{"id":54402,"date":"2025-12-15T05:31:38","date_gmt":"2025-12-15T04:31:38","guid":{"rendered":"https:\/\/www.smcconsulting.be\/servicenow-itsm-consultancy-implementatie\/"},"modified":"2026-03-25T13:41:12","modified_gmt":"2026-03-25T12:41:12","slug":"servicenow-itsm-consultancy-implementatie","status":"publish","type":"page","link":"https:\/\/www.smcconsulting.be\/nl\/servicenow-itsm-consultancy-implementatie\/","title":{"rendered":"ServiceNow ITSM Consultancy &amp; Implementatie"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"54402\" class=\"elementor elementor-54402 elementor-54399\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7565742 e-flex e-con-boxed e-con e-parent\" data-id=\"7565742\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0bf0b5c e-con-full e-flex e-con e-child\" data-id=\"0bf0b5c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1cfe37 elementor-widget elementor-widget-heading\" data-id=\"c1cfe37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><span>ServiceNow ITSM<\/span> consultancy &amp; implementatie<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5c9087 elementor-widget elementor-widget-text-editor\" data-id=\"f5c9087\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"744\" data-end=\"1170\">Maak van <a href=\"https:\/\/www.servicenow.com\/\"><strong>ServiceNow<\/strong><\/a> ITSM een hoogwaardig servicemanagementplatform dat aansluit bij de werkwijze van uw organisatie. SMC Consulting is een ServiceNow-partner gespecialiseerd in advies- en implementatiediensten, strategie, procesontwerp, configuratie, integraties en continue verbetering. Hierdoor kunt u de servicekwaliteit verbeteren, downtime verminderen en uw digitale transformatie ondersteunen. Wilt u voorspelbare resultaten? Bekijk ons leveringsmodel met <strong><a href=\"https:\/\/www.smcconsulting.be\/nl\/smc-consulting-itil-v4-gecertificeerde-engineers-itsm-consultancy-implementatie\/\">ITIL v4-gecertificeerde engineers voor ITSM-consultancy en -implementatie<\/a><\/strong> (procesontwerp, governance, configuratie en rapportage). <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da1839d elementor-widget__width-inherit elementor-widget elementor-widget-ucaddon_blox_btn_group\" data-id=\"da1839d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_blox_btn_group.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Button Group -->\n\t\t<link id='font-awesome-css' href='https:\/\/www.smcconsulting.be\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/www.smcconsulting.be\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Button Group *\/\n\n#uc_blox_btn_group_elementor_da1839d\n{\n  display:flex;\n  flex-wrap: wrap;\n}\n\n#uc_blox_btn_group_elementor_da1839d a\n{\n  display:block;\n  text-decoration:none;\n  transition:0.3s;\n\n}\n\n#uc_blox_btn_group_elementor_da1839d .blox_btn_group_inner\n{\n  display:inline-flex;\n  align-items:center;\n}\n\n#uc_blox_btn_group_elementor_da1839d .blox_btn_group_inner .ue-btn-icon\n{\n  line-height:1em;\n}\n\n#uc_blox_btn_group_elementor_da1839d .blox_btn_group_inner .ue-btn-icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n<\/style>\n\n<div id=\"uc_blox_btn_group_elementor_da1839d\" class=\"blox_btn_group uc-items-wrapper \" >\n  <a class=\"elementor-repeater-item-3efd253 \" href=\"https:\/\/www.smcconsulting.be\/nl\/neem-contact-met-ons-op\/\" id=\"uc_blox_btn_group_elementor_da1839d_item1\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\">Spreek met een ServiceNow ITSM expert<\/div>\n  <\/div>\n<\/a>\n\n  \n\n\n<\/div>\n<!-- end Button Group -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e0ef7b1 e-con-full e-flex e-con e-child\" data-id=\"e0ef7b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4580d59 elementor-widget elementor-widget-text-editor\" data-id=\"4580d59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tGecertificeerde partner van\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4be8666 elementor-widget elementor-widget-image\" data-id=\"4be8666\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"22\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-Logo.svg\" class=\"attachment-full size-full wp-image-54511\" alt=\"ServiceNow logo\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b5834d3 e-con-full e-flex e-con e-child\" data-id=\"b5834d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6f88b1 elementor-widget__width-inherit itsm-software-img elementor-widget elementor-widget-image\" data-id=\"e6f88b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1062\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/young-prety-business-girl-with-laptop-hands-looking-camera-isolated-white-background-1.webp\" class=\"attachment-full size-full wp-image-54442\" alt=\"Zakenvrouw die werkt op een laptop die ServiceNow ITSM consulting vertegenwoordigt\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/young-prety-business-girl-with-laptop-hands-looking-camera-isolated-white-background-1.webp 1000w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/young-prety-business-girl-with-laptop-hands-looking-camera-isolated-white-background-1-282x300.webp 282w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/young-prety-business-girl-with-laptop-hands-looking-camera-isolated-white-background-1-964x1024.webp 964w, 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fill=\"black\"><\/path><path d=\"M16.1879 18.7028L11.2266 13.7414L13.0107 11.9573L16.1879 15.1345L24.1798 7.14258L25.964 8.92671L16.1879 18.7028Z\" fill=\"white\"><\/path><path d=\"M16.1854 19.1177L10.8086 13.7409L13.0082 11.5413L16.1854 14.7185L24.1773 6.72656L26.377 8.92617L16.1854 19.1177ZM11.664 13.7409L16.1854 18.2623L25.546 8.90173L24.1773 7.53309L16.1854 15.525L13.0082 12.3478L11.664 13.7409Z\" fill=\"white\"><\/path><\/g><defs><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">ServiceNow <strong>ITSM consultancy en implementatie<\/strong>, is afgestemd op <strong><a href=\"https:\/\/www.smcconsulting.be\/nl\/wat-zijn-de-itil-processen\/?utm_source=chatgpt.com\" target=\"_blank\">ITIL\u00ae 4 best practices<\/a><\/strong><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-508f1e0 elementor-align-start br 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6.72656L26.377 8.92617L16.1854 19.1177ZM11.664 13.7409L16.1854 18.2623L25.546 8.90173L24.1773 7.53309L16.1854 15.525L13.0082 12.3478L11.664 13.7409Z\" fill=\"white\"><\/path><\/g><defs><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Focus op praktische use cases: incidenten, verzoeken, problemen, changes, CMDB, kennisbeheer, self-service<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40dbb5c elementor-align-start br elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"40dbb5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"31\" height=\"31\" viewBox=\"0 0 31 31\" fill=\"none\"><g><g opacity=\"0.4\"><path d=\"M11.6091 31.0169C18.0206 31.0169 23.2181 25.8194 23.2181 19.4079C23.2181 12.9964 18.0206 7.79883 11.6091 7.79883C5.19755 7.79883 0 12.9964 0 19.4079C0 25.8194 5.19755 31.0169 11.6091 31.0169Z\" fill=\"white\"><\/path><path d=\"M11.8965 30.7971C18.308 30.7609 23.4762 25.5339 23.4399 19.1224C23.4037 12.7109 18.1768 7.54274 11.7653 7.57896C5.3538 7.61517 0.185609 12.8421 0.221826 19.2536C0.258043 25.6651 5.48496 30.8333 11.8965 30.7971Z\" fill=\"#FAFDF7\"><\/path><path d=\"M12.184 30.5742C18.5949 30.4992 23.7312 25.2414 23.6562 18.8306C23.5813 12.4197 18.3235 7.28345 11.9126 7.35841C5.50172 7.43337 0.365457 12.6912 0.44042 19.102C0.515382 25.5129 5.77318 30.6492 12.184 30.5742Z\" fill=\"#F5FCEF\"><\/path><path d=\"M12.4817 30.3521C18.892 30.2356 23.994 24.9447 23.8775 18.5345C23.761 12.1242 18.4701 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24.4685 21.1377 24.5174 21.1621 24.6151C21.1865 24.7129 21.1377 24.8107 21.0399 24.8351C19.8912 25.2017 18.6448 25.3972 17.3983 25.3972ZM25.1703 22.4155C25.1214 22.4155 25.0725 22.3911 25.0236 22.3666C24.9503 22.2933 24.9503 22.1711 25.0481 22.0978C27.4432 19.9226 28.8363 16.8432 28.8363 13.6171V13.5682C28.8363 13.4704 28.9096 13.3727 29.0074 13.3727C29.1051 13.3727 29.1785 13.446 29.2029 13.5438V13.5926C29.2029 16.9165 27.7854 20.1182 25.3169 22.3666C25.268 22.4155 25.2192 22.4155 25.1703 22.4155ZM5.78927 13.8126C5.69151 13.8126 5.59375 13.7393 5.59375 13.6415V13.6171C5.59375 10.2932 7.01128 7.11601 9.47973 4.86752C9.55305 4.7942 9.67525 4.79419 9.74857 4.89196C9.82189 4.96528 9.82189 5.08748 9.72413 5.1608C7.329 7.33597 5.96035 10.4154 5.96035 13.6415C5.98479 13.7148 5.88703 13.8126 5.78927 13.8126ZM28.763 11.3441C28.6897 11.3441 28.5919 11.2953 28.5919 11.1975C27.4677 5.96732 22.7752 2.1791 17.4228 2.1791C16.2008 2.1791 15.0032 2.37462 13.8545 2.74123C13.7568 2.76567 13.659 2.71679 13.6345 2.61902C13.6101 2.52126 13.659 2.4235 13.7568 2.39906C14.9299 2.00802 16.1763 1.8125 17.4472 1.8125C22.9707 1.8125 27.8098 5.72292 28.9829 11.0997C29.0074 11.1975 28.9341 11.2953 28.8363 11.3197C28.7874 11.3197 28.763 11.3441 28.763 11.3441Z\" fill=\"black\"><\/path><path d=\"M16.1879 18.7028L11.2266 13.7414L13.0107 11.9573L16.1879 15.1345L24.1798 7.14258L25.964 8.92671L16.1879 18.7028Z\" fill=\"white\"><\/path><path d=\"M16.1854 19.1177L10.8086 13.7409L13.0082 11.5413L16.1854 14.7185L24.1773 6.72656L26.377 8.92617L16.1854 19.1177ZM11.664 13.7409L16.1854 18.2623L25.546 8.90173L24.1773 7.53309L16.1854 15.525L13.0082 12.3478L11.664 13.7409Z\" fill=\"white\"><\/path><\/g><defs><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Aanwezigheid in <strong><a href=\"haloitsm-belgium\/\">Belgi\u00eb<\/a>, <a href=\"https:\/\/www.smcconsulting.be\/nl\/haloitsm-frankrijk\/\">Frankrijk<\/a> en <a href=\"https:\/\/www.smcconsulting.be\/nl\/haloitsm-luxemburg\/\">Luxemburg<\/a><\/strong>, met meer dan 25 jaar ervaring in ITSM-projecten<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b99a443 e-flex e-con-boxed e-con e-parent\" data-id=\"b99a443\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d4ebb4d e-con-full e-flex e-con e-child\" data-id=\"d4ebb4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-48d51ca e-con-full e-flex e-con e-child\" data-id=\"48d51ca\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-081e878 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"081e878\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1137\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/person-working-html-computer.jpg\" class=\"attachment-full size-full wp-image-54470\" alt=\"IT-specialist die ServiceNow ITSM configureert op een computer\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/person-working-html-computer.jpg 1000w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/person-working-html-computer-264x300.jpg 264w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/person-working-html-computer-901x1024.jpg 901w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/person-working-html-computer-768x873.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f4e613 e-con-full e-flex e-con e-child\" data-id=\"4f4e613\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-744cd5d elementor-widget elementor-widget-heading\" data-id=\"744cd5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hoe ServiceNow ITSM de IT-serviceprestaties transformeert<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-682dea8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"682dea8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15ec7ce elementor-widget elementor-widget-text-editor\" data-id=\"15ec7ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><a href=\"https:\/\/www.servicenow.com\/products\/itsm.html\"><u>ServiceNow IT Service Management<\/u><\/a><\/strong> (ITSM) biedt een suite van applicaties waaronder Incident-, Problem-, Change-, Request-, Knowledge Management en configuration management database <strong>(<a href=\"https:\/\/fr.wikipedia.org\/wiki\/Configuration_Management_DataBase\"><u>CMDB<\/u><\/a>)<\/strong> op \u00e9\u00e9n cloudplatform. Samen helpen deze mogelijkheden IT-teams om processen te centraliseren en te standaardiseren, routinematig werk te automatiseren en de zichtbaarheid te verbeteren gedurende de volledige servicelevenscyclus, van het vervullen van verzoeken tot het oplossen van incidenten en continue verbetering.<\/p><p>In tegenstelling tot een eenvoudige ticketing-tool biedt ServiceNow ITSM:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8dac559 elementor-align-start br elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8dac559\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg 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fill=\"#72D02A\"><\/path><path d=\"M26.1341 21.3103C30.6677 16.7768 30.6677 9.42637 26.1341 4.8928C21.6005 0.359221 14.2502 0.359221 9.71658 4.8928C5.183 9.42637 5.183 16.7768 9.71658 21.3103C14.2502 25.8439 21.6005 25.8439 26.1341 21.3103Z\" fill=\"#6DCE22\"><\/path><path d=\"M26.3372 21.0779C30.8708 16.5443 30.8708 9.19395 26.3372 4.66038C21.8037 0.126799 14.4533 0.1268 9.9197 4.66038C5.38613 9.19395 5.38613 16.5443 9.9197 21.0779C14.4533 25.6115 21.8037 25.6115 26.3372 21.0779Z\" fill=\"#67CC1A\"><\/path><path d=\"M26.5794 20.8416C31.113 16.308 31.113 8.95762 26.5794 4.42405C22.0458 -0.109529 14.6955 -0.109529 10.1619 4.42405C5.62831 8.95762 5.62831 16.308 10.1619 20.8416C14.6955 25.3752 22.0458 25.3752 26.5794 20.8416Z\" fill=\"#62CB12\"><\/path><path d=\"M26.806 20.6267C31.3396 16.0932 31.3396 8.74278 26.806 4.2092C22.2724 -0.324374 14.922 -0.324372 10.3885 4.2092C5.85488 8.74278 5.85488 16.0932 10.3885 20.6267C14.922 25.1603 22.2724 25.1603 26.806 20.6267Z\" fill=\"#5DC90A\"><\/path><\/g><path d=\"M26.806 20.6267C31.3396 16.0932 31.3396 8.74278 26.806 4.2092C22.2724 -0.324374 14.922 -0.324372 10.3885 4.2092C5.85488 8.74278 5.85488 16.0932 10.3885 20.6267C14.922 25.1603 22.2724 25.1603 26.806 20.6267Z\" fill=\"#5DC90A\"><\/path><path d=\"M18.5996 24.2694C12.0496 24.2694 6.74609 18.9415 6.74609 12.416C6.74609 5.86601 12.074 0.5625 18.5996 0.5625C25.1495 0.5625 30.453 5.89045 30.453 12.416C30.453 18.9415 25.1251 24.2694 18.5996 24.2694ZM18.5996 1.0513C12.3429 1.0513 7.2349 6.15929 7.2349 12.416C7.2349 18.6726 12.3429 23.7806 18.5996 23.7806C24.8562 23.7806 29.9642 18.6726 29.9642 12.416C29.9642 6.13485 24.8562 1.0513 18.5996 1.0513Z\" fill=\"white\"><\/path><path d=\"M17.3983 25.3972C11.8749 25.3972 7.01128 21.4868 5.86259 16.0855C5.83815 15.9878 5.91147 15.89 6.00923 15.8656C6.10699 15.8411 6.20475 15.9145 6.22919 16.0122C7.35344 21.2424 12.0459 25.0551 17.3983 25.0551C18.6203 25.0551 19.7935 24.8595 20.9421 24.4929C21.0399 24.4685 21.1377 24.5174 21.1621 24.6151C21.1865 24.7129 21.1377 24.8107 21.0399 24.8351C19.8912 25.2017 18.6448 25.3972 17.3983 25.3972ZM25.1703 22.4155C25.1214 22.4155 25.0725 22.3911 25.0236 22.3666C24.9503 22.2933 24.9503 22.1711 25.0481 22.0978C27.4432 19.9226 28.8363 16.8432 28.8363 13.6171V13.5682C28.8363 13.4704 28.9096 13.3727 29.0074 13.3727C29.1051 13.3727 29.1785 13.446 29.2029 13.5438V13.5926C29.2029 16.9165 27.7854 20.1182 25.3169 22.3666C25.268 22.4155 25.2192 22.4155 25.1703 22.4155ZM5.78927 13.8126C5.69151 13.8126 5.59375 13.7393 5.59375 13.6415V13.6171C5.59375 10.2932 7.01128 7.11601 9.47973 4.86752C9.55305 4.7942 9.67525 4.79419 9.74857 4.89196C9.82189 4.96528 9.82189 5.08748 9.72413 5.1608C7.329 7.33597 5.96035 10.4154 5.96035 13.6415C5.98479 13.7148 5.88703 13.8126 5.78927 13.8126ZM28.763 11.3441C28.6897 11.3441 28.5919 11.2953 28.5919 11.1975C27.4677 5.96732 22.7752 2.1791 17.4228 2.1791C16.2008 2.1791 15.0032 2.37462 13.8545 2.74123C13.7568 2.76567 13.659 2.71679 13.6345 2.61902C13.6101 2.52126 13.659 2.4235 13.7568 2.39906C14.9299 2.00802 16.1763 1.8125 17.4472 1.8125C22.9707 1.8125 27.8098 5.72292 28.9829 11.0997C29.0074 11.1975 28.9341 11.2953 28.8363 11.3197C28.7874 11.3197 28.763 11.3441 28.763 11.3441Z\" fill=\"black\"><\/path><path d=\"M16.1879 18.7028L11.2266 13.7414L13.0107 11.9573L16.1879 15.1345L24.1798 7.14258L25.964 8.92671L16.1879 18.7028Z\" fill=\"white\"><\/path><path d=\"M16.1854 19.1177L10.8086 13.7409L13.0082 11.5413L16.1854 14.7185L24.1773 6.72656L26.377 8.92617L16.1854 19.1177ZM11.664 13.7409L16.1854 18.2623L25.546 8.90173L24.1773 7.53309L16.1854 15.525L13.0082 12.3478L11.664 13.7409Z\" fill=\"white\"><\/path><\/g><defs><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Standaardiseert hoe u incidenten, aanvragen, problemen en wijzigingen afhandelt<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"31\" height=\"31\" viewBox=\"0 0 31 31\" fill=\"none\"><g><g opacity=\"0.4\"><path d=\"M11.6091 31.0169C18.0206 31.0169 23.2181 25.8194 23.2181 19.4079C23.2181 12.9964 18.0206 7.79883 11.6091 7.79883C5.19755 7.79883 0 12.9964 0 19.4079C0 25.8194 5.19755 31.0169 11.6091 31.0169Z\" fill=\"white\"><\/path><path d=\"M11.8965 30.7971C18.308 30.7609 23.4762 25.5339 23.4399 19.1224C23.4037 12.7109 18.1768 7.54274 11.7653 7.57896C5.3538 7.61517 0.185609 12.8421 0.221826 19.2536C0.258043 25.6651 5.48496 30.8333 11.8965 30.7971Z\" fill=\"#FAFDF7\"><\/path><path d=\"M12.184 30.5742C18.5949 30.4992 23.7312 25.2414 23.6562 18.8306C23.5813 12.4197 18.3235 7.28345 11.9126 7.35841C5.50172 7.43337 0.365457 12.6912 0.44042 19.102C0.515382 25.5129 5.77318 30.6492 12.184 30.5742Z\" fill=\"#F5FCEF\"><\/path><path d=\"M12.4817 30.3521C18.892 30.2356 23.994 24.9447 23.8775 18.5345C23.761 12.1242 18.4701 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24.4685 21.1377 24.5174 21.1621 24.6151C21.1865 24.7129 21.1377 24.8107 21.0399 24.8351C19.8912 25.2017 18.6448 25.3972 17.3983 25.3972ZM25.1703 22.4155C25.1214 22.4155 25.0725 22.3911 25.0236 22.3666C24.9503 22.2933 24.9503 22.1711 25.0481 22.0978C27.4432 19.9226 28.8363 16.8432 28.8363 13.6171V13.5682C28.8363 13.4704 28.9096 13.3727 29.0074 13.3727C29.1051 13.3727 29.1785 13.446 29.2029 13.5438V13.5926C29.2029 16.9165 27.7854 20.1182 25.3169 22.3666C25.268 22.4155 25.2192 22.4155 25.1703 22.4155ZM5.78927 13.8126C5.69151 13.8126 5.59375 13.7393 5.59375 13.6415V13.6171C5.59375 10.2932 7.01128 7.11601 9.47973 4.86752C9.55305 4.7942 9.67525 4.79419 9.74857 4.89196C9.82189 4.96528 9.82189 5.08748 9.72413 5.1608C7.329 7.33597 5.96035 10.4154 5.96035 13.6415C5.98479 13.7148 5.88703 13.8126 5.78927 13.8126ZM28.763 11.3441C28.6897 11.3441 28.5919 11.2953 28.5919 11.1975C27.4677 5.96732 22.7752 2.1791 17.4228 2.1791C16.2008 2.1791 15.0032 2.37462 13.8545 2.74123C13.7568 2.76567 13.659 2.71679 13.6345 2.61902C13.6101 2.52126 13.659 2.4235 13.7568 2.39906C14.9299 2.00802 16.1763 1.8125 17.4472 1.8125C22.9707 1.8125 27.8098 5.72292 28.9829 11.0997C29.0074 11.1975 28.9341 11.2953 28.8363 11.3197C28.7874 11.3197 28.763 11.3441 28.763 11.3441Z\" fill=\"black\"><\/path><path d=\"M16.1879 18.7028L11.2266 13.7414L13.0107 11.9573L16.1879 15.1345L24.1798 7.14258L25.964 8.92671L16.1879 18.7028Z\" fill=\"white\"><\/path><path d=\"M16.1854 19.1177L10.8086 13.7409L13.0082 11.5413L16.1854 14.7185L24.1773 6.72656L26.377 8.92617L16.1854 19.1177ZM11.664 13.7409L16.1854 18.2623L25.546 8.90173L24.1773 7.53309L16.1854 15.525L13.0082 12.3478L11.664 13.7409Z\" fill=\"white\"><\/path><\/g><defs><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Biedt een selfservice-portaal en servicecatalogus voor gebruikers<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"31\" height=\"31\" viewBox=\"0 0 31 31\" fill=\"none\"><g><g opacity=\"0.4\"><path d=\"M11.6091 31.0169C18.0206 31.0169 23.2181 25.8194 23.2181 19.4079C23.2181 12.9964 18.0206 7.79883 11.6091 7.79883C5.19755 7.79883 0 12.9964 0 19.4079C0 25.8194 5.19755 31.0169 11.6091 31.0169Z\" fill=\"white\"><\/path><path d=\"M11.8965 30.7971C18.308 30.7609 23.4762 25.5339 23.4399 19.1224C23.4037 12.7109 18.1768 7.54274 11.7653 7.57896C5.3538 7.61517 0.185609 12.8421 0.221826 19.2536C0.258043 25.6651 5.48496 30.8333 11.8965 30.7971Z\" fill=\"#FAFDF7\"><\/path><path d=\"M12.184 30.5742C18.5949 30.4992 23.7312 25.2414 23.6562 18.8306C23.5813 12.4197 18.3235 7.28345 11.9126 7.35841C5.50172 7.43337 0.365457 12.6912 0.44042 19.102C0.515382 25.5129 5.77318 30.6492 12.184 30.5742Z\" fill=\"#F5FCEF\"><\/path><path d=\"M12.4817 30.3521C18.892 30.2356 23.994 24.9447 23.8775 18.5345C23.761 12.1242 18.4701 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13.6345 2.61902C13.6101 2.52126 13.659 2.4235 13.7568 2.39906C14.9299 2.00802 16.1763 1.8125 17.4472 1.8125C22.9707 1.8125 27.8098 5.72292 28.9829 11.0997C29.0074 11.1975 28.9341 11.2953 28.8363 11.3197C28.7874 11.3197 28.763 11.3441 28.763 11.3441Z\" fill=\"black\"><\/path><path d=\"M16.1879 18.7028L11.2266 13.7414L13.0107 11.9573L16.1879 15.1345L24.1798 7.14258L25.964 8.92671L16.1879 18.7028Z\" fill=\"white\"><\/path><path d=\"M16.1854 19.1177L10.8086 13.7409L13.0082 11.5413L16.1854 14.7185L24.1773 6.72656L26.377 8.92617L16.1854 19.1177ZM11.664 13.7409L16.1854 18.2623L25.546 8.90173L24.1773 7.53309L16.1854 15.525L13.0082 12.3478L11.664 13.7409Z\" fill=\"white\"><\/path><\/g><defs><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Biedt dashboards en analyses voor SLA-prestaties en servicekwaliteit<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span 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26.0627 25.9036 21.5291Z\" fill=\"#72D02A\"><\/path><path d=\"M26.1341 21.3103C30.6677 16.7768 30.6677 9.42637 26.1341 4.8928C21.6005 0.359221 14.2502 0.359221 9.71658 4.8928C5.183 9.42637 5.183 16.7768 9.71658 21.3103C14.2502 25.8439 21.6005 25.8439 26.1341 21.3103Z\" fill=\"#6DCE22\"><\/path><path d=\"M26.3372 21.0779C30.8708 16.5443 30.8708 9.19395 26.3372 4.66038C21.8037 0.126799 14.4533 0.1268 9.9197 4.66038C5.38613 9.19395 5.38613 16.5443 9.9197 21.0779C14.4533 25.6115 21.8037 25.6115 26.3372 21.0779Z\" fill=\"#67CC1A\"><\/path><path d=\"M26.5794 20.8416C31.113 16.308 31.113 8.95762 26.5794 4.42405C22.0458 -0.109529 14.6955 -0.109529 10.1619 4.42405C5.62831 8.95762 5.62831 16.308 10.1619 20.8416C14.6955 25.3752 22.0458 25.3752 26.5794 20.8416Z\" fill=\"#62CB12\"><\/path><path d=\"M26.806 20.6267C31.3396 16.0932 31.3396 8.74278 26.806 4.2092C22.2724 -0.324374 14.922 -0.324372 10.3885 4.2092C5.85488 8.74278 5.85488 16.0932 10.3885 20.6267C14.922 25.1603 22.2724 25.1603 26.806 20.6267Z\" fill=\"#5DC90A\"><\/path><\/g><path d=\"M26.806 20.6267C31.3396 16.0932 31.3396 8.74278 26.806 4.2092C22.2724 -0.324374 14.922 -0.324372 10.3885 4.2092C5.85488 8.74278 5.85488 16.0932 10.3885 20.6267C14.922 25.1603 22.2724 25.1603 26.806 20.6267Z\" fill=\"#5DC90A\"><\/path><path d=\"M18.5996 24.2694C12.0496 24.2694 6.74609 18.9415 6.74609 12.416C6.74609 5.86601 12.074 0.5625 18.5996 0.5625C25.1495 0.5625 30.453 5.89045 30.453 12.416C30.453 18.9415 25.1251 24.2694 18.5996 24.2694ZM18.5996 1.0513C12.3429 1.0513 7.2349 6.15929 7.2349 12.416C7.2349 18.6726 12.3429 23.7806 18.5996 23.7806C24.8562 23.7806 29.9642 18.6726 29.9642 12.416C29.9642 6.13485 24.8562 1.0513 18.5996 1.0513Z\" fill=\"white\"><\/path><path d=\"M17.3983 25.3972C11.8749 25.3972 7.01128 21.4868 5.86259 16.0855C5.83815 15.9878 5.91147 15.89 6.00923 15.8656C6.10699 15.8411 6.20475 15.9145 6.22919 16.0122C7.35344 21.2424 12.0459 25.0551 17.3983 25.0551C18.6203 25.0551 19.7935 24.8595 20.9421 24.4929C21.0399 24.4685 21.1377 24.5174 21.1621 24.6151C21.1865 24.7129 21.1377 24.8107 21.0399 24.8351C19.8912 25.2017 18.6448 25.3972 17.3983 25.3972ZM25.1703 22.4155C25.1214 22.4155 25.0725 22.3911 25.0236 22.3666C24.9503 22.2933 24.9503 22.1711 25.0481 22.0978C27.4432 19.9226 28.8363 16.8432 28.8363 13.6171V13.5682C28.8363 13.4704 28.9096 13.3727 29.0074 13.3727C29.1051 13.3727 29.1785 13.446 29.2029 13.5438V13.5926C29.2029 16.9165 27.7854 20.1182 25.3169 22.3666C25.268 22.4155 25.2192 22.4155 25.1703 22.4155ZM5.78927 13.8126C5.69151 13.8126 5.59375 13.7393 5.59375 13.6415V13.6171C5.59375 10.2932 7.01128 7.11601 9.47973 4.86752C9.55305 4.7942 9.67525 4.79419 9.74857 4.89196C9.82189 4.96528 9.82189 5.08748 9.72413 5.1608C7.329 7.33597 5.96035 10.4154 5.96035 13.6415C5.98479 13.7148 5.88703 13.8126 5.78927 13.8126ZM28.763 11.3441C28.6897 11.3441 28.5919 11.2953 28.5919 11.1975C27.4677 5.96732 22.7752 2.1791 17.4228 2.1791C16.2008 2.1791 15.0032 2.37462 13.8545 2.74123C13.7568 2.76567 13.659 2.71679 13.6345 2.61902C13.6101 2.52126 13.659 2.4235 13.7568 2.39906C14.9299 2.00802 16.1763 1.8125 17.4472 1.8125C22.9707 1.8125 27.8098 5.72292 28.9829 11.0997C29.0074 11.1975 28.9341 11.2953 28.8363 11.3197C28.7874 11.3197 28.763 11.3441 28.763 11.3441Z\" fill=\"black\"><\/path><path d=\"M16.1879 18.7028L11.2266 13.7414L13.0107 11.9573L16.1879 15.1345L24.1798 7.14258L25.964 8.92671L16.1879 18.7028Z\" fill=\"white\"><\/path><path d=\"M16.1854 19.1177L10.8086 13.7409L13.0082 11.5413L16.1854 14.7185L24.1773 6.72656L26.377 8.92617L16.1854 19.1177ZM11.664 13.7409L16.1854 18.2623L25.546 8.90173L24.1773 7.53309L16.1854 15.525L13.0082 12.3478L11.664 13.7409Z\" fill=\"white\"><\/path><\/g><defs><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Ondersteunt automatisering en AI-gestuurde workflows in serviceprocessen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f593e9 e-con-full e-flex e-con e-child\" data-id=\"4f593e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0762ef8 elementor-widget elementor-widget-text-editor\" data-id=\"0762ef8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bij een juiste implementatie wordt ServiceNow ITSM de operationele ruggengraat van uw IT-organisatie \u2013 en een belangrijke <br>facilitator voor digitale transformatie en IT Service Management <strong>(<a href=\"https:\/\/www.smcconsulting.be\/nl\/it-servicebeheer\/\"><u>ITSM<\/u><\/a>)<\/strong> volwassenheid.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9aa10d4 e-flex e-con-boxed e-con e-parent\" data-id=\"9aa10d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3511df7 semi-bold elementor-widget elementor-widget-heading\" data-id=\"3511df7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Zij vertrouwden op ons<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b40144 slider-logo elementor-widget elementor-widget-image-carousel\" data-id=\"7b40144\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;5&quot;,&quot;slides_to_show_mobile&quot;:&quot;2&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;autoplay_speed&quot;:0,&quot;speed&quot;:6000,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;autoplay&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-dkv.webp\" alt=\"Vertrouw op ons - dkv\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-lotto.webp\" alt=\"Vertrouw op ons - lotto\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-crelan.webp\" alt=\"Vertrouw op ons - crelan\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-Belfius.webp\" alt=\"Vertrouw op ons - Belfius\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-Ald-automotive.webp\" alt=\"Vertrouw op ons - Ald automotive\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-Mercy-corps.webp\" alt=\"Vertrouw op ons - Mercy corps\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-Bnp-paribas-fortis.webp\" alt=\"Vertrouw op ons - Bnp paribas fortis\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-axa.webp\" alt=\"Vertrouw op ons - axa\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/kbc.webp\" alt=\"kbc\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"10 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-Us-proimus.webp\" alt=\"Vertrouw op ons - proimus\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"11 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-Us-lineas-your-freight-force.webp\" alt=\"Vertrouw op ons - lineas uw partner in goederenvervoer\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"12 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-Us-brussels-airport.webp\" alt=\"Vertrouw op ons - brussels airport\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"13 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-Us-ing.webp\" alt=\"Vertrouw op ons - ing\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"14 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-Us-cph-banque.webp\" alt=\"Vertrouw op ons - cph banque\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2595944 slider-logo-right elementor-widget elementor-widget-image-carousel\" data-id=\"2595944\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;5&quot;,&quot;slides_to_show_mobile&quot;:&quot;2&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;autoplay_speed&quot;:3000,&quot;speed&quot;:5000,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;autoplay&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-dkv.webp\" alt=\"Vertrouw op ons - dkv\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-lotto.webp\" alt=\"Vertrouw op ons - lotto\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-crelan.webp\" alt=\"Vertrouw op ons - crelan\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-Belfius.webp\" alt=\"Vertrouw op ons - Belfius\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-Ald-automotive.webp\" alt=\"Vertrouw op ons - Ald automotive\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-Mercy-corps.webp\" alt=\"Vertrouw op ons - Mercy corps\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-Bnp-paribas-fortis.webp\" alt=\"Vertrouw op ons - Bnp paribas fortis\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-us-axa.webp\" alt=\"Vertrouw op ons - axa\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/kbc.webp\" alt=\"kbc\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"10 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-Us-proimus.webp\" alt=\"Vertrouw op ons - proimus\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"11 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-Us-lineas-your-freight-force.webp\" alt=\"Vertrouw op ons - lineas uw partner in goederenvervoer\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"12 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-Us-brussels-airport.webp\" alt=\"Vertrouw op ons - brussels airport\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"13 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-Us-ing.webp\" alt=\"Vertrouw op ons - ing\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"14 of 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/Trust-Us-cph-banque.webp\" alt=\"Vertrouw op ons - cph banque\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-300457e e-flex e-con-boxed e-con e-parent\" data-id=\"300457e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a4cd779 e-con-full e-flex e-con e-child\" data-id=\"a4cd779\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0493e60 e-con-full e-flex e-con e-child\" data-id=\"0493e60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-311f681 elementor-widget elementor-widget-heading\" data-id=\"311f681\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Waarom samenwerken met SMC Consulting voor ServiceNow ITSM?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0a68e8 elementor-widget elementor-widget-text-editor\" data-id=\"e0a68e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>De implementatie van ServiceNow ITSM is niet alleen een platformoefening. Het be\u00efnvloedt processen, mensen, governance en toolchains in de hele organisatie. SMC Consulting brengt een combinatie van:  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71cb54b elementor-position-left elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"71cb54b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Strong-ITSM-expertise-\u200b.svg\" class=\"attachment-full size-full wp-image-54544\" alt=\"Pictogram dat sterke ServiceNow ITSM expertise benadrukt\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Sterke ITSM-expertise <\/h3><p class=\"elementor-image-box-description\">Wij ontwerpen, implementeren en optimaliseren ITSM-oplossingen voor ondernemingen in verschillende sectoren, met diepgaande ervaring in incident-, aanvraag-, change- en assetmanagement.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2f7a14 elementor-position-left elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"d2f7a14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Workflow-automation-focus.svg\" class=\"attachment-full size-full wp-image-54555\" alt=\"Pictogram dat workflow en automatisering focus in ServiceNow ITSM vertegenwoordigt\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Focus op workflow &amp; automatisering<\/h3><p class=\"elementor-image-box-description\">Wij zijn gespecialiseerd in workflowbeheer en automatisering, waarbij wij u helpen ServiceNow te gebruiken om handmatig werk te elimineren en knelpunten weg te nemen.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c3db4e elementor-position-left elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"6c3db4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Integration-mindset-00.svg\" class=\"attachment-full size-full wp-image-54568\" alt=\"Pictogram dat een integratie mindset voor ServiceNow ITSM symboliseert\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Integratiegerichte aanpak <\/h3><p class=\"elementor-image-box-description\">Wij verbinden ServiceNow met uw bestaande tools (identiteit, monitoring, samenwerking, telefonie, CRM, automatiseringsplatforms) zodat gegevens soepel door uw ecosysteem stromen.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-040076b elementor-position-left elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"040076b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Local-presence.svg\" class=\"attachment-full size-full wp-image-54569\" alt=\"Pictogram dat SMC Consulting&#039;s lokale aanwezigheid in Belgi\u00eb, Frankrijk en Luxemburg aangeeft\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Lokale aanwezigheid <\/h3><p class=\"elementor-image-box-description\">Wij bedienen organisaties in Belgi\u00eb, Frankrijk en Luxemburg, met consultants die bekend zijn met regionale vereisten, talen en werkwijzen.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a8edb50 e-con-full e-flex e-con e-child\" data-id=\"a8edb50\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-abd0bd4 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"abd0bd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1295\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-Unlock-the-power-of-AI-for-your-Enterprise.jpg\" class=\"attachment-full size-full wp-image-54525\" alt=\"Illustratie die AI-aangedreven ServiceNow oplossingen voor enterprise ITSM promoot\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-Unlock-the-power-of-AI-for-your-Enterprise.jpg 1000w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-Unlock-the-power-of-AI-for-your-Enterprise-232x300.jpg 232w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-Unlock-the-power-of-AI-for-your-Enterprise-791x1024.jpg 791w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-Unlock-the-power-of-AI-for-your-Enterprise-768x995.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-88d183f e-con-full e-flex e-con e-child\" data-id=\"88d183f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7529aa elementor-widget elementor-widget-text-editor\" data-id=\"c7529aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ons doel is eenvoudig: ServiceNow ITSM laten werken voor uw realiteit, in plaats van u te dwingen in een rigide, overgecompliceerde opstelling. Als u wilt begrijpen hoe dit past in uw bredere ITSM-strategie, kunt u ook onze <a href=\"https:\/\/www.smcconsulting.be\/nl\/it-servicebeheer\/\"><u>ITSM-adviespraktijk<\/u><\/a> verkennen. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90c4629 e-flex e-con-boxed e-con e-parent\" data-id=\"90c4629\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-58afa1b e-con-full e-flex e-con e-child\" data-id=\"58afa1b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de247c2 elementor-widget elementor-widget-heading\" data-id=\"de247c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Onze ServiceNow ITSM consultancydiensten<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5abdd13 e-con-full e-flex e-con e-child\" data-id=\"5abdd13\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e270750 e-con-full e-flex e-con e-child\" data-id=\"e270750\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66b1c3f elementor-widget elementor-widget-heading\" data-id=\"66b1c3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ServiceNow ITSM-beoordeling &amp; roadmap<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0147d43 elementor-widget elementor-widget-text-editor\" data-id=\"0147d43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Voordat er configuratiewerkzaamheden beginnen, verduidelijken we waar u nu staat en wat er eerst moet worden verbeterd.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2748b02 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2748b02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Evaluatie van uw huidige ITSM-tools, processen en knelpunten<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Beoordeling van incident-, aanvraag-, wijzigings-, probleem- en assetbeheer<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Identificatie van quick wins en structurele hiaten<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Geprioriteerde routekaart voor uw ServiceNow ITSM-implementatie of -optimalisatie<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5faf0d1 elementor-widget elementor-widget-text-editor\" data-id=\"5faf0d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Output:<\/strong> Een duidelijke, uitvoerbare ServiceNow ITSM-roadmap met fasen, reikwijdte en verwachte resultaten.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1123264 e-con-full e-flex e-con e-child\" data-id=\"1123264\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b161bc elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"8b161bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1110\" height=\"800\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-ITSM-Assessment-Roadmap.jpg\" class=\"attachment-full size-full wp-image-54621\" alt=\"ServiceNow ITSM assessment en roadmap illustratie\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-ITSM-Assessment-Roadmap.jpg 1110w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-ITSM-Assessment-Roadmap-300x216.jpg 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-ITSM-Assessment-Roadmap-1024x738.jpg 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-ITSM-Assessment-Roadmap-768x554.jpg 768w\" sizes=\"auto, (max-width: 1110px) 100vw, 1110px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-93865ec e-con-full e-flex e-con e-child\" data-id=\"93865ec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ab59199 e-con-full e-flex e-con e-child\" data-id=\"ab59199\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8aedca5 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"8aedca5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1110\" height=\"732\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Process-Design-ITIL-Aligned-ServiceNow-Blueprint.jpg\" class=\"attachment-full size-full wp-image-54633\" alt=\"Grafische weergave van ITIL\u00ae 4-afgestemd ServiceNow procesontwerp blauwdruk\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Process-Design-ITIL-Aligned-ServiceNow-Blueprint.jpg 1110w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Process-Design-ITIL-Aligned-ServiceNow-Blueprint-300x198.jpg 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Process-Design-ITIL-Aligned-ServiceNow-Blueprint-1024x675.jpg 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Process-Design-ITIL-Aligned-ServiceNow-Blueprint-768x506.jpg 768w\" sizes=\"auto, (max-width: 1110px) 100vw, 1110px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7fb4d0 e-con-full e-flex e-con e-child\" data-id=\"a7fb4d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e264c7a elementor-widget elementor-widget-heading\" data-id=\"e264c7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Procesontwerp &amp; ITIL\u00ae 4-afgestemd ServiceNow blauwdruk<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b12edbe elementor-widget elementor-widget-text-editor\" data-id=\"b12edbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We ontwerpen de doelprocessen die ServiceNow moet ondersteunen, in plaats van functies in te schakelen zonder een duidelijk bedrijfsmodel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6840e07 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6840e07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Ontwerp of verfijning van incident-, verzoek-, probleem-, wijzigings- en kennisworkflows<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Rollen, verantwoordelijkheden en RACI voor IT, bedrijf en service-eigenaren<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Servicecatalogusstructuur en verzoekmodellen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">SLA\/OLA-definities en escalatieregels<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d9421a elementor-widget elementor-widget-text-editor\" data-id=\"0d9421a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Resultaat:<\/strong> Een ServiceNow-procesblauwdruk die <a href=\"https:\/\/www.peoplecert.org\/Frameworks-Professionals\/ITIL-framework\" target=\"_blank\" rel=\"noopener\"><u>ITIL\u00ae 4 best practices<\/u><\/a> afstemt op uw organisatorische realiteit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66108c8 e-con-full e-flex e-con e-child\" data-id=\"66108c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0065011 e-con-full e-flex e-con e-child\" data-id=\"0065011\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b75021 elementor-widget elementor-widget-heading\" data-id=\"6b75021\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ServiceNow ITSM-configuratie &amp; implementatie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1a24d7 elementor-widget elementor-widget-text-editor\" data-id=\"d1a24d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Zodra het ontwerp is gevalideerd, configureren wij ServiceNow ITSM om hieraan te voldoen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfbfd0e elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"cfbfd0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Configuratie van kern ITSM-applicaties (Incident, Probleem, Wijziging, Verzoek, Kennis, CMDB)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Inrichting van servicecatalogus, selfservice-portal en goedkeuringsworkflows<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Creatie van toewijzingsregels, routeringslogica en prioriteitsmatrices<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Definitie van formulieren, velden, sjablonen en bedrijfsregels<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Iteratieve testcycli met belangrijke stakeholders en pilotgroepen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89f3b92 elementor-widget elementor-widget-text-editor\" data-id=\"89f3b92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWij hanteren een gefaseerde aanpak, zodat u snel waarde ziet en kunt aanpassen op basis van feedback.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-351d24e e-con-full e-flex e-con e-child\" data-id=\"351d24e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95770e5 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"95770e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1110\" height=\"800\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-ITSM-Configuration-Implementation.jpg\" class=\"attachment-full size-full wp-image-54668\" alt=\"Illustratie van ServiceNow ITSM-configuratie en -implementatie\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-ITSM-Configuration-Implementation.jpg 1110w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-ITSM-Configuration-Implementation-300x216.jpg 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-ITSM-Configuration-Implementation-1024x738.jpg 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-ITSM-Configuration-Implementation-768x554.jpg 768w\" sizes=\"auto, (max-width: 1110px) 100vw, 1110px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b26372 e-con-full e-flex e-con e-child\" data-id=\"1b26372\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-43b838f e-con-full e-flex e-con e-child\" data-id=\"43b838f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2adcf6e elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"2adcf6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1110\" height=\"1450\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Integration-Automation.jpg\" class=\"attachment-full size-full wp-image-54657\" alt=\"Grafische weergave van ServiceNow ITSM-integratie en -automatisering\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Integration-Automation.jpg 1110w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Integration-Automation-230x300.jpg 230w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Integration-Automation-784x1024.jpg 784w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Integration-Automation-768x1003.jpg 768w\" sizes=\"auto, (max-width: 1110px) 100vw, 1110px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-756ddff e-con-full e-flex e-con e-child\" data-id=\"756ddff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1328d8 elementor-widget elementor-widget-heading\" data-id=\"b1328d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Integratie &amp; automatisering<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fee9b67 elementor-widget elementor-widget-text-editor\" data-id=\"fee9b67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tServiceNow ITSM wordt veel krachtiger wanneer het ge\u00efntegreerd is met de rest van uw omgeving.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ec4e28 elementor-widget elementor-widget-heading\" data-id=\"0ec4e28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Integratie &amp; Automatisering<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b58b708 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b58b708\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Identiteit &amp; toegang \u2013<\/strong> Azure AD \/ Entra ID, Okta of andere IdP's voor SSO en gebruikersprovisioning<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Samenwerking \u2013<\/strong> Microsoft Teams, Outlook, e-mail en chat voor meldingen en ticketcreatie<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Monitoring &amp; ITOM-tools \u2013<\/strong> automatisch incidenten aanmaken vanuit meldingen, tickets verrijken met context<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Telefonie &amp; contactcenter \u2013<\/strong> CTI-integraties om bellers te identificeren en contextuele tickets te openen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>CRM en bedrijfssystemen \u2013<\/strong> gegevens over klanten, assets en services delen tussen teams<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ab23a elementor-widget elementor-widget-heading\" data-id=\"69ab23a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Naast integraties implementeren wij automatiseringsscenario's zoals:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cda0202 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"cda0202\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Automatische toewijzing op basis van vaardigheden, locatie of service<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Standaard change-workflows met vooraf goedgekeurde stappen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Geautomatiseerde afhandeling van veelvoorkomende verzoeken (bijv. toegang, wachtwoordresets)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Geplande onderhouds- en communicatieworkflows<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e40938 e-con-full e-flex e-con e-child\" data-id=\"2e40938\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-056a8c7 e-con-full e-flex e-con e-child\" data-id=\"056a8c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82cc8b5 elementor-widget elementor-widget-heading\" data-id=\"82cc8b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Training, verandermanagement &amp; adoptie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6730cfc elementor-widget elementor-widget-text-editor\" data-id=\"6730cfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Een ServiceNow-initiatief slaagt wanneer teams het adopteren en het correct blijven gebruiken.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97c438e elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"97c438e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Rolgebaseerde training voor servicedesk-medewerkers, proceseigenaren, goedkeurders en beheerders<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Korte \"how-to\" sessies voor eindgebruikers over het selfservice-portaal<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Ondersteuning bij interne communicatie en verandermanagement<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Playbooks, runbooks en kennisartikelen ter ondersteuning van dagelijkse operaties<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5895135 elementor-widget elementor-widget-text-editor\" data-id=\"5895135\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>Doel:<\/strong> ServiceNow ITSM intu\u00eftief maken voor adoptie door zowel IT-teams als eindgebruikers.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e4fe3e5 e-con-full e-flex e-con e-child\" data-id=\"e4fe3e5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-844a987 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"844a987\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1110\" height=\"730\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Training-Change-Management-Adoption.jpg\" class=\"attachment-full size-full wp-image-54659\" alt=\"Illustratie van ServiceNow ITSM-training, verandermanagement en adoptie\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Training-Change-Management-Adoption.jpg 1110w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Training-Change-Management-Adoption-300x197.jpg 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Training-Change-Management-Adoption-1024x673.jpg 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Training-Change-Management-Adoption-768x505.jpg 768w\" sizes=\"auto, (max-width: 1110px) 100vw, 1110px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9088454 e-con-full e-flex e-con e-child\" data-id=\"9088454\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-fc18e5c e-con-full e-flex e-con e-child\" data-id=\"fc18e5c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d54b9b7 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"d54b9b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1110\" height=\"710\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Support-TMA-Continuous-Improvement.jpg\" class=\"attachment-full size-full wp-image-54658\" alt=\"Grafische illustratie van ServiceNow ITSM-ondersteuning, TMA en continue verbetering\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Support-TMA-Continuous-Improvement.jpg 1110w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Support-TMA-Continuous-Improvement-300x192.jpg 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Support-TMA-Continuous-Improvement-1024x655.jpg 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Support-TMA-Continuous-Improvement-768x491.jpg 768w\" sizes=\"auto, (max-width: 1110px) 100vw, 1110px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ca5dec e-con-full e-flex e-con e-child\" data-id=\"4ca5dec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7eb1cf elementor-widget elementor-widget-heading\" data-id=\"e7eb1cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ondersteuning, TMA &amp; continue verbetering<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab7bf2 elementor-widget elementor-widget-text-editor\" data-id=\"3ab7bf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNa de implementatie blijven wij u ondersteunen om uw ServiceNow ITSM-omgeving gezond en evoluerend te houden.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3f3587 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"e3f3587\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Technische en functionele ondersteuning (TMA)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Regelmatige gezondheidscontroles op prestaties, backlog, SLA's en gebruikersadoptie<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Configuratieverbeteringen en procesoptimalisaties<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Uitbreiding van ServiceNow ITSM naar nieuwe teams, locaties of regio's<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Voorbereiding voor aanvullende ServiceNow-producten (ITOM, ITAM, HR, CSM, etc.)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e22dc7b e-flex e-con-boxed e-con e-parent\" data-id=\"e22dc7b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6f80216 e-con-full e-flex e-con e-child\" data-id=\"6f80216\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76db49f elementor-widget elementor-widget-heading\" data-id=\"76db49f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hoe wij ServiceNow ITSM-projecten uitvoeren<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0c8eb9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d0c8eb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12e4cf0 elementor-widget elementor-widget-text-editor\" data-id=\"12e4cf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Wij voeren ServiceNow ITSM-projecten doorgaans uit in vijf gestructureerde stappen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e20dc7 e-con-full e-flex e-con e-child\" data-id=\"9e20dc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8341c59 e-con-full e-flex e-con e-child\" data-id=\"8341c59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-955ec91 elementor-widget elementor-widget-image\" data-id=\"955ec91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"832\" height=\"710\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Discover-Align.jpg\" class=\"attachment-full size-full wp-image-54752\" alt=\"Stap 1 \u2013 ontdekken en afstemmen in een ServiceNow ITSM-project\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Discover-Align.jpg 832w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Discover-Align-300x256.jpg 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Discover-Align-768x655.jpg 768w\" sizes=\"auto, (max-width: 832px) 100vw, 832px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c8abfdb e-con-full e-flex e-con e-child\" data-id=\"c8abfdb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-390bd8c elementor-widget elementor-widget-image\" data-id=\"390bd8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Discover-Align-Icon.svg\" class=\"attachment-full size-full wp-image-54782\" alt=\"Icoon voor de ontdek- en afstemmingsfase\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-af2734b e-con-full e-flex e-con e-child\" data-id=\"af2734b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89b2783 elementor-widget elementor-widget-heading\" data-id=\"89b2783\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ontdekken &amp; afstemmen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ecf5c3 elementor-widget elementor-widget-text-editor\" data-id=\"3ecf5c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"7785\" data-end=\"8025\">We beginnen met workshops om uw doelstellingen, huidige IT-serviceactiviteiten, bestaande tools en beperkingen te begrijpen. Dit zorgt voor afstemming tussen IT, zakelijke belanghebbenden en leiderschap over hoe succes eruit ziet en hoe ServiceNow ITSM dit moet ondersteunen. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d4e9853 e-con-full e-flex e-con e-child\" data-id=\"d4e9853\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ecef289 e-con-full e-flex e-con e-child\" data-id=\"ecef289\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4cfe7f elementor-widget elementor-widget-image\" data-id=\"c4cfe7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"832\" height=\"710\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Design-Plan.jpg\" class=\"attachment-full size-full wp-image-54751\" alt=\"Stap 2 \u2013 ontwerpen en plannen van ServiceNow ITSM-implementatie\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Design-Plan.jpg 832w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Design-Plan-300x256.jpg 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Design-Plan-768x655.jpg 768w\" sizes=\"auto, (max-width: 832px) 100vw, 832px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bba6d12 e-con-full e-flex e-con e-child\" data-id=\"bba6d12\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-526c5e5 elementor-widget elementor-widget-image\" data-id=\"526c5e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Design-Plan-Icon.svg\" class=\"attachment-full size-full wp-image-54781\" alt=\"Icoon voor de ontwerp- en planningsfase\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee63ce0 e-con-full e-flex e-con e-child\" data-id=\"ee63ce0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-022c8f7 elementor-widget elementor-widget-heading\" data-id=\"022c8f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ontwerpen &amp; plannen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a6c872 elementor-widget elementor-widget-text-editor\" data-id=\"7a6c872\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We vertalen bevindingen naar:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1005e8d elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1005e8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.13324 18.3752 9.22984C18.3752 14.3264 14.2609 18.4597 9.1876 18.4597C4.11432 18.4597 0 14.3264 0 9.22984C0 4.13324 4.11432 0 9.1876 0ZM7.27968 12.2278L5.03033 9.9662C4.64712 9.581 4.64704 8.95284 5.03033 8.56772C5.4137 8.18267 6.04176 8.18508 6.42234 8.56772L8.00812 10.162L11.953 6.19902C12.3364 5.81389 12.9617 5.81389 13.345 6.19902C13.7284 6.58407 13.7278 7.21284 13.345 7.59743L8.703 12.2608C8.32018 12.6454 7.69428 12.6459 7.31099 12.2608C7.30022 12.25 7.28983 12.239 7.27968 12.2278Z\" fill=\"#FFF06D\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Doelprocessen en servicecatalogi<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.13324 18.3752 9.22984C18.3752 14.3264 14.2609 18.4597 9.1876 18.4597C4.11432 18.4597 0 14.3264 0 9.22984C0 4.13324 4.11432 0 9.1876 0ZM7.27968 12.2278L5.03033 9.9662C4.64712 9.581 4.64704 8.95284 5.03033 8.56772C5.4137 8.18267 6.04176 8.18508 6.42234 8.56772L8.00812 10.162L11.953 6.19902C12.3364 5.81389 12.9617 5.81389 13.345 6.19902C13.7284 6.58407 13.7278 7.21284 13.345 7.59743L8.703 12.2608C8.32018 12.6454 7.69428 12.6459 7.31099 12.2608C7.30022 12.25 7.28983 12.239 7.27968 12.2278Z\" fill=\"#FFF06D\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Platformarchitectuur en datamodel (inclusief CMDB-reikwijdte)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.13324 18.3752 9.22984C18.3752 14.3264 14.2609 18.4597 9.1876 18.4597C4.11432 18.4597 0 14.3264 0 9.22984C0 4.13324 4.11432 0 9.1876 0ZM7.27968 12.2278L5.03033 9.9662C4.64712 9.581 4.64704 8.95284 5.03033 8.56772C5.4137 8.18267 6.04176 8.18508 6.42234 8.56772L8.00812 10.162L11.953 6.19902C12.3364 5.81389 12.9617 5.81389 13.345 6.19902C13.7284 6.58407 13.7278 7.21284 13.345 7.59743L8.703 12.2608C8.32018 12.6454 7.69428 12.6459 7.31099 12.2608C7.30022 12.25 7.28983 12.239 7.27968 12.2278Z\" fill=\"#FFF06D\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Integratie- en automatiseringsvereisten<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.13324 18.3752 9.22984C18.3752 14.3264 14.2609 18.4597 9.1876 18.4597C4.11432 18.4597 0 14.3264 0 9.22984C0 4.13324 4.11432 0 9.1876 0ZM7.27968 12.2278L5.03033 9.9662C4.64712 9.581 4.64704 8.95284 5.03033 8.56772C5.4137 8.18267 6.04176 8.18508 6.42234 8.56772L8.00812 10.162L11.953 6.19902C12.3364 5.81389 12.9617 5.81389 13.345 6.19902C13.7284 6.58407 13.7278 7.21284 13.345 7.59743L8.703 12.2608C8.32018 12.6454 7.69428 12.6459 7.31099 12.2608C7.30022 12.25 7.28983 12.239 7.27968 12.2278Z\" fill=\"#FFF06D\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Een realistisch projectplan met fasen, mijlpalen en succescriteria<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b4bce4 e-con-full e-flex e-con e-child\" data-id=\"5b4bce4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ff6951b e-con-full e-flex e-con e-child\" data-id=\"ff6951b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee89209 elementor-widget elementor-widget-image\" data-id=\"ee89209\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"832\" height=\"710\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Configure-Integrate-Test.jpg\" class=\"attachment-full size-full wp-image-54749\" alt=\"Stap 3 \u2013 configureren, integreren en testen van ServiceNow ITSM\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Configure-Integrate-Test.jpg 832w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Configure-Integrate-Test-300x256.jpg 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Configure-Integrate-Test-768x655.jpg 768w\" sizes=\"auto, (max-width: 832px) 100vw, 832px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a58c07 e-con-full e-flex e-con e-child\" data-id=\"2a58c07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7872e4 elementor-widget elementor-widget-image\" data-id=\"e7872e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Configure-Integrate-Test-Icon.svg\" class=\"attachment-full size-full wp-image-54779\" alt=\"Icoon voor de configuratie-, integratie- en testfase\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0c87818 e-con-full e-flex e-con e-child\" data-id=\"0c87818\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb789e0 elementor-widget elementor-widget-heading\" data-id=\"eb789e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Configureren, integreren &amp; testen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5003a36 elementor-widget elementor-widget-text-editor\" data-id=\"5003a36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Onze consultants configureren ServiceNow ITSM, bouwen integraties en implementeren automatisering in korte iteraties:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74f19b3 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"74f19b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.13324 18.3752 9.22984C18.3752 14.3264 14.2609 18.4597 9.1876 18.4597C4.11432 18.4597 0 14.3264 0 9.22984C0 4.13324 4.11432 0 9.1876 0ZM7.27968 12.2278L5.03033 9.9662C4.64712 9.581 4.64704 8.95284 5.03033 8.56772C5.4137 8.18267 6.04176 8.18508 6.42234 8.56772L8.00812 10.162L11.953 6.19902C12.3364 5.81389 12.9617 5.81389 13.345 6.19902C13.7284 6.58407 13.7278 7.21284 13.345 7.59743L8.703 12.2608C8.32018 12.6454 7.69428 12.6459 7.31099 12.2608C7.30022 12.25 7.28983 12.239 7.27968 12.2278Z\" fill=\"#FFF06D\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Configuratiesprints met demo's<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.13324 18.3752 9.22984C18.3752 14.3264 14.2609 18.4597 9.1876 18.4597C4.11432 18.4597 0 14.3264 0 9.22984C0 4.13324 4.11432 0 9.1876 0ZM7.27968 12.2278L5.03033 9.9662C4.64712 9.581 4.64704 8.95284 5.03033 8.56772C5.4137 8.18267 6.04176 8.18508 6.42234 8.56772L8.00812 10.162L11.953 6.19902C12.3364 5.81389 12.9617 5.81389 13.345 6.19902C13.7284 6.58407 13.7278 7.21284 13.345 7.59743L8.703 12.2608C8.32018 12.6454 7.69428 12.6459 7.31099 12.2608C7.30022 12.25 7.28983 12.239 7.27968 12.2278Z\" fill=\"#FFF06D\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Systeem- en gebruikersacceptatietests<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.13324 18.3752 9.22984C18.3752 14.3264 14.2609 18.4597 9.1876 18.4597C4.11432 18.4597 0 14.3264 0 9.22984C0 4.13324 4.11432 0 9.1876 0ZM7.27968 12.2278L5.03033 9.9662C4.64712 9.581 4.64704 8.95284 5.03033 8.56772C5.4137 8.18267 6.04176 8.18508 6.42234 8.56772L8.00812 10.162L11.953 6.19902C12.3364 5.81389 12.9617 5.81389 13.345 6.19902C13.7284 6.58407 13.7278 7.21284 13.345 7.59743L8.703 12.2608C8.32018 12.6454 7.69428 12.6459 7.31099 12.2608C7.30022 12.25 7.28983 12.239 7.27968 12.2278Z\" fill=\"#FFF06D\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Feedbackloops om aanpassingen te doen voor bredere uitrol<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e53ae6 e-con-full e-flex e-con e-child\" data-id=\"8e53ae6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3c52d5c e-con-full e-flex e-con e-child\" data-id=\"3c52d5c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37fb690 elementor-widget elementor-widget-image\" data-id=\"37fb690\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"832\" height=\"710\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Deploy-Enable.webp\" class=\"attachment-full size-full wp-image-54750\" alt=\"Stap 4 \u2013 implementeren en inschakelen van ServiceNow ITSM\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa1cade e-con-full e-flex e-con e-child\" data-id=\"fa1cade\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17eba1b elementor-widget elementor-widget-image\" data-id=\"17eba1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Deploy-Enable-Icon.svg\" class=\"attachment-full size-full wp-image-54780\" alt=\"Icoon voor de implementatie- en inschakelingsfase\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36aaf3b e-con-full e-flex e-con e-child\" data-id=\"36aaf3b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ffce7db elementor-widget elementor-widget-heading\" data-id=\"ffce7db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Implementeren &amp; inschakelen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-934ef2b elementor-widget elementor-widget-text-editor\" data-id=\"934ef2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We plannen de go-live zorgvuldig om risico&#8217;s te verminderen:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4af4ee1 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4af4ee1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.13324 18.3752 9.22984C18.3752 14.3264 14.2609 18.4597 9.1876 18.4597C4.11432 18.4597 0 14.3264 0 9.22984C0 4.13324 4.11432 0 9.1876 0ZM7.27968 12.2278L5.03033 9.9662C4.64712 9.581 4.64704 8.95284 5.03033 8.56772C5.4137 8.18267 6.04176 8.18508 6.42234 8.56772L8.00812 10.162L11.953 6.19902C12.3364 5.81389 12.9617 5.81389 13.345 6.19902C13.7284 6.58407 13.7278 7.21284 13.345 7.59743L8.703 12.2608C8.32018 12.6454 7.69428 12.6459 7.31099 12.2608C7.30022 12.25 7.28983 12.239 7.27968 12.2278Z\" fill=\"#FFF06D\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Cut-over plan en communicatie<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.13324 18.3752 9.22984C18.3752 14.3264 14.2609 18.4597 9.1876 18.4597C4.11432 18.4597 0 14.3264 0 9.22984C0 4.13324 4.11432 0 9.1876 0ZM7.27968 12.2278L5.03033 9.9662C4.64712 9.581 4.64704 8.95284 5.03033 8.56772C5.4137 8.18267 6.04176 8.18508 6.42234 8.56772L8.00812 10.162L11.953 6.19902C12.3364 5.81389 12.9617 5.81389 13.345 6.19902C13.7284 6.58407 13.7278 7.21284 13.345 7.59743L8.703 12.2608C8.32018 12.6454 7.69428 12.6459 7.31099 12.2608C7.30022 12.25 7.28983 12.239 7.27968 12.2278Z\" fill=\"#FFF06D\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Training voor supportteams en belangrijke gebruikers<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.13324 18.3752 9.22984C18.3752 14.3264 14.2609 18.4597 9.1876 18.4597C4.11432 18.4597 0 14.3264 0 9.22984C0 4.13324 4.11432 0 9.1876 0ZM7.27968 12.2278L5.03033 9.9662C4.64712 9.581 4.64704 8.95284 5.03033 8.56772C5.4137 8.18267 6.04176 8.18508 6.42234 8.56772L8.00812 10.162L11.953 6.19902C12.3364 5.81389 12.9617 5.81389 13.345 6.19902C13.7284 6.58407 13.7278 7.21284 13.345 7.59743L8.703 12.2608C8.32018 12.6454 7.69428 12.6459 7.31099 12.2608C7.30022 12.25 7.28983 12.239 7.27968 12.2278Z\" fill=\"#FFF06D\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Hypercare-periode met nauwlettende monitoring van incidenten en feedback<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9750868 e-con-full e-flex e-con e-child\" data-id=\"9750868\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9def1f8 e-con-full e-flex e-con e-child\" data-id=\"9def1f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cd1d50 elementor-widget elementor-widget-image\" data-id=\"8cd1d50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"832\" height=\"710\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Optimise-Evolve.jpg\" class=\"attachment-full size-full wp-image-54753\" alt=\"Stap 5 \u2013 optimaliseren en ontwikkelen van ServiceNow ITSM\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Optimise-Evolve.jpg 832w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Optimise-Evolve-300x256.jpg 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Optimise-Evolve-768x655.jpg 768w\" sizes=\"auto, (max-width: 832px) 100vw, 832px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-558cba8 e-con-full e-flex e-con e-child\" data-id=\"558cba8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6d82a3 elementor-widget elementor-widget-image\" data-id=\"c6d82a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Optimise-Evolve-Icon.svg\" class=\"attachment-full size-full wp-image-54783\" alt=\"Icoon voor de optimalisatie- en ontwikkelingsfase\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c96c06b e-con-full e-flex e-con e-child\" data-id=\"c96c06b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff8885e elementor-widget elementor-widget-heading\" data-id=\"ff8885e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Optimaliseren &amp; evolueren<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddad7fd elementor-widget elementor-widget-text-editor\" data-id=\"ddad7fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Na stabilisatie verschuiven we naar continue verbetering:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e42c97 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"9e42c97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.13324 18.3752 9.22984C18.3752 14.3264 14.2609 18.4597 9.1876 18.4597C4.11432 18.4597 0 14.3264 0 9.22984C0 4.13324 4.11432 0 9.1876 0ZM7.27968 12.2278L5.03033 9.9662C4.64712 9.581 4.64704 8.95284 5.03033 8.56772C5.4137 8.18267 6.04176 8.18508 6.42234 8.56772L8.00812 10.162L11.953 6.19902C12.3364 5.81389 12.9617 5.81389 13.345 6.19902C13.7284 6.58407 13.7278 7.21284 13.345 7.59743L8.703 12.2608C8.32018 12.6454 7.69428 12.6459 7.31099 12.2608C7.30022 12.25 7.28983 12.239 7.27968 12.2278Z\" fill=\"#FFF06D\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Regelmatige servicebesprekingen en dashboards<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.13324 18.3752 9.22984C18.3752 14.3264 14.2609 18.4597 9.1876 18.4597C4.11432 18.4597 0 14.3264 0 9.22984C0 4.13324 4.11432 0 9.1876 0ZM7.27968 12.2278L5.03033 9.9662C4.64712 9.581 4.64704 8.95284 5.03033 8.56772C5.4137 8.18267 6.04176 8.18508 6.42234 8.56772L8.00812 10.162L11.953 6.19902C12.3364 5.81389 12.9617 5.81389 13.345 6.19902C13.7284 6.58407 13.7278 7.21284 13.345 7.59743L8.703 12.2608C8.32018 12.6454 7.69428 12.6459 7.31099 12.2608C7.30022 12.25 7.28983 12.239 7.27968 12.2278Z\" fill=\"#FFF06D\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Nieuwe functies, automatisering en procesverbeteringen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.13324 18.3752 9.22984C18.3752 14.3264 14.2609 18.4597 9.1876 18.4597C4.11432 18.4597 0 14.3264 0 9.22984C0 4.13324 4.11432 0 9.1876 0ZM7.27968 12.2278L5.03033 9.9662C4.64712 9.581 4.64704 8.95284 5.03033 8.56772C5.4137 8.18267 6.04176 8.18508 6.42234 8.56772L8.00812 10.162L11.953 6.19902C12.3364 5.81389 12.9617 5.81389 13.345 6.19902C13.7284 6.58407 13.7278 7.21284 13.345 7.59743L8.703 12.2608C8.32018 12.6454 7.69428 12.6459 7.31099 12.2608C7.30022 12.25 7.28983 12.239 7.27968 12.2278Z\" fill=\"#FFF06D\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Uitbreiding naar aanvullende processen, locaties of bedrijfsonderdelen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2fd970e e-con-full e-flex e-con e-parent\" data-id=\"2fd970e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b48ad1b e-con-full e-flex e-con e-child\" data-id=\"b48ad1b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4f4baf elementor-widget elementor-widget-heading\" data-id=\"f4f4baf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Resultaten die u kunt verwachten<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84cc1c5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"84cc1c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c75fdcd br elementor-widget elementor-widget-text-editor\" data-id=\"c75fdcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Een goed ge\u00efmplementeerde ServiceNow ITSM-omgeving leidt doorgaans tot:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9259e0b elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"9259e0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Snellere incidentoplossing en minder escalaties<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Hogere adoptie van selfservice, waardoor basale verzoeken aan de servicedesk worden verminderd<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Verbeterde SLA-naleving en beter inzicht in servicekwaliteit<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Sterkere governance en verminderd risico rond changes en releases<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Een betrouwbare CMDB die impact-analyse en besluitvorming ondersteunt<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Een duidelijker begrip van ITSM-kosten, ROI en TCO, waarmee u investeringen kunt rechtvaardigen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dac74e5 br elementor-widget elementor-widget-text-editor\" data-id=\"dac74e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tUiteindelijk wordt ServiceNow ITSM niet alleen een IT-tool, maar een essenti\u00eble facilitator voor uw bredere digitale strategie en <strong><a href=\"https:\/\/www.smcconsulting.be\/nl\/it-servicebeheer\/\">IT Service Management<\/a><\/strong>-roadmap.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43c83eb e-con-full e-flex e-con e-child\" data-id=\"43c83eb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fed030 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"5fed030\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1842\" height=\"1406\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-young-businesswoman-checking-her-tablet-with-copy-space-1.jpg\" class=\"attachment-full size-full wp-image-54829\" alt=\"Banner ter promotie van AI-mogelijkheden in ServiceNow voor enterprise ITSM\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-young-businesswoman-checking-her-tablet-with-copy-space-1.jpg 1842w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-young-businesswoman-checking-her-tablet-with-copy-space-1-300x229.jpg 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-young-businesswoman-checking-her-tablet-with-copy-space-1-1024x782.jpg 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-young-businesswoman-checking-her-tablet-with-copy-space-1-768x586.jpg 768w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-young-businesswoman-checking-her-tablet-with-copy-space-1-1536x1172.jpg 1536w\" sizes=\"auto, (max-width: 1842px) 100vw, 1842px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ab4fb5 e-con-full e-flex e-con e-parent\" data-id=\"6ab4fb5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6b62010 e-con-full e-flex e-con e-child\" data-id=\"6b62010\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f50779 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"1f50779\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1998\" height=\"1616\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-blur-image-background-corridor-hospital-clinic-image.jpg\" class=\"attachment-full size-full wp-image-54826\" alt=\"Onscherpe gang, symboliserend ServiceNow ITSM in een zorgomgeving\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-blur-image-background-corridor-hospital-clinic-image.jpg 1998w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-blur-image-background-corridor-hospital-clinic-image-300x243.jpg 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-blur-image-background-corridor-hospital-clinic-image-1024x828.jpg 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-blur-image-background-corridor-hospital-clinic-image-768x621.jpg 768w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-blur-image-background-corridor-hospital-clinic-image-1536x1242.jpg 1536w\" sizes=\"auto, (max-width: 1998px) 100vw, 1998px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d9d079f e-con-full e-flex e-con e-child\" data-id=\"d9d079f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd3f581 elementor-widget elementor-widget-heading\" data-id=\"bd3f581\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voor wie is deze dienst bedoeld?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c25e334 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c25e334\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd77c50 br elementor-widget elementor-widget-text-editor\" data-id=\"fd77c50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOnze ServiceNow ITSM Consulting &amp; Implementatiediensten zijn ideaal als u:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-509e18d elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"509e18d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Uw eerste ServiceNow ITSM-implementatie plant en het vanaf dag \u00e9\u00e9n goed wilt doen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Al ServiceNow ITSM gebruikt maar vindt dat u niet de volledige waarde uit het platform haalt<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Van een verouderd of complex ITSM-systeem naar ServiceNow moet migreren<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Een langetermijnpartner zoekt voor ondersteuning bij integraties, automatisering en continue verbeteringen<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Actief bent in Belgi\u00eb, Frankrijk of Luxemburg en een lokale, gespecialiseerde ITSM-partner zoekt voor uw ServiceNow-traject<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdf2662 br elementor-widget elementor-widget-text-editor\" data-id=\"bdf2662\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vergelijkt u nog verschillende ITSM-tools?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba01d87 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"ba01d87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Bekijk onze <a href=\"https:\/\/www.smcconsulting.be\/nl\/halo-itsm-vs-servicenow-welke-tool-kiezen-voor-uw-servicemanagement\/\"><u>HaloITSM vs ServiceNow<\/u><\/a> vergelijking.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Ontdek de <a href=\"https:\/\/www.smcconsulting.be\/nl\/halo-itsm-vs-servicenow-functies-volledige-vergelijking-voor-mkb\/\" target=\"_blank\">HaloITSM vs ServiceNow functies<\/a> voor MKB- en middelgrote teams.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-85632a7 e-flex e-con-boxed e-con e-parent\" data-id=\"85632a7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f731bc1 e-con-full e-flex e-con e-child\" data-id=\"f731bc1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-12dfbcc e-con-full e-flex e-con e-child\" data-id=\"12dfbcc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f09559 elementor-widget elementor-widget-heading\" data-id=\"2f09559\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Waarom samenwerken met SMC Consulting voor ServiceNow ITSM?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-315d441 elementor-widget elementor-widget-text-editor\" data-id=\"315d441\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Als u ServiceNow ITSM overweegt of het al heeft ge\u00efmplementeerd maar vindt dat het meer voor uw organisatie zou kunnen doen &#8211; SMC Consulting kan u helpen de juiste volgende stappen te bepalen. Als u nog bezig bent met het vormgeven van uw algemene ITSM-aanpak, kunt u ook ons <strong><a href=\"https:\/\/www.smcconsulting.be\/nl\/it-servicebeheer\/\"><u>IT Service Management<\/u><\/a><\/strong> (ITSM) overzicht bekijken. <\/p><p><a href=\"https:\/\/www.smcconsulting.be\/nl\/neem-contact-met-ons-op\/\"><strong>Spreek met een ServiceNow expert<\/strong><\/a> \u2013 plan een gesprek van 30 minuten om uw context, uitdagingen en doelstellingen te bespreken.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b8a5ad e-con-full e-flex e-con e-child\" data-id=\"0b8a5ad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f4af44 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"1f4af44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"930\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-Unlock-the-power-of-AI-for-your-Enterprise1.jpg\" class=\"attachment-full size-full wp-image-54828\" alt=\"Zakenvrouw die een tablet gebruikt, ter illustratie van mobiele ServiceNow ITSM-oplossingen\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-Unlock-the-power-of-AI-for-your-Enterprise1.jpg 1200w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-Unlock-the-power-of-AI-for-your-Enterprise1-300x233.jpg 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-Unlock-the-power-of-AI-for-your-Enterprise1-1024x794.jpg 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-Unlock-the-power-of-AI-for-your-Enterprise1-768x595.jpg 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fca249 e-flex e-con-boxed e-con e-parent\" data-id=\"7fca249\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6d140e elementor-widget elementor-widget-heading\" data-id=\"d6d140e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Onze <b>blog<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d7bc98 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1d7bc98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab461bb e-con-full e-flex e-con e-child\" data-id=\"ab461bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5260828 e-con-full e-flex e-con e-child\" data-id=\"5260828\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-889c917 preserve-img-ratio-cover elementor-widget elementor-widget-the7_elements\" data-id=\"889c917\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"the7_elements.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"portfolio-shortcode the7-elementor-widget the7_elements-889c917 mode-masonry classic-layout-list description-under-image meta-info-off content-bg-on resize-by-browser-width loading-effect-none jquery-filter\" data-padding=\"0\" data-mobile-columns-num=\"1\" data-tablet-columns-num=\"2\" data-desktop-columns-num=\"1\" data-wide-desktop-columns-num=\"1\" data-post-limit=\"-1\" data-pagination-mode=\"none\" data-scroll-offset=\"\" aria-live=\"assertive\"><div class=\"iso-container dt-isotope custom-iso-columns\"><div class=\"visible wf-cell iso-item\" data-post-id=\"85215\" data-date=\"2026-04-28T10:49:06+02:00\" data-name=\"ServiceNow-implementatierisico&#039;s voor middelgrote organisaties: hoe een ervaren ITSM-partner het traject risicovrij maakt\"><article class=\"post visible post-85215 type-post status-publish format-standard has-post-thumbnail hentry category-itsm category-wijzigingsbeheer tag-assetbeheer tag-digitale-transformatie tag-incidentbeheer tag-itil-v4 tag-itsm tag-wijzigingsbeheer category-191 category-193 description-off\" data-name=\"ServiceNow-implementatierisico&#8217;s voor middelgrote organisaties: hoe een ervaren ITSM-partner het traject risicovrij maakt\" data-date=\"2026-04-28T10:49:06+02:00\">\n\n\t<div class=\"post-thumbnail-wrap\">\n\t\t<div class=\"post-thumbnail\">\n\n\t\t\t<a class=\"post-thumbnail-rollover layzr-bg img-css-resize-wrapper\" aria-label=\"Post image\" href=\"https:\/\/www.smcconsulting.be\/nl\/servicenow-implementatierisicos-voor-middelgrote-organisaties-hoe-een-ervaren-itsm-partner-het-traject-ontzorgt\/\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%201024%201024&#039;%2F%3E\" class=\"attachment-full size-full preload-me aspect lazy lazy-load\" alt=\"IT-team bespreekt een roadmap om de ServiceNow-implementatierisico&#039;s te verminderen waarmee middelgrote organisaties in Belgi\u00eb en Frankrijk worden geconfronteerd\" sizes=\"(max-width: 1024px) 100vw, 1024px\" style=\"--ratio: 1024 \/ 1024;\" data-src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/04\/image-3.png\" loading=\"eager\" data-srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/04\/image-3.png 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/04\/image-3-300x300.png 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/04\/image-3-150x150.png 150w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/04\/image-3-768x768.png 768w\" \/><\/a>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"ele-entry-title\"><a href=\"https:\/\/www.smcconsulting.be\/nl\/servicenow-implementatierisicos-voor-middelgrote-organisaties-hoe-een-ervaren-itsm-partner-het-traject-ontzorgt\/\" rel=\"bookmark\" title=\"ServiceNow-implementatierisico&#8217;s voor middelgrote organisaties: hoe een ervaren ITSM-partner het traject risicovrij maakt\">ServiceNow-implementatierisico&#8217;s voor middelgrote organisaties: hoe een ervaren ITSM-partner het traject risicovrij maakt<\/a><\/h3><div class=\"entry-excerpt\"><p>Ontdek de belangrijkste risico&#8217;s bij ServiceNow-implementaties waar middelgrote organisaties mee&hellip;<\/p>\n<\/div><a href=\"https:\/\/www.smcconsulting.be\/nl\/servicenow-implementatierisicos-voor-middelgrote-organisaties-hoe-een-ervaren-itsm-partner-het-traject-ontzorgt\/\" target=\"\" aria-label=\"Read more about ServiceNow-implementatierisico&#8217;s voor middelgrote organisaties: hoe een ervaren ITSM-partner het traject risicovrij maakt\" class=\"box-button elementor-button elementor-size-xl\">Lees meer<\/a>\n<\/div><\/article><\/div><\/div><!-- iso-container|iso-grid --><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8506afa e-con-full e-flex e-con e-child\" data-id=\"8506afa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24c1b7c preserve-img-ratio-cover elementor-widget elementor-widget-the7_elements\" data-id=\"24c1b7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"the7_elements.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"portfolio-shortcode the7-elementor-widget the7_elements-24c1b7c mode-masonry classic-layout-list description-under-image meta-info-off content-bg-on resize-by-browser-width loading-effect-none jquery-filter\" data-padding=\"30px\" data-mobile-columns-num=\"1\" data-tablet-columns-num=\"2\" data-desktop-columns-num=\"2\" data-wide-desktop-columns-num=\"2\" data-post-limit=\"-1\" data-pagination-mode=\"none\" data-scroll-offset=\"\" aria-live=\"assertive\"><div class=\"iso-container dt-isotope custom-iso-columns\"><div class=\"visible wf-cell iso-item\" data-post-id=\"84988\" data-date=\"2026-04-08T14:21:41+02:00\" data-name=\"FinOps ITSM-integratie: Cloudkostenwaarschuwingen omzetten in beheerde tickets\"><article class=\"post visible post-84988 type-post status-publish format-standard has-post-thumbnail hentry category-assetbeheer category-haloitsm category-incidentbeheer category-itsm category-probleembeheer category-wijzigingsbeheer tag-assetbeheer tag-contractbeheer tag-digitale-transformatie tag-halo-itsm tag-incidentbeheer tag-itil-v4 tag-itom tag-itsm tag-probleembeheer tag-wijzigingsbeheer category-194 category-196 category-192 category-191 category-195 category-193 description-off\" data-name=\"FinOps ITSM-integratie: Cloudkostenwaarschuwingen omzetten in beheerde tickets\" data-date=\"2026-04-08T14:21:41+02:00\">\n\n\t<div class=\"post-thumbnail-wrap\">\n\t\t<div class=\"post-thumbnail\">\n\n\t\t\t<a class=\"post-thumbnail-rollover layzr-bg img-css-resize-wrapper\" aria-label=\"Post image\" href=\"https:\/\/www.smcconsulting.be\/nl\/finops-itsm-integratie-cloudkostenwaarschuwingen-omzetten-in-beheerde-tickets\/\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%201024%201024&#039;%2F%3E\" class=\"attachment-full size-full preload-me aspect lazy lazy-load\" alt=\"Diagram dat de FinOps ITSM-integratie toont die cloudkostengegevens verbindt met ServiceNow-workflows en automatisering\" sizes=\"(max-width: 767px) 1024px, 1024px\" style=\"--ratio: 1024 \/ 1024;\" data-src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/04\/image.webp\" loading=\"eager\" data-srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/04\/image.webp 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/04\/image-300x300.webp 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/04\/image-150x150.webp 150w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/04\/image-768x768.webp 768w\" \/><\/a>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"ele-entry-title\"><a href=\"https:\/\/www.smcconsulting.be\/nl\/finops-itsm-integratie-cloudkostenwaarschuwingen-omzetten-in-beheerde-tickets\/\" rel=\"bookmark\" title=\"FinOps ITSM-integratie: Cloudkostenwaarschuwingen omzetten in beheerde tickets\">FinOps ITSM-integratie: Cloudkostenwaarschuwingen omzetten in beheerde tickets<\/a><\/h3><div class=\"entry-excerpt\"><p>Ontdek hoe FinOps ITSM-integratie cloudkostenbeheersing inbedt in ServiceNow, waardoor afwijkingen,&hellip;<\/p>\n<\/div><a href=\"https:\/\/www.smcconsulting.be\/nl\/finops-itsm-integratie-cloudkostenwaarschuwingen-omzetten-in-beheerde-tickets\/\" target=\"\" aria-label=\"Read more about FinOps ITSM-integratie: Cloudkostenwaarschuwingen omzetten in beheerde tickets\" class=\"box-button elementor-button elementor-size-xl\">Lees meer<\/a>\n<\/div><\/article><\/div><div class=\"visible wf-cell iso-item\" data-post-id=\"74348\" data-date=\"2026-03-06T14:24:05+01:00\" data-name=\"NIS2-gereed CMDB: het minimale asset-datamodel voor cyberweerbaarheid (EU)\"><article class=\"post visible post-74348 type-post status-publish format-standard has-post-thumbnail hentry category-assetbeheer category-haloitsm category-incidentbeheer category-itsm category-probleembeheer category-wijzigingsbeheer tag-assetbeheer tag-halo-itsm tag-incidentbeheer tag-itil-v4 tag-itsm category-194 category-196 category-192 category-191 category-195 category-193 description-off\" data-name=\"NIS2-gereed CMDB: het minimale asset-datamodel voor cyberweerbaarheid (EU)\" data-date=\"2026-03-06T14:24:05+01:00\">\n\n\t<div class=\"post-thumbnail-wrap\">\n\t\t<div class=\"post-thumbnail\">\n\n\t\t\t<a class=\"post-thumbnail-rollover layzr-bg img-css-resize-wrapper\" aria-label=\"Post image\" href=\"https:\/\/www.smcconsulting.be\/nl\/nis2-gereed-cmdb-het-minimale-asset-datamodel-voor-cyberweerbaarheid-eu\/\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%201024%201024&#039;%2F%3E\" class=\"attachment-full size-full preload-me aspect lazy lazy-load\" alt=\"Diagram van een NIS2 CMDB-vereistenarchitectuur met weergave van diensten, assets, leveranciers en beveiligingsgegevens voor cyberweerbaarheid in de EU\" sizes=\"(max-width: 767px) 1024px, 1024px\" style=\"--ratio: 1024 \/ 1024;\" data-src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/image.webp\" loading=\"eager\" data-srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/image.webp 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/image-300x300.webp 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/image-150x150.webp 150w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/image-768x768.webp 768w\" \/><\/a>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"ele-entry-title\"><a href=\"https:\/\/www.smcconsulting.be\/nl\/nis2-gereed-cmdb-het-minimale-asset-datamodel-voor-cyberweerbaarheid-eu\/\" rel=\"bookmark\" title=\"NIS2-gereed CMDB: het minimale asset-datamodel voor cyberweerbaarheid (EU)\">NIS2-gereed CMDB: het minimale asset-datamodel voor cyberweerbaarheid (EU)<\/a><\/h3><div class=\"entry-excerpt\"><p>Begrijp hoe de NIS2 CMDB-vereisten uw CMDB transformeren in een&hellip;<\/p>\n<\/div><a href=\"https:\/\/www.smcconsulting.be\/nl\/nis2-gereed-cmdb-het-minimale-asset-datamodel-voor-cyberweerbaarheid-eu\/\" target=\"\" aria-label=\"Read more about NIS2-gereed CMDB: het minimale asset-datamodel voor cyberweerbaarheid (EU)\" class=\"box-button elementor-button elementor-size-xl\">Lees meer<\/a>\n<\/div><\/article><\/div><\/div><!-- iso-container|iso-grid --><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3dbe875 e-con-full e-flex e-con e-parent\" data-id=\"3dbe875\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5409a0d e-con-full e-flex e-con e-child\" data-id=\"5409a0d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9bd0e50 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"9bd0e50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1726\" height=\"2100\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-FAQs-About-AI-Powered-Knowledge-Management.jpg\" class=\"attachment-full size-full wp-image-54827\" alt=\"Banner voor veelgestelde vragen over AI-gestuurde kennismanagement in ServiceNow\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-FAQs-About-AI-Powered-Knowledge-Management.jpg 1726w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-FAQs-About-AI-Powered-Knowledge-Management-247x300.jpg 247w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-FAQs-About-AI-Powered-Knowledge-Management-842x1024.jpg 842w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-FAQs-About-AI-Powered-Knowledge-Management-768x934.jpg 768w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-FAQs-About-AI-Powered-Knowledge-Management-1262x1536.jpg 1262w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Servicenow-FAQs-About-AI-Powered-Knowledge-Management-1683x2048.jpg 1683w\" sizes=\"auto, (max-width: 1726px) 100vw, 1726px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e00d851 e-con-full e-flex e-con e-child\" data-id=\"e00d851\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26a52bf elementor-widget elementor-widget-heading\" data-id=\"26a52bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Veelgestelde vragen:<\/b> ServiceNow ITSM Consulting &amp; Implementatie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-766ec56 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"766ec56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48a5ea3 elementor-widget elementor-widget-accordion\" data-id=\"48a5ea3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7611\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7611\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-long-arrow-alt-down\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M168 345.941V44c0-6.627-5.373-12-12-12h-56c-6.627 0-12 5.373-12 12v301.941H41.941c-21.382 0-32.09 25.851-16.971 40.971l86.059 86.059c9.373 9.373 24.569 9.373 33.941 0l86.059-86.059c15.119-15.119 4.411-40.971-16.971-40.971H168z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-long-arrow-alt-up\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M88 166.059V468c0 6.627 5.373 12 12 12h56c6.627 0 12-5.373 12-12V166.059h46.059c21.382 0 32.09-25.851 16.971-40.971l-86.059-86.059c-9.373-9.373-24.569-9.373-33.941 0l-86.059 86.059c-15.119 15.119-4.411 40.971 16.971 40.971H88z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">  Wat is ServiceNow ITSM?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7611\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7611\"><p>ServiceNow ITSM is een suite van applicaties die de end-to-end levering van IT-diensten beheert, waaronder Incident-, Problem-, Change-, Request-, Knowledge Management en CMDB op \u00e9\u00e9n cloudplatform. Het helpt IT-teams processen te standaardiseren, servicekwaliteit te verbeteren en inzicht te krijgen in prestaties, allemaal afgestemd op <a href=\"https:\/\/www.peoplecert.org\/Frameworks-Professionals\/ITIL-framework\"><u>ITIL\u00ae 4<\/u><\/a> best practices. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7612\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7612\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-long-arrow-alt-down\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M168 345.941V44c0-6.627-5.373-12-12-12h-56c-6.627 0-12 5.373-12 12v301.941H41.941c-21.382 0-32.09 25.851-16.971 40.971l86.059 86.059c9.373 9.373 24.569 9.373 33.941 0l86.059-86.059c15.119-15.119 4.411-40.971-16.971-40.971H168z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-long-arrow-alt-up\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M88 166.059V468c0 6.627 5.373 12 12 12h56c6.627 0 12-5.373 12-12V166.059h46.059c21.382 0 32.09-25.851 16.971-40.971l-86.059-86.059c-9.373-9.373-24.569-9.373-33.941 0l-86.059 86.059c-15.119 15.119-4.411 40.971 16.971 40.971H88z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Wat doet een ServiceNow ITSM consulting partner zoals SMC Consulting?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7612\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7612\"><p>Een ServiceNow ITSM consulting partner helpt u bij het plannen, ontwerpen, implementeren en verbeteren van uw ServiceNow platform. Bij SMC Consulting: <\/p>\n<ul>\n<li>Beoordelen wij uw huidige ITSM-volwassenheid en tools<\/li>\n<li>Ontwerpen wij ITIL-afgestemde processen en een ServiceNow blauwdruk<\/li>\n<li>Configureren en integreren wij ServiceNow ITSM met uw bestaande systemen<\/li>\n<li>Bieden wij training, change management en ondersteuning na go-live<\/li>\n<\/ul>\n<p>Dit zorgt ervoor dat het platform is afgestemd op uw organisatie en meetbare bedrijfswaarde levert.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7613\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-7613\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-long-arrow-alt-down\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M168 345.941V44c0-6.627-5.373-12-12-12h-56c-6.627 0-12 5.373-12 12v301.941H41.941c-21.382 0-32.09 25.851-16.971 40.971l86.059 86.059c9.373 9.373 24.569 9.373 33.941 0l86.059-86.059c15.119-15.119 4.411-40.971-16.971-40.971H168z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-long-arrow-alt-up\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M88 166.059V468c0 6.627 5.373 12 12 12h56c6.627 0 12-5.373 12-12V166.059h46.059c21.382 0 32.09-25.851 16.971-40.971l-86.059-86.059c-9.373-9.373-24.569-9.373-33.941 0l-86.059 86.059c-15.119 15.119-4.411 40.971 16.971 40.971H88z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hoe lang duurt een typische ServiceNow ITSM implementatie?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7613\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-7613\"><p>Dit hangt af van de scope, complexiteit en het aantal integraties. Een gerichte uitrol (incidenten, verzoeken, basis change, beperkte catalogus, eenvoudige integraties) kan binnen enkele weken waarde beginnen te leveren. Grotere projecten met CMDB, geavanceerde automatiseringen en meerdere integraties lopen doorgaans over meerdere maanden. Tijdens de beoordelingsfase defini\u00ebren wij een realistische tijdlijn gebaseerd op uw prioriteiten en interne capaciteit.   <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7614\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-7614\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-long-arrow-alt-down\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M168 345.941V44c0-6.627-5.373-12-12-12h-56c-6.627 0-12 5.373-12 12v301.941H41.941c-21.382 0-32.09 25.851-16.971 40.971l86.059 86.059c9.373 9.373 24.569 9.373 33.941 0l86.059-86.059c15.119-15.119 4.411-40.971-16.971-40.971H168z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-long-arrow-alt-up\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M88 166.059V468c0 6.627 5.373 12 12 12h56c6.627 0 12-5.373 12-12V166.059h46.059c21.382 0 32.09-25.851 16.971-40.971l-86.059-86.059c-9.373-9.373-24.569-9.373-33.941 0l-86.059 86.059c-15.119 15.119-4.411 40.971 16.971 40.971H88z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Kunt u ons helpen migreren van ons bestaande ITSM-tool naar ServiceNow?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7614\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-7614\"><p>Ja. Wij helpen organisaties regelmatig bij de overgang van legacy of complexe ITSM-tools naar moderne platforms. Voor ServiceNow ITSM:  <\/p>\n<ul>\n<li>Analyseren wij uw huidige datamodel, processen en configuratie<\/li>\n<li>Mappen wij tickets, assets, gebruikers, services en kennis naar ServiceNow<\/li>\n<li>Plannen en voeren wij datamigratie en parallelle runs uit<\/li>\n<li>Ondersteunen wij cut-over en hypercare om verstoring te minimaliseren<\/li>\n<\/ul>\n<p>Het doel is om data die ertoe doet, netjes en veilig te migreren, zonder oude problemen of slechte gewoonten mee te nemen.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7615\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-7615\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-long-arrow-alt-down\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M168 345.941V44c0-6.627-5.373-12-12-12h-56c-6.627 0-12 5.373-12 12v301.941H41.941c-21.382 0-32.09 25.851-16.971 40.971l86.059 86.059c9.373 9.373 24.569 9.373 33.941 0l86.059-86.059c15.119-15.119 4.411-40.971-16.971-40.971H168z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-long-arrow-alt-up\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M88 166.059V468c0 6.627 5.373 12 12 12h56c6.627 0 12-5.373 12-12V166.059h46.059c21.382 0 32.09-25.851 16.971-40.971l-86.059-86.059c-9.373-9.373-24.569-9.373-33.941 0l-86.059 86.059c-15.119 15.119-4.411 40.971 16.971 40.971H88z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Werkt u alleen in Belgi\u00eb, of ook in andere landen?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7615\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-7615\"><p>Wij zijn gevestigd in Belgi\u00eb, maar wij leveren ITSM-projecten voor organisaties in Belgi\u00eb, Frankrijk en Luxemburg, en ondersteunen multi-country projecten in de regio. Remote samenwerkingstools stellen ons in staat om effici\u00ebnt te werken met gedistribueerde teams terwijl wij nog steeds lokale expertise bieden wanneer nodig. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7616\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-7616\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-long-arrow-alt-down\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M168 345.941V44c0-6.627-5.373-12-12-12h-56c-6.627 0-12 5.373-12 12v301.941H41.941c-21.382 0-32.09 25.851-16.971 40.971l86.059 86.059c9.373 9.373 24.569 9.373 33.941 0l86.059-86.059c15.119-15.119 4.411-40.971-16.971-40.971H168z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-long-arrow-alt-up\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M88 166.059V468c0 6.627 5.373 12 12 12h56c6.627 0 12-5.373 12-12V166.059h46.059c21.382 0 32.09-25.851 16.971-40.971l-86.059-86.059c-9.373-9.373-24.569-9.373-33.941 0l-86.059 86.059c-15.119 15.119-4.411 40.971 16.971 40.971H88z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Kunt u ServiceNow ITSM integreren met onze bestaande tools en workflows automatiseren?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7616\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-7616\"><p>Absoluut. Integratie en automatisering staan centraal in onze aanpak. Wij verbinden ServiceNow ITSM met identity providers, monitoring tools, samenwerkingsplatforms, telefonie, CRM en andere bedrijfssystemen. Vervolgens ontwerpen wij automatiseringen (auto-toewijzing, standaard change workflows, geautomatiseerde uitvoering, notificaties) om handmatig werk te verminderen en servicelevering te versnellen.   <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7617\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-7617\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-long-arrow-alt-down\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M168 345.941V44c0-6.627-5.373-12-12-12h-56c-6.627 0-12 5.373-12 12v301.941H41.941c-21.382 0-32.09 25.851-16.971 40.971l86.059 86.059c9.373 9.373 24.569 9.373 33.941 0l86.059-86.059c15.119-15.119 4.411-40.971-16.971-40.971H168z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-long-arrow-alt-up\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M88 166.059V468c0 6.627 5.373 12 12 12h56c6.627 0 12-5.373 12-12V166.059h46.059c21.382 0 32.09-25.851 16.971-40.971l-86.059-86.059c-9.373-9.373-24.569-9.373-33.941 0l-86.059 86.059c-15.119 15.119-4.411 40.971 16.971 40.971H88z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Biedt u een ServiceNow ITSM health check aan?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7617\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-7617\"><p>Ja. Onze ServiceNow ITSM health check is een korte opdracht waarbij wij uw configuratie, processen, KPI&#8217;s en gebruikersfeedback beoordelen. U ontvangt een beknopt rapport met bevindingen, quick wins en middellangetermijnaanbevelingen om prestaties, adoptie en ROI te verbeteren.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Wat is ServiceNow ITSM?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>ServiceNow ITSM is een suite van applicaties die de end-to-end levering van IT-diensten beheert, waaronder Incident-, Problem-, Change-, Request-, Knowledge Management en CMDB op \\u00e9\\u00e9n cloudplatform. 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.elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item{margin-inline:calc(15px\/2);}.elementor-54402 .elementor-element.elementor-element-508f1e0 .elementor-icon-list-items.elementor-inline-items{margin-inline:calc(-15px\/2);}.elementor-54402 .elementor-element.elementor-element-508f1e0 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{inset-inline-end:calc(-15px\/2);}.elementor-54402 .elementor-element.elementor-element-508f1e0 .elementor-icon-list-icon i{transition:color 0.3s;}.elementor-54402 .elementor-element.elementor-element-508f1e0 .elementor-icon-list-icon svg{transition:fill 0.3s;}.elementor-54402 .elementor-element.elementor-element-508f1e0{--e-icon-list-icon-size:30px;--e-icon-list-icon-align:left;--e-icon-list-icon-margin:0 calc(var(--e-icon-list-icon-size, 1em) * 0.25) 0 0;--icon-vertical-align:flex-start;--icon-vertical-offset:4px;}.elementor-54402 .elementor-element.elementor-element-508f1e0 .elementor-icon-list-icon{padding-inline-end:5px;}.elementor-54402 .elementor-element.elementor-element-508f1e0 .elementor-icon-list-item > .elementor-icon-list-text, .elementor-54402 .elementor-element.elementor-element-508f1e0 .elementor-icon-list-item > a{font-family:\"Outfit\", Sans-serif;font-size:18px;font-weight:400;line-height:1.6em;}.elementor-54402 .elementor-element.elementor-element-508f1e0 .elementor-icon-list-text{color:#263238;transition:color 0.3s;}.elementor-54402 .elementor-element.elementor-element-508f1e0 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:15px 20px 15px 15px;background-color:#FFFFFF;border-radius:15px 15px 15px 15px;}.elementor-54402 .elementor-element.elementor-element-40dbb5c .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:last-child){padding-block-end:calc(15px\/2);}.elementor-54402 .elementor-element.elementor-element-40dbb5c .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:first-child){margin-block-start:calc(15px\/2);}.elementor-54402 .elementor-element.elementor-element-40dbb5c .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item{margin-inline:calc(15px\/2);}.elementor-54402 .elementor-element.elementor-element-40dbb5c .elementor-icon-list-items.elementor-inline-items{margin-inline:calc(-15px\/2);}.elementor-54402 .elementor-element.elementor-element-40dbb5c .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{inset-inline-end:calc(-15px\/2);}.elementor-54402 .elementor-element.elementor-element-40dbb5c .elementor-icon-list-icon i{transition:color 0.3s;}.elementor-54402 .elementor-element.elementor-element-40dbb5c .elementor-icon-list-icon svg{transition:fill 0.3s;}.elementor-54402 .elementor-element.elementor-element-40dbb5c{--e-icon-list-icon-size:30px;--e-icon-list-icon-align:left;--e-icon-list-icon-margin:0 calc(var(--e-icon-list-icon-size, 1em) * 0.25) 0 0;--icon-vertical-align:flex-start;--icon-vertical-offset:4px;}.elementor-54402 .elementor-element.elementor-element-40dbb5c .elementor-icon-list-icon{padding-inline-end:5px;}.elementor-54402 .elementor-element.elementor-element-40dbb5c .elementor-icon-list-item > .elementor-icon-list-text, .elementor-54402 .elementor-element.elementor-element-40dbb5c .elementor-icon-list-item > a{font-family:\"Outfit\", Sans-serif;font-size:18px;font-weight:400;line-height:1.6em;}.elementor-54402 .elementor-element.elementor-element-40dbb5c .elementor-icon-list-text{color:#263238;transition:color 0.3s;}.elementor-54402 .elementor-element.elementor-element-40dbb5c > .elementor-widget-container{margin:0px 0px 0px 0px;padding:15px 20px 15px 15px;background-color:#FFFFFF;border-radius:15px 15px 15px 15px;}.elementor-54402 .elementor-element.elementor-element-b99a443{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:70px;--padding-left:0px;--padding-right:0px;}.elementor-54402 .elementor-element.elementor-element-b99a443:not(.elementor-motion-effects-element-type-background), .elementor-54402 .elementor-element.elementor-element-b99a443 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#E2F4FA;}.elementor-54402 .elementor-element.elementor-element-d4ebb4d{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--gap:10px 10px;--row-gap:10px;--column-gap:10px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-54402 .elementor-element.elementor-element-48d51ca{--display:flex;--width:45%;--gap:10px 10px;--row-gap:10px;--column-gap:10px;--border-radius:20px 20px 20px 20px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-54402 .elementor-element.elementor-element-48d51ca:not(.elementor-motion-effects-element-type-background), .elementor-54402 .elementor-element.elementor-element-48d51ca > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/person-working-html-computer.jpg\");background-position:center center;background-repeat:no-repeat;background-size:cover;}.elementor-54402 .elementor-element.elementor-element-48d51ca.e-con{--flex-grow:0;--flex-shrink:0;}.elementor-54402 .elementor-element.elementor-element-081e878 img, .elementor-54402 .elementor-element.elementor-element-081e878 svg{border-radius:20px 20px 20px 20px;}.elementor-54402 .elementor-element.elementor-element-4f4e613{--display:flex;--gap:10px 10px;--row-gap:10px;--column-gap:10px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:30px;--padding-right:0px;}.elementor-54402 .elementor-element.elementor-element-744cd5d .elementor-heading-title{font-family:\"Outfit\", Sans-serif;font-size:42px;font-weight:700;line-height:1.3em;color:#1D2026;}.elementor-54402 .elementor-element.elementor-element-744cd5d > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-widget-divider{--divider-color:var( --e-global-color-secondary );}.elementor-widget-divider .elementor-divider__text{color:var( --e-global-color-secondary );font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-size:var( --e-global-typography-secondary-font-size );font-weight:var( --e-global-typography-secondary-font-weight );}.elementor-widget-divider.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-secondary );}.elementor-widget-divider.elementor-view-framed .elementor-icon, .elementor-widget-divider.elementor-view-default .elementor-icon{color:var( --e-global-color-secondary );border-color:var( --e-global-color-secondary );}.elementor-widget-divider.elementor-view-framed .elementor-icon, .elementor-widget-divider.elementor-view-default .elementor-icon svg{fill:var( --e-global-color-secondary );}.elementor-54402 .elementor-element.elementor-element-682dea8{--divider-border-style:solid;--divider-color:var( --e-global-color-secondary );--divider-border-width:4px;}.elementor-54402 .elementor-element.elementor-element-682dea8 .elementor-divider-separator{width:72px;margin:0 auto;margin-left:0;}.elementor-54402 .elementor-element.elementor-element-682dea8 .elementor-divider{text-align:left;padding-block-start:0px;padding-block-end:0px;}.elementor-54402 .elementor-element.elementor-element-682dea8 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:10px 0px 10px 0px;}.elementor-54402 .elementor-element.elementor-element-15ec7ce{font-family:\"Outfit\", Sans-serif;font-size:20px;font-weight:400;line-height:1.6em;color:#263238;--textColor:#263238;}.elementor-54402 .elementor-element.elementor-element-15ec7ce a{color:#192BC2;}.elementor-54402 .elementor-element.elementor-element-15ec7ce a:hover, .elementor-54402 .elementor-element.elementor-element-15ec7ce a:focus{color:var( --e-global-color-c3226ac );}.elementor-54402 .elementor-element.elementor-element-15ec7ce > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-54402 .elementor-element.elementor-element-8dac559 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:last-child){padding-block-end:calc(10px\/2);}.elementor-54402 .elementor-element.elementor-element-8dac559 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:first-child){margin-block-start:calc(10px\/2);}.elementor-54402 .elementor-element.elementor-element-8dac559 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item{margin-inline:calc(10px\/2);}.elementor-54402 .elementor-element.elementor-element-8dac559 .elementor-icon-list-items.elementor-inline-items{margin-inline:calc(-10px\/2);}.elementor-54402 .elementor-element.elementor-element-8dac559 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:after{inset-inline-end:calc(-10px\/2);}.elementor-54402 .elementor-element.elementor-element-8dac559 .elementor-icon-list-icon i{transition:color 0.3s;}.elementor-54402 .elementor-element.elementor-element-8dac559 .elementor-icon-list-icon svg{transition:fill 0.3s;}.elementor-54402 .elementor-element.elementor-element-8dac559{--e-icon-list-icon-size:22px;--e-icon-list-icon-align:left;--e-icon-list-icon-margin:0 calc(var(--e-icon-list-icon-size, 1em) * 0.25) 0 0;--icon-vertical-align:flex-start;--icon-vertical-offset:7px;}.elementor-54402 .elementor-element.elementor-element-8dac559 .elementor-icon-list-icon{padding-inline-end:0px;}.elementor-54402 .elementor-element.elementor-element-8dac559 .elementor-icon-list-item > .elementor-icon-list-text, .elementor-54402 .elementor-element.elementor-element-8dac559 .elementor-icon-list-item > a{font-family:\"Outfit\", Sans-serif;font-size:20px;font-weight:500;line-height:1.6em;}.elementor-54402 .elementor-element.elementor-element-8dac559 .elementor-icon-list-text{color:#263238;transition:color 0.3s;}.elementor-54402 .elementor-element.elementor-element-8dac559 > .elementor-widget-container{margin:0px 0px 10px 0px;padding:0px 0px 0px 0px;}.elementor-54402 .elementor-element.elementor-element-4f593e9{--display:flex;--gap:10px 10px;--row-gap:10px;--column-gap:10px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-54402 .elementor-element.elementor-element-0762ef8{text-align:center;font-family:\"Outfit\", Sans-serif;font-size:20px;font-weight:400;line-height:1.6em;color:#263238;--textColor:#263238;}.elementor-54402 .elementor-element.elementor-element-0762ef8 a{color:#192BC2;}.elementor-54402 .elementor-element.elementor-element-0762ef8 a:hover, .elementor-54402 .elementor-element.elementor-element-0762ef8 a:focus{color:var( --e-global-color-c3226ac );}.elementor-54402 .elementor-element.elementor-element-0762ef8 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:20px 30px 10px 0px;}.elementor-54402 .elementor-element.elementor-element-9aa10d4{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:60px;--padding-bottom:80px;--padding-left:0px;--padding-right:0px;}.elementor-54402 .elementor-element.elementor-element-3511df7{text-align:center;}.elementor-54402 .elementor-element.elementor-element-3511df7 .elementor-heading-title{font-family:\"Outfit\", Sans-serif;font-size:24px;font-weight:500;text-transform:uppercase;line-height:1.3em;color:#002525;}.elementor-54402 .elementor-element.elementor-element-3511df7 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-54402 .elementor-element.elementor-element-7b40144{--e-image-carousel-slides-to-show:5;}.elementor-54402 .elementor-element.elementor-element-7b40144 .swiper-wrapper{display:flex;align-items:center;}.elementor-54402 .elementor-element.elementor-element-2595944{--e-image-carousel-slides-to-show:5;}.elementor-54402 .elementor-element.elementor-element-2595944 .swiper-wrapper{display:flex;align-items:center;}.elementor-54402 .elementor-element.elementor-element-300457e{--display:flex;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:80px;--padding-bottom:80px;--padding-left:0px;--padding-right:0px;}.elementor-54402 .elementor-element.elementor-element-300457e:not(.elementor-motion-effects-element-type-background), .elementor-54402 .elementor-element.elementor-element-300457e > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#0D0D3C;}.elementor-54402 .elementor-element.elementor-element-a4cd779{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--gap:10px 10px;--row-gap:10px;--column-gap:10px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-54402 .elementor-element.elementor-element-0493e60{--display:flex;--width:52%;--gap:10px 10px;--row-gap:10px;--column-gap:10px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:30px;}.elementor-54402 .elementor-element.elementor-element-0493e60.e-con{--flex-grow:0;--flex-shrink:0;}.elementor-54402 .elementor-element.elementor-element-311f681 .elementor-heading-title{font-family:\"Outfit\", Sans-serif;font-size:42px;font-weight:700;line-height:1.2em;color:#FFFFFF;}.elementor-54402 .elementor-element.elementor-element-311f681 > .elementor-widget-container{margin:0px 0px 5px 0px;}.elementor-54402 .elementor-element.elementor-element-e0a68e8{font-family:\"Outfit\", Sans-serif;font-size:20px;font-weight:400;line-height:1.6em;color:#FFFFFF;--textColor:#FFFFFF;}.elementor-54402 .elementor-element.elementor-element-e0a68e8 a{color:#192BC2;}.elementor-54402 .elementor-element.elementor-element-e0a68e8 a:hover, .elementor-54402 .elementor-element.elementor-element-e0a68e8 a:focus{color:var( --e-global-color-c3226ac );}.elementor-54402 .elementor-element.elementor-element-e0a68e8 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-widget-image-box .elementor-image-box-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-size:var( --e-global-typography-primary-font-size );font-weight:var( --e-global-typography-primary-font-weight );color:var( --e-global-color-primary );}.elementor-widget-image-box:has(:hover) .elementor-image-box-title,\n\t\t\t\t\t .elementor-widget-image-box:has(:focus) .elementor-image-box-title{color:var( --e-global-color-primary );}.elementor-widget-image-box .elementor-image-box-description{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-54402 .elementor-element.elementor-element-71cb54b.elementor-position-right .elementor-image-box-img{margin-left:15px;}.elementor-54402 .elementor-element.elementor-element-71cb54b.elementor-position-left .elementor-image-box-img{margin-right:15px;}.elementor-54402 .elementor-element.elementor-element-71cb54b.elementor-position-top .elementor-image-box-img{margin-bottom:15px;}.elementor-54402 .elementor-element.elementor-element-71cb54b .elementor-image-box-wrapper .elementor-image-box-img{width:110px;}.elementor-54402 .elementor-element.elementor-element-71cb54b .elementor-image-box-img img{border-radius:100px;transition-duration:0.3s;}.elementor-54402 .elementor-element.elementor-element-71cb54b .elementor-image-box-title{font-family:\"Outfit\", Sans-serif;font-size:28px;font-weight:700;line-height:1.2em;color:#FFFFFF;}.elementor-54402 .elementor-element.elementor-element-71cb54b:has(:hover) .elementor-image-box-title,\n\t\t\t\t\t .elementor-54402 .elementor-element.elementor-element-71cb54b:has(:focus) .elementor-image-box-title{color:#FFFFFF;}.elementor-54402 .elementor-element.elementor-element-71cb54b .elementor-image-box-description{font-family:\"Outfit\", Sans-serif;font-size:18px;font-weight:400;line-height:1.5em;color:#FFFFFF;}.elementor-54402 .elementor-element.elementor-element-71cb54b > .elementor-widget-container{margin:20px 0px 10px 0px;padding:0px 0px 0px 0px;}.elementor-54402 .elementor-element.elementor-element-d2f7a14.elementor-position-right .elementor-image-box-img{margin-left:15px;}.elementor-54402 .elementor-element.elementor-element-d2f7a14.elementor-position-left .elementor-image-box-img{margin-right:15px;}.elementor-54402 .elementor-element.elementor-element-d2f7a14.elementor-position-top .elementor-image-box-img{margin-bottom:15px;}.elementor-54402 .elementor-element.elementor-element-d2f7a14 .elementor-image-box-wrapper .elementor-image-box-img{width:110px;}.elementor-54402 .elementor-element.elementor-element-d2f7a14 .elementor-image-box-img img{border-radius:100px;transition-duration:0.3s;}.elementor-54402 .elementor-element.elementor-element-d2f7a14 .elementor-image-box-title{font-family:\"Outfit\", Sans-serif;font-size:28px;font-weight:700;line-height:1.2em;color:#FFFFFF;}.elementor-54402 .elementor-element.elementor-element-d2f7a14:has(:hover) .elementor-image-box-title,\n\t\t\t\t\t .elementor-54402 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.elementor-element.elementor-element-6c3db4e .elementor-image-box-img img{border-radius:100px;transition-duration:0.3s;}.elementor-54402 .elementor-element.elementor-element-6c3db4e .elementor-image-box-title{font-family:\"Outfit\", Sans-serif;font-size:28px;font-weight:700;line-height:1.2em;color:#FFFFFF;}.elementor-54402 .elementor-element.elementor-element-6c3db4e:has(:hover) .elementor-image-box-title,\n\t\t\t\t\t .elementor-54402 .elementor-element.elementor-element-6c3db4e:has(:focus) .elementor-image-box-title{color:#FFFFFF;}.elementor-54402 .elementor-element.elementor-element-6c3db4e .elementor-image-box-description{font-family:\"Outfit\", Sans-serif;font-size:18px;font-weight:400;line-height:1.5em;color:#FFFFFF;}.elementor-54402 .elementor-element.elementor-element-6c3db4e > .elementor-widget-container{margin:20px 0px 10px 0px;padding:0px 0px 0px 0px;}.elementor-54402 .elementor-element.elementor-element-040076b.elementor-position-right .elementor-image-box-img{margin-left:15px;}.elementor-54402 .elementor-element.elementor-element-040076b.elementor-position-left .elementor-image-box-img{margin-right:15px;}.elementor-54402 .elementor-element.elementor-element-040076b.elementor-position-top .elementor-image-box-img{margin-bottom:15px;}.elementor-54402 .elementor-element.elementor-element-040076b .elementor-image-box-wrapper .elementor-image-box-img{width:110px;}.elementor-54402 .elementor-element.elementor-element-040076b .elementor-image-box-img img{border-radius:100px;transition-duration:0.3s;}.elementor-54402 .elementor-element.elementor-element-040076b .elementor-image-box-title{font-family:\"Outfit\", Sans-serif;font-size:28px;font-weight:700;line-height:1.2em;color:#FFFFFF;}.elementor-54402 .elementor-element.elementor-element-040076b:has(:hover) .elementor-image-box-title,\n\t\t\t\t\t .elementor-54402 .elementor-element.elementor-element-040076b:has(:focus) .elementor-image-box-title{color:#FFFFFF;}.elementor-54402 .elementor-element.elementor-element-040076b .elementor-image-box-description{font-family:\"Outfit\", Sans-serif;font-size:18px;font-weight:400;line-height:1.5em;color:#FFFFFF;}.elementor-54402 .elementor-element.elementor-element-040076b > .elementor-widget-container{margin:20px 0px 10px 0px;padding:0px 0px 0px 0px;}.elementor-54402 .elementor-element.elementor-element-a8edb50{--display:flex;--width:48%;--gap:10px 10px;--row-gap:10px;--column-gap:10px;--border-radius:20px 20px 20px 20px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-54402 .elementor-element.elementor-element-a8edb50:not(.elementor-motion-effects-element-type-background), .elementor-54402 .elementor-element.elementor-element-a8edb50 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/ServiceNow-Unlock-the-power-of-AI-for-your-Enterprise.jpg\");background-position:center center;background-repeat:no-repeat;background-size:cover;}.elementor-54402 .elementor-element.elementor-element-a8edb50.e-con{--flex-grow:0;--flex-shrink:0;}.elementor-54402 .elementor-element.elementor-element-abd0bd4 img, .elementor-54402 .elementor-element.elementor-element-abd0bd4 svg{border-radius:20px 20px 20px 20px;}.elementor-54402 .elementor-element.elementor-element-88d183f{--display:flex;--gap:10px 10px;--row-gap:10px;--column-gap:10px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:20px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-54402 .elementor-element.elementor-element-c7529aa{text-align:center;font-family:\"Outfit\", 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.elementor-heading-title{font-family:\"Outfit\", Sans-serif;font-size:42px;font-weight:700;line-height:1.3em;color:#000000;}.elementor-54402 .elementor-element.elementor-element-de247c2 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-54402 .elementor-element.elementor-element-5abdd13{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--gap:30px 30px;--row-gap:30px;--column-gap:30px;border-style:solid;--border-style:solid;border-width:1px 1px 1px 1px;--border-top-width:1px;--border-right-width:1px;--border-bottom-width:1px;--border-left-width:1px;border-color:#B6B6B6;--border-color:#B6B6B6;--border-radius:20px 20px 20px 20px;--margin-top:0px;--margin-bottom:50px;--margin-left:0px;--margin-right:0px;--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-54402 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.elementor-element.elementor-element-0147d43{font-family:\"Outfit\", Sans-serif;font-size:18px;font-weight:400;line-height:1.6em;color:#263238;--textColor:#263238;}.elementor-54402 .elementor-element.elementor-element-0147d43 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 10px 0px;}.elementor-54402 .elementor-element.elementor-element-2748b02 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:last-child){padding-block-end:calc(10px\/2);}.elementor-54402 .elementor-element.elementor-element-2748b02 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:first-child){margin-block-start:calc(10px\/2);}.elementor-54402 .elementor-element.elementor-element-2748b02 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item{margin-inline:calc(10px\/2);}.elementor-54402 .elementor-element.elementor-element-2748b02 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.elementor-element.elementor-element-93865ec{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--gap:30px 30px;--row-gap:30px;--column-gap:30px;border-style:solid;--border-style:solid;border-width:1px 1px 1px 1px;--border-top-width:1px;--border-right-width:1px;--border-bottom-width:1px;--border-left-width:1px;border-color:#B6B6B6;--border-color:#B6B6B6;--border-radius:20px 20px 20px 20px;--margin-top:0px;--margin-bottom:50px;--margin-left:0px;--margin-right:0px;--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-54402 .elementor-element.elementor-element-93865ec:not(.elementor-motion-effects-element-type-background), .elementor-54402 .elementor-element.elementor-element-93865ec > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#FFFFFF;}.elementor-54402 .elementor-element.elementor-element-ab59199{--display:flex;--width:48%;--gap:10px 10px;--row-gap:10px;--column-gap:10px;--border-radius:20px 20px 20px 20px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-54402 .elementor-element.elementor-element-ab59199:not(.elementor-motion-effects-element-type-background), .elementor-54402 .elementor-element.elementor-element-ab59199 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Process-Design-ITIL-Aligned-ServiceNow-Blueprint.jpg\");background-position:center center;background-repeat:no-repeat;background-size:cover;}.elementor-54402 .elementor-element.elementor-element-ab59199.e-con{--flex-grow:0;--flex-shrink:0;}.elementor-54402 .elementor-element.elementor-element-8aedca5 img, .elementor-54402 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.elementor-element.elementor-element-b12edbe > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 10px 0px;}.elementor-54402 .elementor-element.elementor-element-6840e07 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:last-child){padding-block-end:calc(10px\/2);}.elementor-54402 .elementor-element.elementor-element-6840e07 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:first-child){margin-block-start:calc(10px\/2);}.elementor-54402 .elementor-element.elementor-element-6840e07 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item{margin-inline:calc(10px\/2);}.elementor-54402 .elementor-element.elementor-element-6840e07 .elementor-icon-list-items.elementor-inline-items{margin-inline:calc(-10px\/2);}.elementor-54402 .elementor-element.elementor-element-6840e07 .elementor-icon-list-items.elementor-inline-items 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.elementor-element.elementor-element-6840e07 .elementor-icon-list-text{color:#263238;transition:color 0.3s;}.elementor-54402 .elementor-element.elementor-element-6840e07 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 10px 0px;}.elementor-54402 .elementor-element.elementor-element-0d9421a{font-family:\"Outfit\", Sans-serif;font-size:18px;font-weight:400;line-height:1.6em;color:#263238;--textColor:#263238;}.elementor-54402 .elementor-element.elementor-element-0d9421a > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 10px 0px;}.elementor-54402 .elementor-element.elementor-element-66108c8{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--gap:30px 30px;--row-gap:30px;--column-gap:30px;border-style:solid;--border-style:solid;border-width:1px 1px 1px 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.elementor-element.elementor-element-6b75021{text-align:start;}.elementor-54402 .elementor-element.elementor-element-6b75021 .elementor-heading-title{font-family:\"Outfit\", Sans-serif;font-size:28px;font-weight:700;line-height:1.3em;color:#000000;}.elementor-54402 .elementor-element.elementor-element-6b75021 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-54402 .elementor-element.elementor-element-d1a24d7{font-family:\"Outfit\", Sans-serif;font-size:18px;font-weight:400;line-height:1.6em;color:#263238;--textColor:#263238;}.elementor-54402 .elementor-element.elementor-element-d1a24d7 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 60px 10px 0px;}.elementor-54402 .elementor-element.elementor-element-cfbfd0e .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:last-child){padding-block-end:calc(10px\/2);}.elementor-54402 .elementor-element.elementor-element-cfbfd0e 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30px;--row-gap:30px;--column-gap:30px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-54402 .elementor-element.elementor-element-5260828{--display:flex;--width:33%;--gap:10px 10px;--row-gap:10px;--column-gap:10px;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-54402 .elementor-element.elementor-element-889c917 .dt-css-grid{grid-column-gap:0px;grid-row-gap:20px;--grid-row-gap:20px;}.elementor-54402 .elementor-element.elementor-element-889c917 .dt-isotope .wf-cell{padding-right:calc(0px\/2) !important;padding-left:calc(0px\/2) !important;padding-top:calc(20px\/2) !important;padding-bottom:calc(20px\/2) !important;}.elementor-54402 .elementor-element.elementor-element-889c917 .dt-isotope{margin-right:calc(-1*0px\/2) !important;margin-left:calc(-1*0px\/2) 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