You are here:


With Freshsales CRM, your team can now use AI-based lead scoring, phone, email, activity capture and more.
Freshsales CRM

Freshsales Functionalities

Organizing Freshsales optimally offers you many advantages.

Effective lead management starts with knowing your leads.

A good sales CRM tells you everything you need to know about your lead, on one screen. With Freshsales you get complete information about your customers – conversations, deals (open, won or lost), contact moments with your company and the tasks and appointments planned with them. Find out how they interacted with your website and your product and involve them in face-to-face conversations.

Freshsales Leads

Find your best sales leads

A clogged sales pipeline is often the result of stagnant multi-stage deals. What is the solution? A sales CRM that allows you to visualize your pipeline and adapt it to your sales process.

Freshsales CRM gives you full visibility in all phases. Quickly see how many deals are in each phase, sort and filter by expected closing date, and make smart decisions to move deals up the sales ladder. Let your sales CRM focus on deal management while you focus on sales.

Freshsales Deals

Dashboards That Can Give You The Full Picture

If you look at specific sales reports every day, wouldn’t it be nice to see all those reports on one screen instead of getting each report individually? Each dashboard in Freshsales CRM displays up to six reports on your screen, along with key performance metrics such as conversion rate. You can now view more data and draw conclusions faster without having to search for numbers. Get started with our out-of-the-box dashboards for Lead Generation and Sales; you can also customize and share your dashboards.

Freshsales Dashboard

Provide Actionable Insights To Your Team

Simplify event tracking by providing your sales team with a chronological timeline view of each customer’s interactions with your company.

Schedule smart, relevant conversations with potential customers by finding out which web pages have piqued their interest and their interactions with your app.

Freshsales Lead Scoring

Campaigns & Customer Interactions All Integrated Out Of The Box

You don’t need a separate tool to manage your campaigns when your sales CRM can do it for you. Send an email to your mailing list with personalized bulk emails from Freshsales in seconds.

Freshsales Campaign Management

Try us. You will love the Freshsales experience.

Start your 21-day free trial. No credit card required. No strings attached.


Freshdesk can be used in combination with Freshchat and other tools such as Freshcaller , Freshsales and Freshservice as a fully-fledged omnichannel platform. After all, customers are happy to decide how and when to contact you. With the set-up of an omnichannel platform you will certainly create great customer experiences.