{"id":32788,"date":"2020-11-30T14:56:23","date_gmt":"2020-11-30T13:56:23","guid":{"rendered":"https:\/\/www.smcconsulting.be\/itsm-meetup-benelux\/"},"modified":"2026-03-11T08:22:54","modified_gmt":"2026-03-11T07:22:54","slug":"itsm-meetup-benelux","status":"publish","type":"post","link":"https:\/\/www.smcconsulting.be\/fr\/itsm-meetup-benelux\/","title":{"rendered":"Meetup ITSM Benelux : \u00e9v\u00e9nement Freshservice 2020"},"content":{"rendered":"\n\n<h2 class=\"wp-block-heading\" id=\"h-freshservice-online-event\">Meetup ITSM Freshservice Benelux 2020<\/h2>\n<p>\n\nHow do you cope with the transition from ITSM to ESM? What does the future of ITSM hold? Which skills and tools will be required to keep up with the changes happening? How can you leverage the current crisis and benefit from it? How can you turn this into business opportunities and boost employee engagement? These are just a few questions we will look into and explore. during the ITSM Meetup Benelux on Friday 10 December.\n<p>Notre MEETUP ITSM est votre opportunit\u00e9 de vous connecter et de vous inspirer en \u00e9coutant nos \u00e9quipes locales, les intervenants de notre incroyable communaut\u00e9 de partenaires dans la r\u00e9gion et les experts produits <a href=\"https:\/\/www.smcconsulting.be\/fr\/freshworks\/freshservice-itsm\/\">Freshservice<\/a>.<\/p>\n<p>\n\nHere is a sneak-peek:\n<p>&nbsp;<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Tendances ITSM 2021<\/strong> : Obtenez des perspectives, des d\u00e9fis et des strat\u00e9gies pour l&#8217;ann\u00e9e prochaine<\/li>\n\n\n\n<li><strong>Session Produit<\/strong> : Plongez dans les derni\u00e8res fonctionnalit\u00e9s que <a href=\"https:\/\/www.smcconsulting.be\/fr\/freshworks\/freshservice-itsm\/\">Freshservice<\/a> propose pour optimiser efficacement vos op\u00e9rations IT<\/li>\n\n\n\n<li><strong>Technologie et Engagement des Employ\u00e9s<\/strong> : Apprenez-en davantage sur ces piliers cruciaux du succ\u00e8s lors de nos tables rondes<\/li>\n\n\n\n<li><strong>Sessions en Petits Groupes<\/strong> : T\u00e9moignages clients, astuces et int\u00e9grations sp\u00e9ciales<\/li>\n<\/ul>\n<p>\n\nAnd many more to come.\n<p>\n\nThis ITSM Meetup is a Freshservice initiative and offers you the opportunity to\u00a0<strong>meet specialists and gain inspiration<\/strong> together with local Freshservice partners and product experts. <a href=\"https:\/\/www.smcconsulting.be\/\">SMC Consulting<\/a>, Freshservice Partner, will also host one of the break-out sessions covering the role of ITSM in the big IT security debate.\n<p>\n\nWould you like to attend one or more online sessions? Register free of charge via <a href=\"https:\/\/hopin.com\/events\/itsm-meetup?ref=14375f2820f7\" target=\"_blank\" rel=\"noreferrer noopener\">this link<\/a>.\n<p>We are looking forward to see you. In the meantime, if you have any questions about <a href=\"https:\/\/www.smcconsulting.be\/freshworks\/freshservice-it-service-management-software\/\">Freshservice<\/a> or other service management tools &amp; topics, please don\u2019t hesitate to <a href=\"https:\/\/www.smcconsulting.be\/contact-us\/\">contact us<\/a>.<\/p>\n<p>\n<\/p><\/p>\n<p style=\"text-align: center;\"><strong>\u00c9v\u00e9nement en ligne<\/strong><\/p>\n<p style=\"text-align: center;\">Vendredi 10 d\u00e9cembre 2020<br \/>9h &#8211; 13h<\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Comment g\u00e9rez-vous la transition de l&#8217;ITSM vers l&#8217;ESM ? Que r\u00e9serve l&#8217;avenir de l&#8217;ITSM ? Quelles comp\u00e9tences et quels outils seront n\u00e9cessaires pour suivre les changements en cours ? Comment tirer parti de la crise actuelle et en b\u00e9n\u00e9ficier ? Comment transformer cela en opportunit\u00e9s commerciales et stimuler l&#8217;engagement des employ\u00e9s ? Ce ne sont l\u00e0 que quelques questions que nous examinerons et explorerons lors du Meetup ITSM Benelux le vendredi 10 d\u00e9cembre.      <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","footnotes":""},"categories":[211],"tags":[212,213,214,181],"class_list":["post-32788","post","type-post","status-publish","format-standard","hentry","category-engagement-client","tag-cybersecurite","tag-esm","tag-evenement-en-ligne","tag-itsm","category-211","description-off"],"_wp_attached_file":null,"_wp_attachment_metadata":null,"_wp_attachment_image_alt":null,"tiny_compress_images":null,"image_optimizer_metadata":null,"_elementor_inline_svg":null,"_elementor_source_image_hash":null,"_wp_attachment_backup_sizes":null,"_elementor_is_screenshot":null,"_source_url":null,"_customize_restore_dismissed":null,"_elementor_source":null,"_elementor_screenshot":null,"_elementor_location":null,"_elementor_priority":null,"_elementor_code":null,"_elementor_extra_options":null,"_menu_item_type":null,"_menu_item_menu_item_parent":null,"_menu_item_object_id":null,"_menu_item_object":null,"_menu_item_target":null,"_menu_item_classes":null,"_menu_item_xfn":null,"_menu_item_url":null,"_yoast_wpseo_meta-robots-noindex":null,"_yoast_wpseo_meta-robots-nofollow":null,"_yoast_wpseo_is_cornerstone":null,"_yoast_wpseo_schema_page_type":null,"_yoast_wpseo_schema_article_type":null,"_yoast_wpseo_twitter-image":null,"_yoast_wpseo_twitter-image-id":null,"_oembed_4e40b8f795b4bd64c1711346bd5a6cd2":null,"popup_title":null,"enabled":null,"popup_settings":null,"data_version":null,"popup_open_count":null,"popup_conversion_count":null,"popup_open_count_total":null,"popup_last_opened":null,"_pum_built_in":null,"_pum_default_theme":null,"popup_theme_data_version":null,"popup_theme_settings":null,"_yoast_wpseo_primary_category":"","_wpb_vc_js_status":null,"_dt_sidebar_position":"disabled","_dt_sidebar_widgetarea_id":"sidebar_1","_dt_sidebar_hide_on_mobile":"0","_dt_footer_show":"1","_dt_footer_widgetarea_id":"sidebar_2","_dt_footer_hide_on_mobile":"1","_dt_header_title":"disabled","_dt_header_background":"normal","_dt_header_background_below_slideshow":"disabled","_dt_header_transparent_bg_color":"#000000","_dt_header_transparent_bg_opacity":"50","_dt_header_transparent_bg_color_scheme":"light","_dt_post_options_back_button":null,"_dt_post_options_hide_thumbnail":"0","_dt_post_options_related_mode":"same","_dt_post_options_preview":"normal","_dt_post_options_related_categories":null,"_dt_header_disabled_background":"normal","_dt_header_disabled_transparent_bg_color":"#000000","_dt_header_disabled_transparent_bg_opacity":"50","_dt_header_disabled_transparent_bg_color_scheme":"light","_dt_header_transparent_top_bar_bg_color":null,"_dt_header_transparent_top_bar_bg_opacity":null,"_dt_header_disabled_transparent_top_bar_bg_color":"#ffffff","_dt_header_disabled_transparent_top_bar_bg_opacity":"25","_dt_page_overrides_top_margin":null,"_dt_page_overrides_bottom_margin":null,"_dt_page_overrides_right_margin":null,"_dt_page_overrides_left_margin":null,"_dt_mobile_page_padding_top":null,"_dt_mobile_page_padding_right":null,"_dt_mobile_page_padding_bottom":null,"_dt_mobile_page_padding_left":null,"inline_featured_image":null,"_dt_microsite_primary_menu":"","_dt_microsite_split_left_menu":"","_dt_microsite_split_right_menu":"","_dt_microsite_mobile_menu":"","the7_shortcodes_dynamic_css":null,"_oembed_53fe0466b99fb8c537a3e7675fff29b1":null,"_wpb_shortcodes_custom_css":null,"_wpb_shortcodes_custom_css_updated":null,"_oembed_962f49c37c23c82cc3e7792d0a2c55ff":null,"_oembed_time_962f49c37c23c82cc3e7792d0a2c55ff":null,"_oembed_0adc3375c397b53b4ef1adf0b6350f14":null,"_oembed_time_0adc3375c397b53b4ef1adf0b6350f14":null,"_yoast_wpseo_opengraph-image":null,"_yoast_wpseo_opengraph-image-id":null,"tpg-post-view-count":null,"_wp_desired_post_slug":null,"Freshservice Support : Optimisez votre ITSM %%page%% %%sep%% %%sitename%%":null,"Freshservice Support":null,"D\u00e9couvrez Freshservice, solution int\u00e9gr\u00e9e pour un support ITSM efficace. Essayez-le et am\u00e9liorez vos services IT d\u00e8s maintenant !":null,"_wp_old_slug":null,"_edit_lock":null,"_eael_post_view_count":"2171","_wp_trash_meta_status":null,"_wp_trash_meta_time":null,"_elementor_template_type":"","_elementor_edit_mode":"","_elementor_version":null,"_elementor_pro_version":null,"_wp_page_template":"default","_elementor_page_settings":null,"_elementor_data":"","_yoast_wpseo_title":"ITSM Meetup Benelux France - %%sitename%%","_elementor_css":null,"_elementor_conditions":null,"_elementor_controls_usage":null,"_eael_custom_js":null,"_elementor_screenshot_failed":null,"_elementor_page_assets":[],"_edit_last":null,"_eael_widget_elements":null,"_oembed_e2a5f6d3f5cedf610883f8715c2a5f29":null,"_oembed_0f7773ae3b3288e1727618eecd485b3d":null,"_oembed_time_0f7773ae3b3288e1727618eecd485b3d":null,"_heateor_sss_meta":null,"_wp_old_date":null,"_yoast_wpseo_estimated-reading-time-minutes":null,"_yoast_wpseo_wordproof_timestamp":null,"_yoast_indexnow_last_ping":null,"_yoast_wpseo_focuskw":"Meetup ITSM Benelux","_yoast_wpseo_metadesc":"ITSM Meetup Benelux : Inspirez-vous des experts Freshservice sur l'avenir de la gestion des services.","_yoast_wpseo_linkdex":null,"_yoast_wpseo_focuskeywords":"","_yoast_wpseo_keywordsynonyms":null,"_aioseo_title":null,"_aioseo_description":null,"_aioseo_keywords":null,"_aioseo_og_title":null,"_aioseo_og_description":null,"_aioseo_og_article_section":null,"_aioseo_og_article_tags":null,"_aioseo_twitter_title":null,"_aioseo_twitter_description":null,"_yoast_wpseo_content_score":null,"_thumbnail_id":null,"_yoast_wpseo_canonical":null,"_eb_reusable_block_ids":[],"_yoast_post_redirect_info":null,"_yoast_wpseo_opengraph-description":null,"_yoast_wpseo_twitter-description":null,"_yoast_wpseo_opengraph-title":null,"_eb_attr":null,"footnotes":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ITSM Meetup Benelux France - SMC Consulting<\/title>\n<meta name=\"description\" content=\"ITSM Meetup Benelux : Inspirez-vous des experts Freshservice sur l&#039;avenir de la gestion des services.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smcconsulting.be\/fr\/itsm-meetup-benelux\/\" \/>\n<meta property=\"og:locale\" content=\"fr_BE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Meetup ITSM Benelux : \u00e9v\u00e9nement Freshservice 2020\" \/>\n<meta property=\"og:description\" content=\"ITSM Meetup Benelux : Inspirez-vous des experts Freshservice sur l&#039;avenir de la gestion des services.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.smcconsulting.be\/fr\/itsm-meetup-benelux\/\" \/>\n<meta property=\"og:site_name\" content=\"SMC Consulting\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SMCConsulting\" \/>\n<meta property=\"article:published_time\" content=\"2020-11-30T13:56:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-11T07:22:54+00:00\" \/>\n<meta name=\"author\" content=\"Emmanuel Yazbeck\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@SMCConsulting1\" \/>\n<meta name=\"twitter:site\" content=\"@SMCConsulting1\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Emmanuel Yazbeck\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/itsm-meetup-benelux\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/itsm-meetup-benelux\\\/\"},\"author\":{\"name\":\"Emmanuel Yazbeck\",\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/#\\\/schema\\\/person\\\/6d6818d0ff77806b65736d418b362b97\"},\"headline\":\"Meetup ITSM Benelux : \u00e9v\u00e9nement Freshservice 2020\",\"datePublished\":\"2020-11-30T13:56:23+00:00\",\"dateModified\":\"2026-03-11T07:22:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/itsm-meetup-benelux\\\/\"},\"wordCount\":306,\"publisher\":{\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/#organization\"},\"keywords\":[\"Cybers\u00e9curit\u00e9\",\"ESM\",\"\u00c9v\u00e9nement en ligne\",\"ITSM\"],\"articleSection\":[\"Engagement client\"],\"inLanguage\":\"fr-BE\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/itsm-meetup-benelux\\\/\",\"url\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/itsm-meetup-benelux\\\/\",\"name\":\"ITSM Meetup Benelux France - SMC Consulting\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/#website\"},\"datePublished\":\"2020-11-30T13:56:23+00:00\",\"dateModified\":\"2026-03-11T07:22:54+00:00\",\"description\":\"ITSM Meetup Benelux : Inspirez-vous des experts Freshservice sur l'avenir de la gestion des services.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/itsm-meetup-benelux\\\/#breadcrumb\"},\"inLanguage\":\"fr-BE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/itsm-meetup-benelux\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/itsm-meetup-benelux\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Meetup ITSM Benelux : \u00e9v\u00e9nement Freshservice 2020\",\"item\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/itsm-meetup-benelux\\\/\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/\",\"name\":\"SMC Consulting\",\"description\":\"Fast-Track Your Digital Transformation\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-BE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/#organization\",\"name\":\"SMC Consulting\",\"url\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-BE\",\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.smcconsulting.be\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/Logo.svg\",\"contentUrl\":\"https:\\\/\\\/www.smcconsulting.be\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/Logo.svg\",\"caption\":\"SMC Consulting\"},\"image\":{\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/SMCConsulting\",\"https:\\\/\\\/x.com\\\/SMCConsulting1\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/smcconsulting\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/#\\\/schema\\\/person\\\/6d6818d0ff77806b65736d418b362b97\",\"name\":\"Emmanuel Yazbeck\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-BE\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bd49c56af8b6aed1fa729afd287c5ae823da2fc63a352b0d39befa987980c9db?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bd49c56af8b6aed1fa729afd287c5ae823da2fc63a352b0d39befa987980c9db?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bd49c56af8b6aed1fa729afd287c5ae823da2fc63a352b0d39befa987980c9db?s=96&d=mm&r=g\",\"caption\":\"Emmanuel Yazbeck\"},\"description\":\"Dynamic leader, undeterred by challenge, with +25 years of proven innovation in Information Security and Digital Transformation. Emmanuel possesses a unique talent for adopting emerging technologies to define, enhance, and successfully implement multifaceted projects all the way to completion using Agile methodologies. My passion is for executing complex and challenging projects with a focus on optimising the use of resources (on-shore and off-shore), getting the best of team members \u2013 motivating personnel, imparting the organization\u2019s vision and ensuring complete cohesion and enterprise-wide achievement.\",\"sameAs\":[\"https:\\\/\\\/www.smcconsulting.be\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/feyazbeck\\\/\"],\"gender\":\"male\",\"knowsLanguage\":[\"English\",\"French\",\"Arabic\"],\"jobTitle\":\"Managing Partner\",\"worksFor\":\"SMC Consulting\",\"url\":\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/author\\\/feyazbeck\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"ITSM Meetup Benelux France - SMC Consulting","description":"ITSM Meetup Benelux : Inspirez-vous des experts Freshservice sur l'avenir de la gestion des services.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.smcconsulting.be\/fr\/itsm-meetup-benelux\/","og_locale":"fr_BE","og_type":"article","og_title":"Meetup ITSM Benelux : \u00e9v\u00e9nement Freshservice 2020","og_description":"ITSM Meetup Benelux : Inspirez-vous des experts Freshservice sur l'avenir de la gestion des services.","og_url":"https:\/\/www.smcconsulting.be\/fr\/itsm-meetup-benelux\/","og_site_name":"SMC Consulting","article_publisher":"https:\/\/www.facebook.com\/SMCConsulting","article_published_time":"2020-11-30T13:56:23+00:00","article_modified_time":"2026-03-11T07:22:54+00:00","author":"Emmanuel Yazbeck","twitter_card":"summary_large_image","twitter_creator":"@SMCConsulting1","twitter_site":"@SMCConsulting1","twitter_misc":{"Written by":"Emmanuel Yazbeck","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.smcconsulting.be\/fr\/itsm-meetup-benelux\/#article","isPartOf":{"@id":"https:\/\/www.smcconsulting.be\/fr\/itsm-meetup-benelux\/"},"author":{"name":"Emmanuel Yazbeck","@id":"https:\/\/www.smcconsulting.be\/fr\/#\/schema\/person\/6d6818d0ff77806b65736d418b362b97"},"headline":"Meetup ITSM Benelux : \u00e9v\u00e9nement Freshservice 2020","datePublished":"2020-11-30T13:56:23+00:00","dateModified":"2026-03-11T07:22:54+00:00","mainEntityOfPage":{"@id":"https:\/\/www.smcconsulting.be\/fr\/itsm-meetup-benelux\/"},"wordCount":306,"publisher":{"@id":"https:\/\/www.smcconsulting.be\/fr\/#organization"},"keywords":["Cybers\u00e9curit\u00e9","ESM","\u00c9v\u00e9nement en ligne","ITSM"],"articleSection":["Engagement client"],"inLanguage":"fr-BE"},{"@type":"WebPage","@id":"https:\/\/www.smcconsulting.be\/fr\/itsm-meetup-benelux\/","url":"https:\/\/www.smcconsulting.be\/fr\/itsm-meetup-benelux\/","name":"ITSM Meetup Benelux France - SMC Consulting","isPartOf":{"@id":"https:\/\/www.smcconsulting.be\/fr\/#website"},"datePublished":"2020-11-30T13:56:23+00:00","dateModified":"2026-03-11T07:22:54+00:00","description":"ITSM Meetup Benelux : Inspirez-vous des experts Freshservice sur l'avenir de la gestion des services.","breadcrumb":{"@id":"https:\/\/www.smcconsulting.be\/fr\/itsm-meetup-benelux\/#breadcrumb"},"inLanguage":"fr-BE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.smcconsulting.be\/fr\/itsm-meetup-benelux\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.smcconsulting.be\/fr\/itsm-meetup-benelux\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.smcconsulting.be\/fr\/"},{"@type":"ListItem","position":2,"name":"Meetup ITSM Benelux : \u00e9v\u00e9nement Freshservice 2020","item":"https:\/\/www.smcconsulting.be\/fr\/itsm-meetup-benelux\/"}]},{"@type":"WebSite","@id":"https:\/\/www.smcconsulting.be\/fr\/#website","url":"https:\/\/www.smcconsulting.be\/fr\/","name":"SMC Consulting","description":"Fast-Track Your Digital Transformation","publisher":{"@id":"https:\/\/www.smcconsulting.be\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.smcconsulting.be\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-BE"},{"@type":"Organization","@id":"https:\/\/www.smcconsulting.be\/fr\/#organization","name":"SMC Consulting","url":"https:\/\/www.smcconsulting.be\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-BE","@id":"https:\/\/www.smcconsulting.be\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2023\/11\/Logo.svg","contentUrl":"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2023\/11\/Logo.svg","caption":"SMC Consulting"},"image":{"@id":"https:\/\/www.smcconsulting.be\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/SMCConsulting","https:\/\/x.com\/SMCConsulting1","https:\/\/www.linkedin.com\/company\/smcconsulting\/"]},{"@type":"Person","@id":"https:\/\/www.smcconsulting.be\/fr\/#\/schema\/person\/6d6818d0ff77806b65736d418b362b97","name":"Emmanuel Yazbeck","image":{"@type":"ImageObject","inLanguage":"fr-BE","@id":"https:\/\/secure.gravatar.com\/avatar\/bd49c56af8b6aed1fa729afd287c5ae823da2fc63a352b0d39befa987980c9db?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/bd49c56af8b6aed1fa729afd287c5ae823da2fc63a352b0d39befa987980c9db?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/bd49c56af8b6aed1fa729afd287c5ae823da2fc63a352b0d39befa987980c9db?s=96&d=mm&r=g","caption":"Emmanuel Yazbeck"},"description":"Dynamic leader, undeterred by challenge, with +25 years of proven innovation in Information Security and Digital Transformation. Emmanuel possesses a unique talent for adopting emerging technologies to define, enhance, and successfully implement multifaceted projects all the way to completion using Agile methodologies. My passion is for executing complex and challenging projects with a focus on optimising the use of resources (on-shore and off-shore), getting the best of team members \u2013 motivating personnel, imparting the organization\u2019s vision and ensuring complete cohesion and enterprise-wide achievement.","sameAs":["https:\/\/www.smcconsulting.be\/","https:\/\/www.linkedin.com\/in\/feyazbeck\/"],"gender":"male","knowsLanguage":["English","French","Arabic"],"jobTitle":"Managing Partner","worksFor":"SMC Consulting","url":"https:\/\/www.smcconsulting.be\/fr\/author\/feyazbeck\/"}]}},"_links":{"self":[{"href":"https:\/\/www.smcconsulting.be\/fr\/wp-json\/wp\/v2\/posts\/32788","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smcconsulting.be\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.smcconsulting.be\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.smcconsulting.be\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smcconsulting.be\/fr\/wp-json\/wp\/v2\/comments?post=32788"}],"version-history":[{"count":0,"href":"https:\/\/www.smcconsulting.be\/fr\/wp-json\/wp\/v2\/posts\/32788\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smcconsulting.be\/fr\/wp-json\/wp\/v2\/media?parent=32788"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.smcconsulting.be\/fr\/wp-json\/wp\/v2\/categories?post=32788"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.smcconsulting.be\/fr\/wp-json\/wp\/v2\/tags?post=32788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}