HaloITSM Migration · 15-Day Trial
Migrate to HaloITSM,
without
service disruption
Your tickets, workflows and SLAs migrated without interruption. SMC
Consulting manages the entire transition from A to Z.
- 15-day guided trial
- No credit card required
- ITIL v4 certified
Accompanied offer: 15-day trial + free scoping session with a certified SMC Consulting expert
Request my free trial
Fine print: No credit card — No commitment — Access within 24h
They trust HaloITSM
How it works
From zero to operational in 4 steps
A structured approach for a fast migration, without friction and without surprises.
01
30-min Scoping
Audit of your current setup, identification of priorities, trial scope defined.
02
Guided setup day 2
03
15-day Trial
04
Review & Decision
Flexible deployment
Cloud or On-Premise, you choose
HaloITSM adapts to your hosting and security constraints. SMC Consulting supports
you in both cases. Same features, same support, same results.
Cloud SaaS
Hosted and maintained by Halo
Recommended
- Automatic updates, no infrastructure maintenance
- Go-live in a few weeks, immediate access
- SLA 99.9% availability guaranteed
On-Premise
Hosted in your datacenter
- Full control of your data and infrastructure
- GDPR compliance, regular audits, network isolation
- Same modules and features as Cloud
SMC Consulting supports both deployment modes
ISO 27001
SOC 2
Why ITSM projects drift
The 3 pitfalls to avoid
ITSM migrations rarely fail on the technical side. It’s governance, adoption and KPIs not defined from day one.
Poorly defined scope
Without initial scoping, the project grows every week. Every "we should also…" pushes go-live back by several weeks.
Adoption ignored until Go-Live
The tool is deployed but teams work around it. The portal stays empty. Tickets continue by email.
No KPIs = no steering
Without metrics from D+1, it's impossible to measure improvement or justify the investment to management.
Why ITSM projects drift
What the diagnostic covers
- Audit of the current state (tools, processes, team)
- Migration risk mapping
- User adoption strategy
- KPIs to measure from the first month
- Week-by-week deployment sequence
- 15-day HaloITSM trial configured
15-day free trial
Test HaloITSM in real conditions.
Full access, expert support, configuration included. If it’s not
the right fit — no follow-up, no invoicing.
- Instance configured D+2
- Team training included
- Dedicated 15-day support
- Assisted data migration
- No credit card required
- Data deleted if no follow-up
Request my free trial now
FAQ
Frequently asked questions
Everything you need to know before starting your trial.
What's included in the 15-day trial exactly?
Full access to HaloITSM, instance configured to your context (workflows, portal, service catalogue), 1 team onboarding session included, and ongoing support from our team throughout the trial. The goal: test in real conditions, not on an empty demo.
We're migrating from another ITSM tool — is it complex?
We have managed migrations from ServiceNow, Jira Service Management, GLPI and other platforms. Complexity depends on the scope (historical data, custom workflows, integrations). During the trial, we precisely scope the migration effort before any commitment.
How long to become operational?
First workflows are active within 48–72h. A complete configuration (portal, SLA, basic automations) is operational in 2 to 3 weeks. Complex migrations with historical data take 4 to 8 weeks depending on the scope defined during scoping.
What happens at the end of the 15 days?
We do a joint review: measured ROI, documented KPIs, feedback from your teams. You decide with full information whether to continue or not. If you choose not to proceed, your data is deleted. No automatic billing, no pressure.
Is HaloITSM suited to our sector?
HaloITSM is used in more than 75 countries, across a wide range of sectors: healthcare, public sector, finance, industry, education, retail. The platform adapts to your service catalogue and ITIL processes — the diagnostic validates this fit before the trial starts.
What support is available after go-live?
We offer post-deployment support: adoption monitoring, workflow optimization, support team training, and configuration evolution. The exact scope depends on your context — this is precisely what the diagnostic helps calculate.
