor-size-sm{margin-left:0;color:#fff;background-color:#49c0d6 !important;border-radius:100px;}.card-btn a.elementor-flip-box__button.elementor-button.elementor-size-sm:hover{background-color:#192bc2 !important;}.submit-form input#gform_submit_button_3{font-family:"Outfit",Sans-serif !important;background:#4399a9;border-radius:10px !important;width:100%;padding:20px 20px !important;font-size:22px !important;border:0px !important;}input#gform_submit_button_3:hover{background:#192bc2 !important;}input#gform_submit_button_6{font-family:"Outfit",Sans-serif !important;background:#4399a9;border-radius:10px !important;width:100%;padding:20px 20px !important;font-size:22px !important;border:0px !important;}input#gform_submit_button_6:hover{background:#192bc2 !important;}.fw-ctner{position:relative;overflow:hidden;min-height:800px;}.fw-iframe{position:absolute;top:0;left:0;width:100%;height:100%;border:0;}@media only screen and (min-width: 991px){.fw-ctner{min-height:720px;}}.img-icons img{width:100px;max-width:100px;margin-left:auto;margin-right:auto;display:block;}.img2 button a{color:#fff;text-decoration:auto;}.img1 button:hover{background-color:#192bc2;}.img2 button:hover{background-color:#192bc2;}@media screen and (min-width: 2200px) and (max-width: 15000px){.elementor-10944 .elementor-element.elementor-element-9990d2f:not(.elementor-motion-effects-element-type-background),.elementor-10944 .elementor-element.elementor-element-9990d2f > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-size:auto !important;}}.sub-nav .menu-item i.fa,.sub-nav .menu-item i.fas,.sub-nav .menu-item i.far,.sub-nav .menu-item i.fab{text-align:center;width:1.25em;}.errordiv{padding:10px;margin:10px;border:1px solid #555;color:#000;background-color:#f8f8f8;width:500px;}.ai-info-bottom-iframe{position:fixed;z-index:10000;bottom:0;left:0;margin:0px;text-align:center;width:100%;background-color:#f99;padding-left:5px;padding-bottom:5px;border-top:1px solid #aaa;}a.ai-bold{font-weight:bold;}#ai-layer-div-advanced_iframe p{height:100%;margin:0;padding:0;}.errordiv{padding:10px;margin:10px;border:1px solid #555;color:#000;background-color:#f8f8f8;width:500px;}.ai-info-bottom-iframe{position:fixed;z-index:10000;bottom:0;left:0;margin:0px;text-align:center;width:100%;background-color:#f99;padding-left:5px;padding-bottom:5px;border-top:1px solid #aaa;}a.ai-bold{font-weight:bold;}#ai-layer-div-advanced_iframe p{height:100%;margin:0;padding:0;}.errordiv{padding:10px;margin:10px;border:1px solid #555;color:#000;background-color:#f8f8f8;width:500px;}.ai-info-bottom-iframe{position:fixed;z-index:10000;bottom:0;left:0;margin:0px;text-align:center;width:100%;background-color:#f99;padding-left:5px;padding-bottom:5px;border-top:1px solid #aaa;}a.ai-bold{font-weight:bold;}#ai-layer-div-advanced_iframe_2 p{height:100%;margin:0;padding:0;}.errordiv{padding:10px;margin:10px;border:1px solid #555;color:#000;background-color:#f8f8f8;width:500px;}.ai-info-bottom-iframe{position:fixed;z-index:10000;bottom:0;left:0;margin:0px;text-align:center;width:100%;background-color:#f99;padding-left:5px;padding-bottom:5px;border-top:1px solid #aaa;}a.ai-bold{font-weight:bold;}#ai-layer-div-advanced_iframe_3 p{height:100%;margin:0;padding:0;}.errordiv{padding:10px;margin:10px;border:1px solid #555;color:#000;background-color:#f8f8f8;width:500px;}.ai-info-bottom-iframe{position:fixed;z-index:10000;bottom:0;left:0;margin:0px;text-align:center;width:100%;background-color:#f99;padding-left:5px;padding-bottom:5px;border-top:1px solid #aaa;}a.ai-bold{font-weight:bold;}#ai-layer-div-advanced_iframe_4 p{height:100%;margin:0;padding:0;}.errordiv{padding:10px;margin:10px;border:1px solid #555;color:#000;background-color:#f8f8f8;width:500px;}.ai-info-bottom-iframe{position:fixed;z-index:10000;bottom:0;left:0;margin:0px;text-align:center;width:100%;background-color:#f99;padding-left:5px;padding-bottom:5px;border-top:1px solid #aaa;}a.ai-bold{font-weight:bold;}#ai-layer-div-advanced_iframe_5 p{height:100%;margin:0;padding:0;}.unlimited-elements-background-overlay{position:absolute;top:0px;left:0px;width:100%;height:100%;z-index:0;}.unlimited-elements-background-overlay.uc-bg-front{z-index:999;}

Wat is customer experience?

Freshdesk

Freshsales

Freshmarketer

Freshchat

Freshservice