HaloITSM Migration · 15-Day Trial
Migrate to HaloITSM,
without disrupting service
We configure a guided 15-day trial so you can assess fit, migration readiness, and operational impact in real conditions.
- 15-day guided trial configured for your context
- Migration scope and key risks clarified upfront
- No credit card required
- Led by ITIL v4 certified experts
Accompanied offer: Includes a free scoping session with a certified SMC Consulting expert
Request my free trial
They trust HaloITSM
How it works
How the guided migration trial works
A simple 4-step approach to assess fit, configure the trial, and validate your next move without disruption.
01
30-min Scoping
A 30-minute session to review your current setup, migration priorities, and what the trial should cover first.
02
Guided setup
We configure the HaloITSM trial environment around your workflows, portal, SLA needs, and service structure.
03
15-day live trial
Your team tests HaloITSM in realistic conditions, with check-ins and support from our consultants throughout the trial.
04
Review & next step
You receive a practical recommendation on scope, deployment mode, risks, and the best path toward go-live.
Flexible deployment
Cloud or On-Premise : choose the deployment model that fits your constraints
HaloITSM supports both. We help you assess the right option based on your security, hosting, and operational requirements.
Cloud SaaS
Hosted and maintained by Halo
Recommended
- Automatic updates, no infrastructure maintenance
- Go-live in a few weeks, immediate access
- SLA 99.9% availability guaranteed
On-Premise
Hosted in your own environment
- Full control of your data and infrastructure
- Supports internal security requirements
- Same modules and features as Cloud
SMC Consulting supports both deployment modes
ISO 27001
SOC 2
Why ITSM projects drift
3 common reasons ITSM migrations fail
The issue is rarely the tool alone. Most migration problems come from scope, adoption, and missing success metrics.
Poorly defined scope
Without a clear trial scope and migration priorities, projects expand too quickly and go-live gets pushed back.
Adoption ignored until go-live
If the portal, workflows, and onboarding are not designed for real usage, teams continue relying on email and manual habits.
No KPIs = no steering
Without baseline metrics and early success measures, it becomes difficult to evaluate progress or justify the rollout.
What the diagnostic covers
- Audit of the current setup (tools, processes, team)
- Migration risk mapping
- Adoption and usage considerations
- Initial KPI and success criteria
- Week-by-week deployment sequence
- 15-day HaloITSM trial setup
15-day free trial
Test HaloITSM in real conditions
Full access, guided setup, and expert support included—so you can validate the platform with your own workflows before deciding. No invoicing.
- Configured trial environment
- Team training included
- Dedicated support during the 15 days
- Assisted data migration
- No credit card required
- Data deleted if no follow-up
FAQ
Frequently asked questions
Everything you need to know before starting your trial.
What's included in the 15-day trial exactly?
Full access to HaloITSM, instance configured to your context (workflows, portal, service catalogue), 1 team onboarding session included, and ongoing support from our team throughout the trial. The goal: test in real conditions, not on an empty demo.
We're migrating from another ITSM tool is it complex?
We have managed migrations from ServiceNow, Jira Service Management, GLPI and other platforms. Complexity depends on the scope (historical data, custom workflows, integrations). During the trial, we precisely scope the migration effort before any commitment.
How long to become operational?
First workflows are active within 48–72h. A complete configuration (portal, SLA, basic automations) is operational in 2 to 3 weeks. Complex migrations with historical data take 4 to 8 weeks depending on the scope defined during scoping.
What happens at the end of the 15 days?
We do a joint review: measured ROI, documented KPIs, feedback from your teams. You decide with full information whether to continue or not. If you choose not to proceed, your data is deleted. No automatic billing, no pressure.
Is HaloITSM suited to our sector?
HaloITSM is used in more than 75 countries, across a wide range of sectors: healthcare, public sector, finance, industry, education, retail. The platform adapts to your service catalogue and ITIL processes — the diagnostic validates this fit before the trial starts.
What support is available after go-live?
We offer post-deployment support: adoption monitoring, workflow optimization, support team training, and configuration evolution. The exact scope depends on your context — this is precisely what the diagnostic helps calculate.
