{"id":67090,"date":"2026-03-05T17:18:17","date_gmt":"2026-03-05T16:18:17","guid":{"rendered":"https:\/\/www.smcconsulting.be\/page-datterrissage\/"},"modified":"2026-03-16T11:22:39","modified_gmt":"2026-03-16T10:22:39","slug":"page-datterrissage","status":"publish","type":"page","link":"https:\/\/www.smcconsulting.be\/fr\/","title":{"rendered":"Page d\u2019atterrissage"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"67090\" class=\"elementor elementor-67090 elementor-67088\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0f85ad e-flex e-con-boxed e-con e-parent\" data-id=\"a0f85ad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aca487d elementor-widget elementor-widget-heading\" data-id=\"aca487d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Mise en \u0153uvre ITSM et automatisation des workflows<br> con\u00e7ues pour piloter vos op\u00e9rations<span>  <\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a8d022 automation-link elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9a8d022\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>SMC Consulting collabore avec des entreprises en <a href=\"https:\/\/www.smcconsulting.be\/fr\/haloitsm-belgique\/\">Belgique<\/a>, en <a href=\"https:\/\/www.smcconsulting.be\/fr\/haloitsm-france\/\">France<\/a>, au <a href=\"https:\/\/www.smcconsulting.be\/fr\/haloitsm-luxembourg\/\">Luxembourg<\/a> et en Suisse pour mettre en \u0153uvre et optimiser les plateformes qui alimentent vos op\u00e9rations quotidiennes, de la <a href=\"https:\/\/www.smcconsulting.be\/fr\/gestion-des-services-informatiques\/\">gestion des services informatiques<\/a> et du <a href=\"https:\/\/www.smcconsulting.be\/fr\/engagement-client\/\">support client<\/a> \u00e0 la gestion de la relation client, de l&rsquo;automatisation des <a href=\"https:\/\/www.smcconsulting.be\/fr\/gestion-des-flux-de-travail\/\">flux de travail<\/a> et de la <a href=\"https:\/\/www.smcconsulting.be\/fr\/solutions-de-gestion-des-connaissances-basees-sur-lia\/\">gestion des connaissances<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1076f0a semi-bold elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1076f0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tTrop de projets de transformation \u00e9chouent parce que la strat\u00e9gie et l&rsquo;ex\u00e9cution rel\u00e8vent d&rsquo;\u00e9quipes diff\u00e9rentes. Nous comblons cette lacune. Nos consultants configurent les plateformes, migrent les donn\u00e9es, forment vos \u00e9quipes et restent impliqu\u00e9s jusqu&rsquo;\u00e0 ce que tout fonctionne comme il se doit.  \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32c7fe8 what-get elementor-widget elementor-widget-heading\" data-id=\"32c7fe8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ce que vous obtenez <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fac3c11 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"fac3c11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/What-you-get-line.svg\" title=\"s\u00e9parateur de ligne pointill\u00e9e d\u00e9coratif\" alt=\"s\u00e9parateur de ligne pointill\u00e9e d\u00e9coratif\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eee7122 e-flex e-con-boxed e-con e-parent\" data-id=\"eee7122\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-904e836 e-con-full e-flex e-con e-child\" data-id=\"904e836\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-601411d e-con-full boxes e-flex e-con e-child\" data-id=\"601411d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4f1ca2 elementor-widget elementor-widget-image\" data-id=\"a4f1ca2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/ITSM-implemented-end-to-end.svg\" class=\"attachment-large size-large wp-image-67416\" alt=\"Mise en \u0153uvre ITSM de bout en bout et automatisation des flux de travail\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc94110 link-border elementor-widget elementor-widget-text-editor\" data-id=\"fc94110\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019ITSM impl\u00e9ment\u00e9 de bout en bout<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79b5d4d semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"79b5d4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNous configurons vos processus, portails, catalogues de services, SLA, tableaux de bord et gouvernance, puis nous assurons que tout fonctionne de mani\u00e8re fluide dans les op\u00e9rations quotidiennes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82ed5d6 elementor-widget elementor-widget-ucaddon_blox_btn_group\" data-id=\"82ed5d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_blox_btn_group.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Button Group -->\n\t\t<link id='font-awesome-css' href='https:\/\/www.smcconsulting.be\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/www.smcconsulting.be\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Button Group *\/\n\n#uc_blox_btn_group_elementor_82ed5d6\n{\n  display:flex;\n  flex-wrap: wrap;\n}\n\n#uc_blox_btn_group_elementor_82ed5d6 a\n{\n  display:block;\n  text-decoration:none;\n  transition:0.3s;\n\n}\n\n#uc_blox_btn_group_elementor_82ed5d6 .blox_btn_group_inner\n{\n  display:inline-flex;\n  align-items:center;\n}\n\n#uc_blox_btn_group_elementor_82ed5d6 .blox_btn_group_inner .ue-btn-icon\n{\n  line-height:1em;\n}\n\n#uc_blox_btn_group_elementor_82ed5d6 .blox_btn_group_inner .ue-btn-icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n<\/style>\n\n<div id=\"uc_blox_btn_group_elementor_82ed5d6\" class=\"blox_btn_group uc-items-wrapper \" >\n  <a class=\"elementor-repeater-item-691faae \" href=\"https:\/\/www.smcconsulting.be\/fr\/haloitsm-outil-de-gestion-des-services-informatiques\/\" id=\"uc_blox_btn_group_elementor_82ed5d6_item1\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\">En savoir plus<\/div>\n  <\/div>\n<\/a>\n\n  \n\n\n<\/div>\n<!-- end Button Group -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b98039f e-con-full boxes e-flex e-con e-child\" data-id=\"b98039f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ed3aa0 elementor-widget elementor-widget-image\" data-id=\"2ed3aa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Automation-around-the-tool.svg\" class=\"attachment-large size-large wp-image-67415\" alt=\"automatisation des flux de travail autour des plateformes ITSM\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d4e752 link-border elementor-widget elementor-widget-text-editor\" data-id=\"7d4e752\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAutomatisation autour de l\u2019outil\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-982f677 semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"982f677\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNous automatisons les approbations, le routage, les notifications, les escalades et les transferts inter-outils en connectant vos syst\u00e8mes afin que les donn\u00e9es restent coh\u00e9rentes sur l&rsquo;ensemble de votre pile technologique.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eaa882a elementor-widget elementor-widget-ucaddon_blox_btn_group\" data-id=\"eaa882a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_blox_btn_group.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Button Group -->\n\n<style>\/* widget: Button Group *\/\n\n#uc_blox_btn_group_elementor_eaa882a\n{\n  display:flex;\n  flex-wrap: wrap;\n}\n\n#uc_blox_btn_group_elementor_eaa882a a\n{\n  display:block;\n  text-decoration:none;\n  transition:0.3s;\n\n}\n\n#uc_blox_btn_group_elementor_eaa882a .blox_btn_group_inner\n{\n  display:inline-flex;\n  align-items:center;\n}\n\n#uc_blox_btn_group_elementor_eaa882a .blox_btn_group_inner .ue-btn-icon\n{\n  line-height:1em;\n}\n\n#uc_blox_btn_group_elementor_eaa882a .blox_btn_group_inner .ue-btn-icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n<\/style>\n\n<div id=\"uc_blox_btn_group_elementor_eaa882a\" class=\"blox_btn_group uc-items-wrapper \" >\n  <a class=\"elementor-repeater-item-691faae \" href=\"https:\/\/www.smcconsulting.be\/fr\/solutions-dintegration-et-dautomatisation-sans-code\/\" id=\"uc_blox_btn_group_elementor_eaa882a_item1\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\">En savoir plus<\/div>\n  <\/div>\n<\/a>\n\n  \n\n\n<\/div>\n<!-- end Button Group -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fe2a87 e-con-full boxes e-flex e-con e-child\" data-id=\"9fe2a87\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1be27ef elementor-widget elementor-widget-image\" data-id=\"1be27ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"56\" height=\"56\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Adoption-that-sticks.svg\" class=\"attachment-large size-large wp-image-67414\" alt=\"Adoption de plateformes ITSM et formation \u00e0 l\u2019automatisation des flux de travail\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e9620a link-border elementor-widget elementor-widget-text-editor\" data-id=\"4e9620a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tUne adoption qui dure\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b10890f semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"b10890f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Formation bas\u00e9e sur les r\u00f4les, guides pratiques et support continu afin que la plateforme continue de s&rsquo;am\u00e9liorer en fonction de l&rsquo;utilisation r\u00e9elle par votre \u00e9quipe.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c89cc0e e-con-full e-flex e-con e-child\" data-id=\"c89cc0e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f5bbd7 elementor-widget elementor-widget-ucaddon_blox_btn_group\" data-id=\"5f5bbd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_blox_btn_group.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Button Group -->\n\n<style>\/* widget: Button Group *\/\n\n#uc_blox_btn_group_elementor_5f5bbd7\n{\n  display:flex;\n  flex-wrap: wrap;\n}\n\n#uc_blox_btn_group_elementor_5f5bbd7 a\n{\n  display:block;\n  text-decoration:none;\n  transition:0.3s;\n\n}\n\n#uc_blox_btn_group_elementor_5f5bbd7 .blox_btn_group_inner\n{\n  display:inline-flex;\n  align-items:center;\n}\n\n#uc_blox_btn_group_elementor_5f5bbd7 .blox_btn_group_inner .ue-btn-icon\n{\n  line-height:1em;\n}\n\n#uc_blox_btn_group_elementor_5f5bbd7 .blox_btn_group_inner .ue-btn-icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n<\/style>\n\n<div id=\"uc_blox_btn_group_elementor_5f5bbd7\" class=\"blox_btn_group uc-items-wrapper \" >\n  <a class=\"elementor-repeater-item-691faae \" href=\"\/contact\" id=\"uc_blox_btn_group_elementor_5f5bbd7_item1\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\">R\u00e9server une consultation gratuite<\/div>\n  <\/div>\n<\/a>\n<a class=\"elementor-repeater-item-6fd44e3 \" href=\"\/services\" id=\"uc_blox_btn_group_elementor_5f5bbd7_item2\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\">D\u00e9couvrir nos services<\/div>\n  <\/div>\n<\/a>\n\n  \n\n\n<\/div>\n<!-- end Button Group -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8989d4c e-con-full e-flex e-con e-child\" data-id=\"8989d4c\" data-element_type=\"container\" data-e-type=\"container\" id=\"down\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7786ce2 elementor-widget elementor-widget-heading\" data-id=\"7786ce2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Partenaires certifi\u00e9s de<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b5cf25 e-con-full e-flex e-con e-child\" data-id=\"1b5cf25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b7ab8e elementor-widget elementor-widget-image\" data-id=\"0b7ab8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.smcconsulting.be\/fr\/haloitsm-outil-de-gestion-des-services-informatiques\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"267\" height=\"53\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/HaloITSM-Logo.webp\" class=\"attachment-full size-full wp-image-67422\" alt=\"Plateforme de gestion des services informatiques HaloITSM\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27f6b77 elementor-widget elementor-widget-image\" data-id=\"27f6b77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"170\" height=\"25\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/ServiceNow-Logo.svg\" class=\"attachment-full size-full wp-image-67421\" alt=\"Plateforme de gestion des services informatiques ServiceNow\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b301fea elementor-widget elementor-widget-image\" data-id=\"b301fea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.smcconsulting.be\/fr\/freshworks\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"153\" height=\"31\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/freshworks-Logo.svg\" class=\"attachment-full size-full wp-image-67420\" alt=\"Plateforme de service client et d\u2019ITSM Freshworks\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef1cd50 elementor-widget elementor-widget-image\" data-id=\"ef1cd50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.smcconsulting.be\/fr\/partenaire-certifie-ringover\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"305\" height=\"70\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Ringover.webp\" class=\"attachment-full size-full wp-image-67423\" alt=\"Plateforme de communication d\u2019entreprise dans le cloud Ringover\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Ringover.webp 305w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Ringover-300x69.webp 300w\" sizes=\"auto, (max-width: 305px) 100vw, 305px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d16c5dd elementor-widget elementor-widget-image\" data-id=\"d16c5dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"127\" height=\"31\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Apollo-Logo.svg\" class=\"attachment-full size-full wp-image-67419\" alt=\"Plateforme d\u2019intelligence commerciale et d\u2019engagement Apollo\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0eb51e2 elementor-widget elementor-widget-image\" data-id=\"0eb51e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.smcconsulting.be\/fr\/partenaire-certifie-make\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"242\" height=\"50\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Make.webp\" class=\"attachment-full size-full wp-image-67424\" alt=\"Plateforme d\u2019automatisation des flux de travail Make\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d05787f elementor-widget elementor-widget-image\" data-id=\"d05787f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.smcconsulting.be\/fr\/document360\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"202\" height=\"25\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Document360.svg\" class=\"attachment-full size-full wp-image-67418\" alt=\"Plateforme de base de connaissances et de documentation Document360\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82fe7c7 semi-bold elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"82fe7c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNous associons une expertise certifi\u00e9e et les bons outils pour cr\u00e9er un environnement de travail automatis\u00e9, efficace et adapt\u00e9 \u00e0 vos besoins.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7033658 e-flex e-con-boxed e-con e-parent\" data-id=\"7033658\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5a6bc68 e-con-full e-flex e-con e-child\" data-id=\"5a6bc68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-edfb064 e-con-full e-flex e-con e-child\" data-id=\"edfb064\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbafb33 semi-bold elementor-widget elementor-widget-heading\" data-id=\"bbafb33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pourquoi <strong>SMC Consulting ?<\/strong> <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8498a8b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8498a8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1279d0f semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"1279d0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous n&rsquo;avez pas besoin de logiciels suppl\u00e9mentaires. Vous avez besoin d&rsquo;un partenaire qui obtient des r\u00e9sultats rapidement et s&rsquo;assure que vos \u00e9quipes adoptent r\u00e9ellement ce qui est d\u00e9velopp\u00e9. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-755dd71 elementor-widget elementor-widget-ucaddon_blox_btn_group\" data-id=\"755dd71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_blox_btn_group.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Button Group -->\n\n<style>\/* widget: Button Group *\/\n\n#uc_blox_btn_group_elementor_755dd71\n{\n  display:flex;\n  flex-wrap: wrap;\n}\n\n#uc_blox_btn_group_elementor_755dd71 a\n{\n  display:block;\n  text-decoration:none;\n  transition:0.3s;\n\n}\n\n#uc_blox_btn_group_elementor_755dd71 .blox_btn_group_inner\n{\n  display:inline-flex;\n  align-items:center;\n}\n\n#uc_blox_btn_group_elementor_755dd71 .blox_btn_group_inner .ue-btn-icon\n{\n  line-height:1em;\n}\n\n#uc_blox_btn_group_elementor_755dd71 .blox_btn_group_inner .ue-btn-icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n<\/style>\n\n<div id=\"uc_blox_btn_group_elementor_755dd71\" class=\"blox_btn_group uc-items-wrapper \" >\n  <a class=\"elementor-repeater-item-691faae \" href=\"https:\/\/www.smcconsulting.be\/fr\/reserver-une-reunion\/\" id=\"uc_blox_btn_group_elementor_755dd71_item1\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\">R\u00e9server une r\u00e9union<\/div>\n  <\/div>\n<\/a>\n\n  \n\n\n<\/div>\n<!-- end Button Group -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5b57c4 elementor-widget elementor-widget-image\" data-id=\"c5b57c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"1024\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Why-SMC-Consulting-Img-730x1024.webp\" class=\"attachment-large size-large wp-image-68384\" alt=\"Image Pourquoi SMC Consulting\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Why-SMC-Consulting-Img-730x1024.webp 730w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Why-SMC-Consulting-Img-214x300.webp 214w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Why-SMC-Consulting-Img-768x1077.webp 768w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Why-SMC-Consulting-Img-1095x1536.webp 1095w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Why-SMC-Consulting-Img.webp 1208w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-630ab64 e-con-full e-flex e-con e-child\" data-id=\"630ab64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a63e33d why-consulting-box elementor-widget elementor-widget-image-box\" data-id=\"a63e33d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Plus de 25 ans dans la transformation num\u00e9rique<\/h4><p class=\"elementor-image-box-description\">Transitions complexes, gouvernance, contraintes de s\u00e9curit\u00e9, environnements multi-outils : nous avons tout vu et nous avons su livrer malgr\u00e9 tout.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f37039 why-consulting-box box-link semi-bold elementor-widget elementor-widget-image-box\" data-id=\"6f37039\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Ind\u00e9pendant des plateformes<\/h4><p class=\"elementor-image-box-description\">Nous recommandons ce qui convient \u00e0 votre entreprise, et non ce qui nous rapporte la plus grande commission. Nous travaillons avec <strong><a href=\"https:\/\/www.smcconsulting.be\/fr\/haloitsm-outil-de-gestion-des-services-informatiques\/\">HaloITSM<\/a><\/strong>, <strong><a href=\"https:\/\/www.smcconsulting.be\/fr\/conseil-et-implementation-servicenow-itsm\/\">ServiceNow<\/a><\/strong>, <strong><a href=\"https:\/\/www.smcconsulting.be\/fr\/freshworks\/freshservice-itsm\/\">Freshservice<\/a><\/strong>, <strong><a href=\"https:\/\/www.smcconsulting.be\/fr\/partenaire-certifie-make\/\">Make<\/a><\/strong> et <strong><a href=\"https:\/\/www.smcconsulting.be\/fr\/document360\/\">Document360<\/a><\/strong>. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d76b496 why-consulting-box box-link semi-bold elementor-widget elementor-widget-image-box\" data-id=\"d76b496\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Con\u00e7u pour les entreprises complexes<\/h4><p class=\"elementor-image-box-description\">Cycles de vente longs, support multi-niveaux, gestion des services internes : nous comprenons les d\u00e9fis auxquels les entreprises en pleine croissance sont confront\u00e9es et nous avons structur\u00e9 notre expertise pour les relever.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-912e322 why-consulting-box box-link semi-bold elementor-widget elementor-widget-image-box\" data-id=\"912e322\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Ex\u00e9cution rapide et structur\u00e9e<\/h4><p class=\"elementor-image-box-description\">Cycles courts, jalons clairs. Chaque \u00e9tape fournit des flux de travail op\u00e9rationnels, des int\u00e9grations valid\u00e9es et des r\u00e9sultats mesurables. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7b02cd why-consulting-box box-link semi-bold elementor-widget elementor-widget-image-box\" data-id=\"e7b02cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Expertise certifi\u00e9e<\/h4><p class=\"elementor-image-box-description\">Certifications <strong><a href=\"https:\/\/www.smcconsulting.be\/fr\/ingenieurs-certifies-itil-v4-de-smc-consulting-conseil-et-mise-en-oeuvre-itsm\/\">ITILv4<\/a><\/strong> sur chaque plateforme que nous mettons en \u0153uvre. \u00c0 jour avec chaque version majeure. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e848837 why-consulting-box box-link semi-bold elementor-widget elementor-widget-image-box\" data-id=\"e848837\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Actifs en Belgique, en France, au Luxembourg<br>et en Suisse. <\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0145b83 why-consulting-box box-link semi-bold elementor-widget elementor-widget-image-box\" data-id=\"0145b83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\"><strong>Approuv\u00e9 par des entreprises de taille moyenne et de grandes <br>entreprises en croissance<\/strong> dans tous les secteurs<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a2948f e-flex e-con-boxed e-con e-parent\" data-id=\"7a2948f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb428f3 elementor-widget elementor-widget-heading\" data-id=\"eb428f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Ils nous ont fait confiance <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfbef54 Trusted-slide elementor-widget elementor-widget-image-carousel\" data-id=\"dfbef54\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;7&quot;,&quot;slides_to_show_mobile&quot;:&quot;3&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;autoplay_speed&quot;:3000,&quot;speed&quot;:300,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:70,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:40,&quot;sizes&quot;:[]},&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 sur 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/DKV.webp\" alt=\"Plateforme de services de carburant et de mobilit\u00e9 DKV Mobility\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 sur 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/CPH.webp\" alt=\"CPH\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 sur 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/ING.webp\" alt=\"ING\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 sur 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/KBC.webp\" alt=\"KBC\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 sur 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Brussels-airport-Logo.webp\" alt=\"Logo de l\u2019a\u00e9roport de Bruxelles\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 sur 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Lineas.webp\" alt=\"Lineas\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 sur 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/proximus.webp\" alt=\"Proximus\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 sur 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Axa.webp\" alt=\"Axa\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 sur 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/fortis.webp\" alt=\"Fortis\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"10 sur 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/mercy-Corps.webp\" alt=\"Mercy Corps\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"11 sur 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/ald-automotive.webp\" alt=\"ALD Automotive\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"12 sur 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Belfius.webp\" alt=\"Belfius\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"13 sur 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Crelan.webp\" alt=\"Crelan\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"14 sur 14\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/lotto.webp\" alt=\"Lotto\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-331ccca business e-flex e-con-boxed e-con e-parent\" data-id=\"331ccca\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d97e11 semi-bold elementor-widget elementor-widget-heading\" data-id=\"2d97e11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Des solutions adapt\u00e9es \u00e0 vos <strong>enjeux de march\u00e9 et d\u2019entreprise <\/strong> <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72dab1c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"72dab1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-878e33f semi-bold box-link semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"878e33f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous proposons des solutions sur mesure \u00e9labor\u00e9es autour de vos objectifs sp\u00e9cifiques. Que vous souhaitiez optimiser les ventes, automatiser le marketing, am\u00e9liorer le <strong><a href=\"https:\/\/www.smcconsulting.be\/fr\/freshworks\/freshdesk\/\">support client<\/a><\/strong> ou rationaliser la gestion de projet, nos consultants exp\u00e9riment\u00e9s sont l\u00e0 pour vous aider. Les outils que nous mettons en \u0153uvre sont con\u00e7us pour r\u00e9soudre des d\u00e9fis commerciaux r\u00e9els et fournir des r\u00e9sultats mesurables.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14e6901 e-con-full e-grid e-con e-child\" data-id=\"14e6901\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61a12de elementor-flip-box--direction-right flip-box-grid elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"61a12de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"58\" height=\"58\" viewBox=\"0 0 58 58\" fill=\"none\"><rect width=\"57.1429\" height=\"57.1429\" rx=\"28.5714\" fill=\"#192BC2\"><\/rect><path d=\"M42.0103 37.192C41.8474 37.0294 41.6716 36.8853 41.4885 36.7626C42.6474 35.573 42.4837 33.2668 41.1396 32.3009V22.3833C41.1295 22.2516 41.0783 22.1298 40.9845 22.0349C40.9845 22.0349 36.297 17.8162 36.297 17.8162C36.2108 17.7354 36.096 17.7082 35.9834 17.6958C35.9834 17.6958 30.1474 17.6958 30.1474 17.6958C29.5388 17.6987 29.5306 18.6299 30.1474 18.6333C30.1474 18.6333 35.5146 18.6333 35.5146 18.6333V22.3833C35.5146 22.6422 35.7243 22.8521 35.9834 22.8521H40.2021V31.8347C37.4857 31.1772 35.8603 34.8104 37.6964 36.7626C36.7616 37.3856 36.1711 38.454 36.1711 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17.2639C24.0358 17.3763 24.4519 17.547 24.8327 17.7716C25.0172 17.8798 25.2511 17.8508 25.4022 17.699L26.4303 16.6711L27.6329 17.8739L26.6052 18.9018C26.4541 19.0528 26.4244 19.287 26.5329 19.471C26.7572 19.8523 26.9279 20.2687 27.0401 20.7083C27.0927 20.9162 27.2799 21.0615 27.4942 21.0615H28.9521V22.7676H27.4942C27.2799 22.7676 27.0927 22.9129 27.0401 23.1208C26.9279 23.5604 26.7572 23.9768 26.5329 24.3576C26.4244 24.5419 26.4541 24.776 26.6052 24.9271L27.6329 25.9552L26.4303 27.158L25.4022 26.1301C25.252 25.9797 25.02 25.9497 24.8364 26.0557C24.4395 26.2848 24.022 26.4563 23.5959 26.5652C23.388 26.6181 23.2429 26.8051 23.2429 27.0193V28.4771H21.5364V27.0193C21.5364 26.8051 21.3913 26.6181 21.1834 26.5652C20.7573 26.4563 20.3398 26.2848 19.9429 26.0557C19.7593 25.9497 19.5273 25.9797 19.3771 26.1301Z\" fill=\"white\"><\/path><path d=\"M26.3744 21.9146C26.3744 19.7175 24.5868 17.9302 22.39 17.9302C17.1115 18.1306 17.1129 25.6993 22.39 25.8989C24.5868 25.8989 26.3744 24.1116 26.3744 21.9146ZM19.3431 21.9146C19.3431 20.2346 20.71 18.8677 22.39 18.8677C26.4225 19.0108 26.4215 24.8189 22.3899 24.9614C20.71 24.9614 19.3431 23.5945 19.3431 21.9146Z\" fill=\"white\"><\/path><path d=\"M22.8582 21.9143V19.717C22.8557 19.1042 21.9232 19.1039 21.9207 19.7171L21.9207 21.4456H21.0711C20.4583 21.4482 20.4579 22.3805 21.0711 22.3831L22.3894 22.3831C22.6485 22.3831 22.8582 22.1732 22.8582 21.9143Z\" fill=\"white\"><\/path><path d=\"M26.1396 35.9771C26.7537 35.9747 26.7518 35.0417 26.1396 35.0396L23.3271 35.0396C23.0681 35.0396 22.8584 35.2492 22.8584 35.5083V38.3208C22.8584 38.5799 23.0681 38.7896 23.3271 38.7896H32.7021C32.9612 38.7896 33.1709 38.5799 33.1709 38.3208V35.5083C33.1709 35.2492 32.9612 35.0396 32.7021 35.0396H28.9521C28.3384 35.0425 28.3395 35.9745 28.9522 35.977L32.2334 35.9771V37.8521H23.7959V35.9771H26.1396Z\" fill=\"white\"><\/path><path d=\"M30.8268 32.2271H23.3268C22.7161 32.229 22.7119 33.1621 23.3268 33.1645L30.8268 33.1646C31.4375 33.1626 31.4417 32.2295 30.8268 32.2271Z\" fill=\"white\"><\/path><path d=\"M23.3269 31.2896H26.1394C26.7516 31.2873 26.7531 30.3544 26.1394 30.3521L23.3269 30.3521C22.7147 30.3543 22.7132 31.2872 23.3269 31.2896Z\" fill=\"white\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tGestion de projets et de travaux\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tStructurer le travail, aligner les \u00e9quipes,\nsuivre les r\u00e9sultats\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-flip-box__button elementor-button elementor-size-md\" href=\"https:\/\/www.smcconsulting.be\/fr\/solutions-de-gestion-de-projet\/\">\n\t\t\t\t\t\t\tEn savoir plus\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b69f43 elementor-flip-box--direction-right flip-box-grid elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"6b69f43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"892\" height=\"892\" viewBox=\"0 0 892 892\" fill=\"none\"><rect width=\"892\" height=\"892\" fill=\"url(#pattern0_546_53)\"><\/rect><defs><pattern id=\"pattern0_546_53\" patternContentUnits=\"objectBoundingBox\" width=\"1\" height=\"1\"><use xlink:href=\"#image0_546_53\" transform=\"scale(0.00112108)\"><\/use><\/pattern><image id=\"image0_546_53\" width=\"892\" height=\"892\" preserveAspectRatio=\"none\" 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class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tVentes et CRM\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tVisibilit\u00e9 du pipeline, automatisation, meilleur suivi\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-flip-box__button elementor-button elementor-size-md\" href=\"https:\/\/www.smcconsulting.be\/fr\/freshworks\/freshsales\/\">\n\t\t\t\t\t\t\tEn savoir plus\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4191cb7 elementor-flip-box--direction-right flip-box-grid 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class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tMarketing\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tCapture de leads, nurturing, reporting et transferts aux ventes\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-flip-box__button elementor-button elementor-size-md\" href=\"https:\/\/www.smcconsulting.be\/fr\/freshworks\/freshmarketer\/\">\n\t\t\t\t\t\t\tEn savoir plus\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f045f9 elementor-flip-box--direction-right flip-box-grid 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class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tEngagement client et succ\u00e8s\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tGestion des tickets, SLA, base de connaissances, portails clients\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-flip-box__button elementor-button elementor-size-md\" href=\"\/solutions\/customer-engagement\/\">\n\t\t\t\t\t\t\tEn savoir plus\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9bb4d4 elementor-flip-box--direction-right flip-box-grid 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21.3287 30.2666 22.1523 30.2666 22.9949C30.2681 24.1243 30.7175 25.2071 31.5161 26.0057C32.3148 26.8043 33.3976 27.2535 34.5271 27.2549ZM34.5271 19.6724C35.1842 19.6725 35.8265 19.8674 36.3728 20.2325C36.9191 20.5977 37.3449 21.1166 37.5963 21.7237C37.8477 22.3308 37.9135 22.9989 37.7852 23.6433C37.657 24.2878 37.3405 24.8798 36.8758 25.3444C36.4111 25.809 35.8191 26.1254 35.1746 26.2536C34.5301 26.3817 33.8621 26.3159 33.255 26.0644C32.6479 25.8129 32.1291 25.3871 31.764 24.8407C31.399 24.2943 31.2041 23.652 31.2041 22.9949C31.2056 22.1141 31.5562 21.2698 32.179 20.647C32.8019 20.0242 33.6463 19.6737 34.5271 19.6724Z\" fill=\"white\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tGestion des services informatiques (ITSM)\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tCatalogue de services, incidents, changements, fondations CMDB\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-flip-box__button elementor-button elementor-size-md\" href=\"https:\/\/www.smcconsulting.be\/fr\/gestion-des-services-informatiques\/\">\n\t\t\t\t\t\t\tEn savoir plus\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7a13ee elementor-flip-box--direction-right flip-box-grid elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"e7a13ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"58\" height=\"58\" viewBox=\"0 0 58 58\" fill=\"none\"><rect width=\"57.1429\" height=\"57.1429\" rx=\"28.5714\" fill=\"#192BC2\"><\/rect><g clip-path=\"url(#clip0_429_112)\"><path d=\"M38.1876 32.0331H35.1961V29.9169C35.1961 29.5935 34.9338 29.331 34.6101 29.331H29.8718V27.4564H30.5134C30.8105 27.4564 31.0604 27.2339 31.0952 26.9389L31.2014 26.0374C31.2108 25.9588 31.2547 25.8897 31.3213 25.8513C31.344 25.8382 31.3667 25.825 31.387 25.8126C31.4513 25.7741 31.5333 25.7691 31.6065 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31.5137Z\" fill=\"white\"><\/path><path d=\"M42.5464 21.3984H36.7275C36.4039 21.3984 36.1416 21.6607 36.1416 21.9844C36.1416 22.308 36.4039 22.5703 36.7275 22.5703H42.5464C42.8595 22.5703 43.1143 22.8251 43.1143 23.1382V26.8266C43.1143 27.1502 43.3766 27.4125 43.7002 27.4125C44.0238 27.4125 44.2861 27.1502 44.2861 26.8266V23.1382C44.2861 22.1789 43.5056 21.3984 42.5464 21.3984Z\" fill=\"white\"><\/path><path d=\"M25.0822 34.3579H22.3564C22.0328 34.3579 21.7705 34.6202 21.7705 34.9438C21.7705 35.2675 22.0328 35.5298 22.3564 35.5298H25.0822C25.4058 35.5298 25.6681 35.2675 25.6681 34.9438C25.6681 34.6202 25.4058 34.3579 25.0822 34.3579Z\" fill=\"white\"><\/path><path d=\"M25.0822 36.4863H22.3564C22.0328 36.4863 21.7705 36.7486 21.7705 37.0723C21.7705 37.3959 22.0328 37.6582 22.3564 37.6582H25.0822C25.4058 37.6582 25.6681 37.3959 25.6681 37.0723C25.6681 36.7486 25.4058 36.4863 25.0822 36.4863Z\" fill=\"white\"><\/path><path d=\"M25.0822 38.6147H22.3564C22.0328 38.6147 21.7705 38.877 21.7705 39.2007C21.7705 39.5243 22.0328 39.7866 22.3564 39.7866H25.0822C25.4058 39.7866 25.6681 39.5243 25.6681 39.2007C25.6681 38.877 25.4058 38.6147 25.0822 38.6147Z\" fill=\"white\"><\/path><path d=\"M32.6992 34.9438C32.6992 35.2675 32.9615 35.5298 33.2852 35.5298H36.0109C36.3343 35.5298 36.5968 35.2675 36.5968 34.9438C36.5968 34.6202 36.3343 34.3579 36.0109 34.3579H33.2852C32.9615 34.3579 32.6992 34.6202 32.6992 34.9438Z\" fill=\"white\"><\/path><path d=\"M36.0109 36.4863H33.2852C32.9615 36.4863 32.6992 36.7486 32.6992 37.0723C32.6992 37.3959 32.9615 37.6582 33.2852 37.6582H36.0109C36.3343 37.6582 36.5968 37.3959 36.5968 37.0723C36.5968 36.7486 36.3343 36.4863 36.0109 36.4863Z\" fill=\"white\"><\/path><path d=\"M36.0109 38.6147H33.2852C32.9615 38.6147 32.6992 38.877 32.6992 39.2007C32.6992 39.5243 32.9615 39.7866 33.2852 39.7866H36.0109C36.3343 39.7866 36.5968 39.5243 36.5968 39.2007C36.5968 38.877 36.3343 38.6147 36.0109 38.6147Z\" fill=\"white\"><\/path><path d=\"M43.5857 28.8806C43.0534 28.9886 42.9472 29.7332 43.4367 29.9781C43.6691 30.0944 43.9595 30.0424 44.1339 29.8483C44.2964 29.6677 44.3312 29.4002 44.2193 29.1845C44.1012 28.957 43.8373 28.8302 43.5857 28.8806Z\" fill=\"white\"><\/path><\/g><defs><\/defs><\/svg>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tAutomatisation des flux de travail et int\u00e9grations\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tConnecter les outils, automatiser les approbations et le routage\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<a 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class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tGestion des connaissances\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tR\u00e9duire les questions r\u00e9p\u00e9titives, am\u00e9liorer le libre-service\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-flip-box__button elementor-button elementor-size-md\" href=\"https:\/\/www.smcconsulting.be\/fr\/solutions-de-gestion-des-connaissances-basees-sur-lia\/\">\n\t\t\t\t\t\t\tEn savoir plus\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element 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14.2856V23.0747H33.7383V26.5903L38.4258 23.0747H44.2852V14.2856H31.9805ZM42.5273 21.3169H37.8398L35.4961 23.0747V21.3169H33.7383V16.0435H42.5273V21.3169Z\" fill=\"white\"><\/path><path d=\"M39.832 32.8599C39.832 30.4367 37.8606 28.4653 35.4375 28.4653H30.1641V24.0708H28.4062V28.4653H23.1328C20.7097 28.4653 18.7383 30.4367 18.7383 32.8599V33.7388H16.9805V35.4966H18.7383V39.8911C18.7383 42.3143 20.7097 44.2856 23.1328 44.2856H35.4375C37.8606 44.2856 39.832 42.3143 39.832 39.8911V35.4966H41.5898V33.7388H39.832V32.8599ZM38.0742 39.8911C38.0742 41.345 36.8914 42.5278 35.4375 42.5278H23.1328C21.6789 42.5278 20.4961 41.345 20.4961 39.8911V32.8599C20.4961 31.406 21.6789 30.2231 23.1328 30.2231H35.4375C36.8914 30.2231 38.0742 31.406 38.0742 32.8599V39.8911Z\" fill=\"white\"><\/path><path d=\"M24.0117 31.981H25.7695V33.7388H24.0117V31.981Z\" fill=\"white\"><\/path><path d=\"M32.8008 31.981H34.5586V33.7388H32.8008V31.981Z\" fill=\"white\"><\/path><path d=\"M25.7695 37.2544C25.7695 39.1929 27.3466 40.77 29.2852 40.77C31.2237 40.77 32.8008 39.1929 32.8008 37.2544V35.4966H25.7695V37.2544ZM31.043 37.2544C31.043 38.2237 30.2544 39.0122 29.2852 39.0122C28.3159 39.0122 27.5273 38.2237 27.5273 37.2544H31.043Z\" fill=\"white\"><\/path><path d=\"M24.832 26.5903V23.0747H26.5898V14.2856H14.2852V23.0747H20.1445L24.832 26.5903ZM16.043 16.0435H24.832V21.3169H23.0742V23.0747L20.7305 21.3169H16.043V16.0435Z\" fill=\"white\"><\/path><path d=\"M21.3164 17.8013H23.0742V19.5591H21.3164V17.8013Z\" fill=\"white\"><\/path><path d=\"M17.8008 17.8013H19.5586V19.5591H17.8008V17.8013Z\" fill=\"white\"><\/path><path d=\"M35.4961 17.8013H40.7695V19.5591H35.4961V17.8013Z\" fill=\"white\"><\/path><\/g><defs><\/defs><\/svg>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tChatbots et IA\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\troutage et r\u00e9ponses optimis\u00e9s, aliment\u00e9s par votre base de connaissances\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-flip-box__button elementor-button elementor-size-md\" href=\"https:\/\/www.smcconsulting.be\/fr\/freshworks\/freshchat\/\">\n\t\t\t\t\t\t\tEn savoir plus\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-408f0b3 e-flex e-con-boxed e-con e-parent\" data-id=\"408f0b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3cd0922 e-con-full e-flex e-con e-child\" data-id=\"3cd0922\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5815ee0 semi-bold elementor-widget elementor-widget-heading\" data-id=\"5815ee0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conseil et mise en \u0153uvre en gestion des services informatiques (ITSM) <strong>Conseil et mise en \u0153uvre<\/strong><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73eaf0f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"73eaf0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0e6c74 semi-bold box-link semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"b0e6c74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019ITSM est notre expertise principale. Nous mettons en \u0153uvre votre plateforme et les processus qui l\u2019entourent, puis automatisons les transferts qui ralentissent les \u00e9quipes. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efca83d semi-bold box-link semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"efca83d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Apportez de la structure \u00e0 la mani\u00e8re dont vos \u00e9quipes g\u00e8rent les incidents, les changements et les demandes de service. Nous mettons en place des <a href=\"https:\/\/www.smcconsulting.be\/fr\/gestion-des-services-informatiques\/\"><strong>plateformes ITSM<\/strong><\/a> afin que votre service informatique puisse fournir un support coh\u00e9rent et mesurable, sans surcharge manuelle. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b47512e semi-bold box-link semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"b47512e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En pratique, c\u2019est l\u00e0 que les \u00e9quipes constatent les gains les plus rapides : moins d\u2019allers-retours sur les demandes, une meilleure visibilit\u00e9 sur la charge de travail et les SLA, ainsi que des op\u00e9rations de service pr\u00e9visibles entre les \u00e9quipes et les sites.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3b572d e-con-full e-flex e-con e-child\" data-id=\"e3b572d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f03319 elementor-widget elementor-widget-image\" data-id=\"4f03319\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"668\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/IT-Service-Management-ITSM-Consulting-and-Implementation-img-1024x668.png\" class=\"attachment-large size-large wp-image-68802\" alt=\"Conseil et mise en \u0153uvre en gestion des services informatiques (ITSM) img\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/IT-Service-Management-ITSM-Consulting-and-Implementation-img-1024x668.png 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/IT-Service-Management-ITSM-Consulting-and-Implementation-img-300x196.webp 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/IT-Service-Management-ITSM-Consulting-and-Implementation-img-768x501.png 768w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/IT-Service-Management-ITSM-Consulting-and-Implementation-img.webp 1140w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90a4ec8 e-flex e-con-boxed e-con e-parent\" data-id=\"90a4ec8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6df8c2 semi-bold elementor-widget elementor-widget-heading\" data-id=\"c6df8c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ce que nous mettons en \u0153uvre <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b353b30 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b353b30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-85cbc85 e-con-full e-flex e-con e-child\" data-id=\"85cbc85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f4931f9 e-con-full Tco-box e-flex e-con e-child\" data-id=\"f4931f9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60d3a86 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"60d3a86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Service-portal-and-service-catalog.svg\" class=\"attachment-full size-full wp-image-68847\" alt=\"Portail de services et catalogue de services\" \/><\/figure><div class=\"elementor-image-box-content\"><h6 class=\"elementor-image-box-title\">Portail de services et catalogue de services<\/h6><p class=\"elementor-image-box-description\">Des parcours de demande clairs, moins d\u2019allers-retours et une exp\u00e9rience utilisateur qui encourage l\u2019auto-service.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04567b5 e-con-full Tco-box e-flex e-con e-child\" data-id=\"04567b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa646de elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"aa646de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Incident-and-request-management.svg\" class=\"attachment-full size-full wp-image-68846\" alt=\"Gestion des incidents et des demandes\" \/><\/figure><div class=\"elementor-image-box-content\"><h6 class=\"elementor-image-box-title\">Gestion des incidents et des demandes<\/h6><p class=\"elementor-image-box-description\">Routage, r\u00e8gles de priorit\u00e9, suivi des SLA et workflows d\u2019escalade <br>qui s\u2019ex\u00e9cutent sans<br> intervention manuelle.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54c4e61 e-con-full Tco-box e-flex e-con e-child\" data-id=\"54c4e61\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6741237 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"6741237\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Change-management.svg\" class=\"attachment-full size-full wp-image-68845\" alt=\"Change management\" \/><\/figure><div class=\"elementor-image-box-content\"><h6 class=\"elementor-image-box-title\">Gestion<br> des changements <\/h6><p class=\"elementor-image-box-description\">Workflows d\u2019approbation, <br>\u00e9tapes d\u2019\u00e9valuation des risques et suivi pr\u00eat pour les audits.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97c1051 e-con-full Tco-box e-flex e-con e-child\" data-id=\"97c1051\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd407fa elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"fd407fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Problem-and-knowledge-workflows.svg\" class=\"attachment-full size-full wp-image-68844\" alt=\"Workflows de gestion des probl\u00e8mes et des connaissances\" \/><\/figure><div class=\"elementor-image-box-content\"><h6 class=\"elementor-image-box-title\">Workflows de gestion des probl\u00e8mes et des connaissances<\/h6><p class=\"elementor-image-box-description\">R\u00e9duction des probl\u00e8mes r\u00e9currents gr\u00e2ce \u00e0 une analyse structur\u00e9e<br> des causes racines<br> et \u00e0 des contenus de connaissance associ\u00e9s.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-96d5119 e-con-full Tco-box e-flex e-con e-child\" data-id=\"96d5119\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc85d14 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"bc85d14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Reporting-that-supports-decisions.svg\" class=\"attachment-full size-full wp-image-68843\" alt=\"Des rapports qui soutiennent la prise de d\u00e9cision\" \/><\/figure><div class=\"elementor-image-box-content\"><h6 class=\"elementor-image-box-title\">Des rapports qui soutiennent la prise de d\u00e9cision<\/h6><p class=\"elementor-image-box-description\">Performance des services, tendances des SLA, visibilit\u00e9 sur la charge de travail et suivi de l\u2019am\u00e9lioration continue.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3932912 platforms e-flex e-con-boxed e-con e-parent\" data-id=\"3932912\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b749b2 e-con-full e-flex e-con e-child\" data-id=\"7b749b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36fcc5e semi-bold elementor-widget elementor-widget-heading\" data-id=\"36fcc5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><strong>Plateformes ITSM<\/strong> <br>avec lesquelles nous travaillons<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34a5aef elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"34a5aef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53b8e42 link-border semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"53b8e42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous \u00eates encore en train de choisir votre outil ITSM, commencez par <br>nos <a href=\"https:\/\/www.smcconsulting.be\/fr\/gestion-des-services-informatiques\/\"><strong>crit\u00e8res d&rsquo;\u00e9valuation des fournisseurs ITSM<\/strong><\/a> ou explorez nos <br>services <a href=\"https:\/\/www.smcconsulting.be\/fr\/gestion-des-services-informatiques\/\"><strong>ITSM<\/strong><\/a> complets.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9011ad8 elementor-widget elementor-widget-ucaddon_blox_btn_group\" data-id=\"9011ad8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_blox_btn_group.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Button Group -->\n\n<style>\/* widget: Button Group *\/\n\n#uc_blox_btn_group_elementor_9011ad8\n{\n  display:flex;\n  flex-wrap: wrap;\n}\n\n#uc_blox_btn_group_elementor_9011ad8 a\n{\n  display:block;\n  text-decoration:none;\n  transition:0.3s;\n\n}\n\n#uc_blox_btn_group_elementor_9011ad8 .blox_btn_group_inner\n{\n  display:inline-flex;\n  align-items:center;\n}\n\n#uc_blox_btn_group_elementor_9011ad8 .blox_btn_group_inner .ue-btn-icon\n{\n  line-height:1em;\n}\n\n#uc_blox_btn_group_elementor_9011ad8 .blox_btn_group_inner .ue-btn-icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n<\/style>\n\n<div id=\"uc_blox_btn_group_elementor_9011ad8\" class=\"blox_btn_group uc-items-wrapper \" >\n  <a class=\"elementor-repeater-item-691faae \" href=\"\/www.smcconsulting.be\/book-a-meeting\/\" id=\"uc_blox_btn_group_elementor_9011ad8_item1\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\">R\u00e9server une consultation gratuite<\/div>\n  <\/div>\n<\/a>\n\n  \n\n\n<\/div>\n<!-- end Button Group -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22ad83f e-con-full e-flex e-con e-child\" data-id=\"22ad83f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-629ce5b e-con-full out-col e-flex e-con e-child\" data-id=\"629ce5b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2dd231 elementor-widget elementor-widget-image\" data-id=\"a2dd231\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.smcconsulting.be\/fr\/haloitsm-outil-de-gestion-des-services-informatiques\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"267\" height=\"53\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/HaloITSM-Logo.webp\" class=\"attachment-large size-large wp-image-67422\" alt=\"Plateforme de gestion des services informatiques HaloITSM\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3669f1b link-border semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"3669f1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Impl\u00e9mentation ITSM compl\u00e8te pour les organisations de taille moyenne et en croissance. Expertise <a href=\"https:\/\/www.smcconsulting.be\/fr\/haloitsm-belgique\/\"><strong>HaloITSM Belgique<\/strong><\/a> incluse.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d0b0b7f e-con-full out-col-01 e-flex e-con e-child\" data-id=\"d0b0b7f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6709bd8 elementor-widget elementor-widget-image\" data-id=\"6709bd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/servicenow\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"170\" height=\"25\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/ServiceNow-Logo.svg\" class=\"attachment-large size-large wp-image-67421\" alt=\"Plateforme de gestion des services informatiques ServiceNow\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e984f9b link-border bold elementor-widget elementor-widget-text-editor\" data-id=\"e984f9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tConseil et impl\u00e9mentation ITSM pour les op\u00e9rations de service \u00e0 l&rsquo;\u00e9chelle<br> de l&rsquo;entreprise. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a0d7622 e-con-full out-col-02 e-flex e-con e-child\" data-id=\"a0d7622\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8af2863 elementor-widget elementor-widget-image\" data-id=\"8af2863\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.smcconsulting.be\/fr\/freshservice-5\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"70\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/freshservice.webp\" class=\"attachment-large size-large wp-image-67960\" alt=\"Plateforme de gestion des services informatiques Freshservice\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/freshservice.webp 340w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/freshservice-300x62.webp 300w\" sizes=\"auto, (max-width: 340px) 100vw, 340px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd57021 link-border bold elementor-widget elementor-widget-text-editor\" data-id=\"fd57021\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tConfiguration ITSM bas\u00e9e sur Freshworks et support continu <br>pour les \u00e9quipes qui ont besoin de rapidit\u00e9 et de simplicit\u00e9\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-108308c e-flex e-con-boxed e-con e-parent\" data-id=\"108308c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3903f4c e-con-full e-flex e-con e-child\" data-id=\"3903f4c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d8d54f semi-bold elementor-widget elementor-widget-heading\" data-id=\"9d8d54f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><strong>Transformation num\u00e9rique<\/strong> <br>port\u00e9e au-del\u00e0 de l'ITSM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec3de0e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ec3de0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d66508e link-border elementor-widget elementor-widget-text-editor\" data-id=\"d66508e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tL&rsquo;ITSM est souvent le point d&rsquo;entr\u00e9e car les op\u00e9rations de service sont mesurables, bas\u00e9es sur des flux de travail et \u00e0 fort impact. Mais la m\u00eame approche : clart\u00e9 des flux de travail, automatisation, int\u00e9grations et adoption s&rsquo;applique \u00e0 chaque fonction op\u00e9rationnelle. \n<br><br>Nous accompagnons la transformation \u00e0 travers :\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b895f9a elementor-position-left box-link elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"b895f9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/IT-and-service-operations.svg\" class=\"attachment-full size-full wp-image-68906\" alt=\"Op\u00e9rations informatiques et de services\" \/><\/figure><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\">Expertise certifi\u00e9e ITIL v4<\/h5><p class=\"elementor-image-box-description\">Requ\u00eates, incidents, changements, SLA, rapports,<br> et gouvernance<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-481b6ec elementor-position-left box-link elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"481b6ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Customer-support-operations.svg\" class=\"attachment-full size-full wp-image-68905\" alt=\"Op\u00e9rations de support client\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Op\u00e9rations de support client<\/h4><p class=\"elementor-image-box-description\">Triage, cat\u00e9gories, QA, int\u00e9gration des connaissances,<br> et portails en libre-service<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29e8a5a elementor-position-left box-link elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"29e8a5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Business-operations.svg\" class=\"attachment-full size-full wp-image-68904\" alt=\"Op\u00e9rations commerciales\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Op\u00e9rations commerciales <\/h4><p class=\"elementor-image-box-description\">Approbations, int\u00e9gration des employ\u00e9s, requ\u00eates<br> internes et transferts inter-\u00e9quipes<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50f6c67 elementor-position-left box-link elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"50f6c67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/RevOps-workflows.svg\" class=\"attachment-full size-full wp-image-68903\" alt=\"Flux de travail RevOps\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Flux de travail RevOps <\/h4><p class=\"elementor-image-box-description\">Transferts entre le marketing, les ventes et le succ\u00e8s client o\u00f9 les frictions cr\u00e9ent des pertes de revenus<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f99a03a elementor-position-left box-link elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"f99a03a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Knowledge-foundations.svg\" class=\"attachment-full size-full wp-image-68902\" alt=\"Bases de connaissances\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Fondations de connaissances <\/h4><p class=\"elementor-image-box-description\">Contenu structur\u00e9 qui alimente le libre-service,<br> r\u00e9duit le volume de tickets et permet l'IA en toute s\u00e9curit\u00e9<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ddc37b e-con-full e-flex e-con e-child\" data-id=\"2ddc37b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71babb8 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"71babb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"719\" height=\"1024\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Digital-Transformation-scope-beyond-ITSM-Img-719x1024.webp\" class=\"attachment-large size-large wp-image-68888\" alt=\"Port\u00e9e de la transformation num\u00e9rique au-del\u00e0 de l&#039;ITSM Img\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Digital-Transformation-scope-beyond-ITSM-Img-719x1024.webp 719w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Digital-Transformation-scope-beyond-ITSM-Img-211x300.webp 211w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Digital-Transformation-scope-beyond-ITSM-Img-768x1094.webp 768w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Digital-Transformation-scope-beyond-ITSM-Img.webp 869w\" sizes=\"auto, (max-width: 719px) 100vw, 719px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ab822f e-flex e-con-boxed e-con e-child\" data-id=\"1ab822f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0dbe130 e-con-full e-flex e-con e-child\" data-id=\"0dbe130\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e33965d semi-bold elementor-widget elementor-widget-heading\" data-id=\"e33965d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cas d\u2019utilisation o\u00f9 le <strong>ROI se manifeste rapidement<\/strong><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99f9484 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"99f9484\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d125583 link-border elementor-widget elementor-widget-text-editor\" data-id=\"d125583\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous avez des demandes r\u00e9p\u00e9t\u00e9es, un volume \u00e9lev\u00e9 et des transferts inter-\u00e9quipes, vous pouvez am\u00e9liorer<br>rapidement la rapidit\u00e9 et la coh\u00e9rence.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62bfa74 e-con-full e-flex e-con e-child\" data-id=\"62bfa74\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-faf4d29 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"faf4d29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"739\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Use-cases-where-ROI-shows-up-fast-Img-1024x739.jpg\" class=\"attachment-large size-large wp-image-68952\" alt=\"Cas d\u2019usage o\u00f9 le ROI se manifeste rapidement Img\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Use-cases-where-ROI-shows-up-fast-Img-1024x739.jpg 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Use-cases-where-ROI-shows-up-fast-Img-300x217.jpg 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Use-cases-where-ROI-shows-up-fast-Img-768x555.jpg 768w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Use-cases-where-ROI-shows-up-fast-Img.jpg 1180w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d2b3dca e-con-full e-flex e-con e-child\" data-id=\"d2b3dca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-12c2c1b e-con-full box-border e-flex e-con e-child\" data-id=\"12c2c1b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-188ad5e elementor-align-start  Consulting-link semi-bold  box-link elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"188ad5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.99 0C18.6107 0 23.98 5.35187 23.98 11.9512C23.98 18.5504 18.6107 23.9023 11.99 23.9023C5.36927 23.9023 0 18.5504 0 11.9512C0 5.35187 5.36927 0 11.99 0ZM9.50013 15.833L6.56468 12.9046C6.06459 12.4058 6.06448 11.5925 6.56468 11.0938C7.06499 10.5952 7.88462 10.5984 8.38129 11.0938L10.4508 13.1582L15.5989 8.02673C16.0992 7.52805 16.9153 7.52805 17.4155 8.02673C17.9158 8.52531 17.9151 9.33947 17.4155 9.83745L11.3576 15.8757C10.858 16.3737 10.0412 16.3744 9.54099 15.8757C9.52694 15.8617 9.51338 15.8475 9.50013 15.833Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Modernisation du centre de services (portail, catalogue, SLA, routage)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.99 0C18.6107 0 23.98 5.35187 23.98 11.9512C23.98 18.5504 18.6107 23.9023 11.99 23.9023C5.36927 23.9023 0 18.5504 0 11.9512C0 5.35187 5.36927 0 11.99 0ZM9.50013 15.833L6.56468 12.9046C6.06459 12.4058 6.06448 11.5925 6.56468 11.0938C7.06499 10.5952 7.88462 10.5984 8.38129 11.0938L10.4508 13.1582L15.5989 8.02673C16.0992 7.52805 16.9153 7.52805 17.4155 8.02673C17.9158 8.52531 17.9151 9.33947 17.4155 9.83745L11.3576 15.8757C10.858 16.3737 10.0412 16.3744 9.54099 15.8757C9.52694 15.8617 9.51338 15.8475 9.50013 15.833Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Flux de travail d\u2019int\u00e9gration et de d\u00e9part des employ\u00e9s (demandes, approbations, suivi)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.99 0C18.6107 0 23.98 5.35187 23.98 11.9512C23.98 18.5504 18.6107 23.9023 11.99 23.9023C5.36927 23.9023 0 18.5504 0 11.9512C0 5.35187 5.36927 0 11.99 0ZM9.50013 15.833L6.56468 12.9046C6.06459 12.4058 6.06448 11.5925 6.56468 11.0938C7.06499 10.5952 7.88462 10.5984 8.38129 11.0938L10.4508 13.1582L15.5989 8.02673C16.0992 7.52805 16.9153 7.52805 17.4155 8.02673C17.9158 8.52531 17.9151 9.33947 17.4155 9.83745L11.3576 15.8757C10.858 16.3737 10.0412 16.3744 9.54099 15.8757C9.52694 15.8617 9.51338 15.8475 9.50013 15.833Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Flux de travail de gestion du changement (approbations, \u00e9tapes de risque, tra\u00e7abilit\u00e9)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.99 0C18.6107 0 23.98 5.35187 23.98 11.9512C23.98 18.5504 18.6107 23.9023 11.99 23.9023C5.36927 23.9023 0 18.5504 0 11.9512C0 5.35187 5.36927 0 11.99 0ZM9.50013 15.833L6.56468 12.9046C6.06459 12.4058 6.06448 11.5925 6.56468 11.0938C7.06499 10.5952 7.88462 10.5984 8.38129 11.0938L10.4508 13.1582L15.5989 8.02673C16.0992 7.52805 16.9153 7.52805 17.4155 8.02673C17.9158 8.52531 17.9151 9.33947 17.4155 9.83745L11.3576 15.8757C10.858 16.3737 10.0412 16.3744 9.54099 15.8757C9.52694 15.8617 9.51338 15.8475 9.50013 15.833Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">D\u00e9flexion bas\u00e9e sur la connaissance (moins de tickets, r\u00e9solution plus rapide)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.99 0C18.6107 0 23.98 5.35187 23.98 11.9512C23.98 18.5504 18.6107 23.9023 11.99 23.9023C5.36927 23.9023 0 18.5504 0 11.9512C0 5.35187 5.36927 0 11.99 0ZM9.50013 15.833L6.56468 12.9046C6.06459 12.4058 6.06448 11.5925 6.56468 11.0938C7.06499 10.5952 7.88462 10.5984 8.38129 11.0938L10.4508 13.1582L15.5989 8.02673C16.0992 7.52805 16.9153 7.52805 17.4155 8.02673C17.9158 8.52531 17.9151 9.33947 17.4155 9.83745L11.3576 15.8757C10.858 16.3737 10.0412 16.3744 9.54099 15.8757C9.52694 15.8617 9.51338 15.8475 9.50013 15.833Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Automatisation du flux de travail de vente (passages de relais, coh\u00e9rence du suivi, synchronisation des donn\u00e9es)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c6f6ce semi-bold link-border elementor-widget elementor-widget-heading\" data-id=\"2c6f6ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Lecture utile : <a> <strong>Automatisation et orchestration ITSM <\/strong><\/a> <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e84b145 platforms-technology e-flex e-con-boxed e-con e-parent\" data-id=\"e84b145\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b7ebfb semi-bold elementor-widget elementor-widget-heading\" data-id=\"2b7ebfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Partenaires <strong>plateformes et technologies<\/strong><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c56d30a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c56d30a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f15204f link-border elementor-widget elementor-widget-text-editor\" data-id=\"f15204f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous impl\u00e9mentons et int\u00e9grons un ensemble cibl\u00e9 de plateformes B2B \u00e9prouv\u00e9es. Chacune est s\u00e9lectionn\u00e9e parce qu\u2019elle r\u00e9sout un v\u00e9ritable probl\u00e8me op\u00e9rationnel <br>et parce que nous la connaissons parfaitement. Que vous ayez besoin de rationaliser vos op\u00e9rations de service, d\u2019am\u00e9liorer le support client,<br>d\u2019automatiser les flux de travail entre les d\u00e9partements ou d\u2019optimiser votre infrastructure informatique, nos consultants certifi\u00e9s r\u00e9alisent des impl\u00e9mentations qui <br>produisent des r\u00e9sultats mesurables en quelques semaines, et non en plusieurs mois.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25c8456 link-border elementor-widget elementor-widget-text-editor\" data-id=\"25c8456\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous ne revendons pas d\u2019outils. Nous nous associons aux fournisseurs de plateformes afin de pouvoir impl\u00e9menter, configurer et prendre en charge leurs produits au plus haut <br>niveau. Cela signifie que vous b\u00e9n\u00e9ficiez de recommandations honn\u00eates bas\u00e9es sur ce qui convient \u00e0 votre organisation, \u00e0 la taille de votre \u00e9quipe, \u00e0 votre budget et \u00e0 vos <br>exigences d\u2019int\u00e9gration.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2e28a1 e-con-full e-grid e-con e-child\" data-id=\"a2e28a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b75afbd e-con-full platforms-box e-flex e-con e-child\" data-id=\"b75afbd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0a8890 elementor-widget elementor-widget-image\" data-id=\"e0a8890\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.smcconsulting.be\/fr\/haloitsm-outil-de-gestion-des-services-informatiques\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"267\" height=\"53\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/HaloITSM-Logo.webp\" class=\"attachment-large size-large wp-image-67422\" alt=\"Plateforme de gestion des services informatiques HaloITSM\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37773c3 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"37773c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dabd246 semi-bold box-link semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"dabd246\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Une plateforme ITSM compl\u00e8te con\u00e7ue pour <br>les organisations de taille moyenne et en croissance. Nous <br>sommes un partenaire certifi\u00e9 HaloITSM avec une expertise approfondie sur le march\u00e9 belge et europ\u00e9en.  De la gestion des incidents \u00e0 la CMDB, nous configurons HaloITSM pour qu&rsquo;il corresponde \u00e0 <br>votre mod\u00e8le de service d\u00e8s le premier jour.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3cc7012 e-con-full platforms-box e-flex e-con e-child\" data-id=\"3cc7012\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92d61ca elementor-widget elementor-widget-image\" data-id=\"92d61ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.smcconsulting.be\/fr\/conseil-et-implementation-servicenow-itsm\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"170\" height=\"25\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/ServiceNow-Logo.svg\" class=\"attachment-large size-large wp-image-67421\" alt=\"Plateforme de gestion des services informatiques ServiceNow\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-555f240 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"555f240\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0416df semi-bold box-link semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"a0416df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tServiceNow est une plateforme de gestion des services informatiques de premier plan con\u00e7ue pour rationaliser les op\u00e9rations informatiques, automatiser les flux de travail et am\u00e9liorer la prestation de services au sein des organisations. Nous proposons des services de conseil ServiceNow ITSM pour les organisations qui n\u00e9cessitent une automatisation avanc\u00e9e des flux de travail, une gouvernance et une prestation de services interd\u00e9partementale \u00e0 grande \u00e9chelle. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-169b1af e-con-full platforms-box e-flex e-con e-child\" data-id=\"169b1af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-795adfd elementor-widget elementor-widget-image\" data-id=\"795adfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"153\" height=\"31\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/freshworks-Logo.svg\" class=\"attachment-large size-large wp-image-67420\" alt=\"Plateforme de service client et d\u2019ITSM Freshworks\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6befc7e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6befc7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-174071c semi-bold box-link semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"174071c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tFreshworks propose des solutions logicielles pour le service client, les ventes et le marketing, am\u00e9liorant l&rsquo;engagement client.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd6feaa e-con-full platforms-box e-flex e-con e-child\" data-id=\"dd6feaa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6542082 elementor-widget elementor-widget-image\" data-id=\"6542082\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.smcconsulting.be\/fr\/partenaire-certifie-ringover\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2024\/12\/Ringover.svg\" class=\"attachment-large size-large wp-image-30558\" alt=\"Ringover\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d7eb58 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2d7eb58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ece46c semi-bold box-link semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"7ece46c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Une solution de t\u00e9l\u00e9phonie d&rsquo;entreprise bas\u00e9e sur le cloud avec routage d&rsquo;appels, enregistrement, analyses et int\u00e9gration CRM. Nous configurons Ringover pour la prospection commerciale, le support client et la communication interne afin que chaque appel soit enregistr\u00e9, suivi et exploitable au sein de vos plateformes existantes. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ad132d1 e-con-full platforms-box e-flex e-con e-child\" data-id=\"ad132d1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f105b4c elementor-widget elementor-widget-image\" data-id=\"f105b4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.smcconsulting.be\/fr\/solutions-dintelligence-commerciale-et-dautomatisation-dapollo-io\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"127\" height=\"31\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Apollo-Logo.svg\" class=\"attachment-large size-large wp-image-67419\" alt=\"Plateforme d\u2019intelligence commerciale et d\u2019engagement Apollo\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e8fc0e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5e8fc0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c027f4 semi-bold box-link semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"0c027f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Apollo.io est une plateforme intelligente d&rsquo;engagement commercial et de prospection qui dote les \u00e9quipes commerciales d&rsquo;insights bas\u00e9s sur les donn\u00e9es, de g\u00e9n\u00e9ration automatis\u00e9e de leads et d&rsquo;outils avanc\u00e9s de gestion des contacts pour am\u00e9liorer la prospection B2B et l&rsquo;acc\u00e9l\u00e9ration des revenus.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bfdc870 e-con-full platforms-box e-flex e-con e-child\" data-id=\"bfdc870\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae414ac elementor-widget elementor-widget-image\" data-id=\"ae414ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.smcconsulting.be\/fr\/partenaire-certifie-make\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"242\" height=\"50\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Make.webp\" class=\"attachment-large size-large wp-image-67424\" alt=\"Plateforme d\u2019automatisation des flux de travail Make\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69e25b0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"69e25b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd5f0d8 semi-bold box-link semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"fd5f0d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tUne puissante int\u00e9gration sans code. Make offre une plateforme d&rsquo;automatisation permettant aux entreprises de connecter leurs applications et processus pour une coordination transparente et une automatisation intelligente des t\u00e2ches.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fbe8dd h-link elementor-widget elementor-widget-heading\" data-id=\"5fbe8dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.smcconsulting.be\/fr\/freshworks\/freshdesk\/\">En savoir plus<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b0bb55 e-flex e-con-boxed e-con e-parent\" data-id=\"6b0bb55\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e9be218 e-con-full e-flex e-con e-child\" data-id=\"e9be218\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4754439 e-con-full e-flex e-con e-child\" data-id=\"4754439\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c617944 semi-bold elementor-widget elementor-widget-heading\" data-id=\"c617944\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment nous r\u00e9alisons vos <strong>projets de transformation digitale<\/strong><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9214361 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9214361\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18e0ab9 semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"18e0ab9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNous suivons une approche claire en cinq \u00e9tapes pour chaque mission, qu\u2019il s\u2019agisse du <br>d\u00e9ploiement d\u2019une plateforme unique ou d\u2019un programme de transformation multi-outils couvrant des bureaux en Belgique, en France et au Luxembourg.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da3d39f elementor-widget elementor-widget-image\" data-id=\"da3d39f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"704\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/How-We-Execute-Digital-Transformation-Projects-1024x704.jpg\" class=\"attachment-large size-large wp-image-69136\" alt=\"Comment nous r\u00e9alisons vos projets de transformation digitale\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/How-We-Execute-Digital-Transformation-Projects-1024x704.jpg 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/How-We-Execute-Digital-Transformation-Projects-300x206.jpg 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/How-We-Execute-Digital-Transformation-Projects-768x528.jpg 768w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/How-We-Execute-Digital-Transformation-Projects.jpg 1160w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-17978e3 e-con-full e-flex e-con e-child\" data-id=\"17978e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa6e603 elementor-align-start  Consulting-link semi-bold  box-link elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"fa6e603\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"49\" height=\"49\" viewBox=\"0 0 49 49\" fill=\"none\"><g opacity=\"0.2\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M24.5 48.5C37.7548 48.5 48.5 37.7548 48.5 24.5C48.5 11.2452 37.7548 0.5 24.5 0.5C11.2452 0.5 0.5 11.2452 0.5 24.5C0.5 37.7548 11.2452 48.5 24.5 48.5Z\" fill=\"white\" stroke=\"#1565D8\"><\/path><\/g><g clip-path=\"url(#clip0_455_54)\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M24.5 42.5C34.4411 42.5 42.5 34.4411 42.5 24.5C42.5 14.5589 34.4411 6.5 24.5 6.5C14.5589 6.5 6.5 14.5589 6.5 24.5C6.5 34.4411 14.5589 42.5 24.5 42.5Z\" fill=\"#192BC2\"><\/path><path d=\"M23.4726 30.5V19.204H25.9686V30.5H23.4726ZM21.2966 21.332V19.204H25.8086V21.332H21.2966Z\" fill=\"white\"><\/path><\/g><defs><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">D\u00e9couverte des objectifs, des flux de travail actuels, des outils, des contraintes et des indicateurs de r\u00e9f\u00e9rence. Vous obtenez une \u00e9valuation honn\u00eate, pr\u00e9cisant notamment si vos plateformes existantes peuvent \u00eatre optimis\u00e9es avant d\u2019investir dans de nouvelles solutions. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"49\" height=\"49\" viewBox=\"0 0 49 49\" fill=\"none\"><g opacity=\"0.2\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M24.5 48.5C37.7548 48.5 48.5 37.7548 48.5 24.5C48.5 11.2452 37.7548 0.5 24.5 0.5C11.2452 0.5 0.5 11.2452 0.5 24.5C0.5 37.7548 11.2452 48.5 24.5 48.5Z\" fill=\"white\" stroke=\"#1565D8\"><\/path><\/g><g clip-path=\"url(#clip0_455_54)\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M24.5 42.5C34.4411 42.5 42.5 34.4411 42.5 24.5C42.5 14.5589 34.4411 6.5 24.5 6.5C14.5589 6.5 6.5 14.5589 6.5 24.5C6.5 34.4411 14.5589 42.5 24.5 42.5Z\" fill=\"#192BC2\"><\/path><path d=\"M20.3684 29.092L24.7044 24.612C24.971 24.3453 25.1844 24.1 25.3444 23.876C25.5044 23.652 25.6217 23.444 25.6964 23.252C25.771 23.0493 25.8084 22.8467 25.8084 22.644C25.8084 22.2067 25.6644 21.8653 25.3764 21.62C25.099 21.364 24.731 21.236 24.2724 21.236C23.8244 21.236 23.419 21.3587 23.0564 21.604C22.7044 21.8387 22.363 22.228 22.0324 22.772L20.3524 21.316C20.8004 20.5587 21.371 19.988 22.0644 19.604C22.7577 19.22 23.5524 19.028 24.4484 19.028C25.227 19.028 25.899 19.172 26.4644 19.46C27.0404 19.748 27.483 20.1587 27.7924 20.692C28.1124 21.2253 28.2724 21.8493 28.2724 22.564C28.2724 23.012 28.2137 23.428 28.0964 23.812C27.979 24.1853 27.787 24.5587 27.5204 24.932C27.2644 25.2947 26.9177 25.6947 26.4804 26.132L23.4724 29.124L20.3684 29.092ZM20.3684 30.5V29.092L22.4964 28.356H28.4964V30.5H20.3684Z\" fill=\"white\"><\/path><\/g><defs><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Recommandation :<\/strong> nous concevons et cartographions les flux de travail cibles, les r\u00f4les, la gouvernance, le p\u00e9rim\u00e8tre de d\u00e9ploiement et les priorit\u00e9s d\u2019int\u00e9gration, <br>puis nous pr\u00e9sentons une feuille de route claire.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"49\" height=\"49\" viewBox=\"0 0 49 49\" fill=\"none\"><g opacity=\"0.2\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M24.5 48.5C37.7548 48.5 48.5 37.7548 48.5 24.5C48.5 11.2452 37.7548 0.5 24.5 0.5C11.2452 0.5 0.5 11.2452 0.5 24.5C0.5 37.7548 11.2452 48.5 24.5 48.5Z\" fill=\"white\" stroke=\"#1565D8\"><\/path><\/g><g clip-path=\"url(#clip0_455_54)\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M24.5 42.5C34.4411 42.5 42.5 34.4411 42.5 24.5C42.5 14.5589 34.4411 6.5 24.5 6.5C14.5589 6.5 6.5 14.5589 6.5 24.5C6.5 34.4411 14.5589 42.5 24.5 42.5Z\" fill=\"#192BC2\"><\/path><path d=\"M24.5793 30.676C23.8006 30.676 23.0859 30.5427 22.4353 30.276C21.7846 29.9987 21.2353 29.604 20.7873 29.092L22.4033 27.476C22.6059 27.7747 22.8993 28.02 23.2833 28.212C23.6779 28.3933 24.0939 28.484 24.5312 28.484C24.9259 28.484 25.2673 28.4147 25.5553 28.276C25.8433 28.1373 26.0673 27.94 26.2273 27.684C26.3979 27.428 26.4833 27.124 26.4833 26.772C26.4833 26.42 26.3979 26.1213 26.2273 25.876C26.0673 25.62 25.8273 25.4227 25.5073 25.284C25.1979 25.1453 24.8246 25.076 24.3873 25.076C24.1846 25.076 23.9713 25.092 23.7473 25.124C23.5339 25.1453 23.3526 25.1827 23.2033 25.236L24.3073 23.844C24.6059 23.7587 24.8886 23.6893 25.1553 23.636C25.4326 23.572 25.6886 23.54 25.9233 23.54C26.4993 23.54 27.0166 23.6787 27.4753 23.956C27.9339 24.2227 28.2966 24.6067 28.5633 25.108C28.8406 25.5987 28.9792 26.1853 28.9792 26.868C28.9792 27.6147 28.7926 28.276 28.4193 28.852C28.0566 29.428 27.5446 29.876 26.8833 30.196C26.2326 30.516 25.4646 30.676 24.5793 30.676ZM23.2033 25.236V23.844L25.9553 20.612L28.7713 20.596L25.9073 23.86L23.2033 25.236ZM21.4913 21.332V19.204H28.7713V20.596L26.8033 21.332H21.4913Z\" fill=\"white\"><\/path><\/g><defs><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Mise en \u0153uvre de la configuration<\/strong>, configuration du portail et du catalogue, accords de niveau de service (SLA), automatisation, int\u00e9grations et validation. Chaque installation comprend la migration des donn\u00e9es, la formation des utilisateurs et la documentation afin que votre \u00e9quipe soit op\u00e9rationnelle d\u00e8s le premier jour. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"49\" height=\"49\" viewBox=\"0 0 49 49\" fill=\"none\"><g opacity=\"0.2\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M24.5 48.5C37.7548 48.5 48.5 37.7548 48.5 24.5C48.5 11.2452 37.7548 0.5 24.5 0.5C11.2452 0.5 0.5 11.2452 0.5 24.5C0.5 37.7548 11.2452 48.5 24.5 48.5Z\" fill=\"white\" stroke=\"#1565D8\"><\/path><\/g><g clip-path=\"url(#clip0_455_54)\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M24.5 42.5C34.4411 42.5 42.5 34.4411 42.5 24.5C42.5 14.5589 34.4411 6.5 24.5 6.5C14.5589 6.5 6.5 14.5589 6.5 24.5C6.5 34.4411 14.5589 42.5 24.5 42.5Z\" fill=\"#192BC2\"><\/path><path d=\"M19.961 26.58L23.673 19.204H26.409L22.617 26.58H19.961ZM19.961 27.988V26.58L20.793 25.86H29.017V27.988H19.961ZM25.289 30.5V23.508H27.753V30.5H25.289Z\" fill=\"white\"><\/path><\/g><defs><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Accompagnement via des formations par r\u00f4les, des guides pratiques et des points de contr\u00f4le de l\u2019adoption.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"49\" height=\"49\" viewBox=\"0 0 49 49\" fill=\"none\"><g opacity=\"0.2\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M24.5 48.5C37.7548 48.5 48.5 37.7548 48.5 24.5C48.5 11.2452 37.7548 0.5 24.5 0.5C11.2452 0.5 0.5 11.2452 0.5 24.5C0.5 37.7548 11.2452 48.5 24.5 48.5Z\" fill=\"white\" stroke=\"#1565D8\"><\/path><\/g><g clip-path=\"url(#clip0_455_54)\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M24.5 42.5C34.4411 42.5 42.5 34.4411 42.5 24.5C42.5 14.5589 34.4411 6.5 24.5 6.5C14.5589 6.5 6.5 14.5589 6.5 24.5C6.5 34.4411 14.5589 42.5 24.5 42.5Z\" fill=\"#192BC2\"><\/path><path d=\"M24.5874 30.676C23.8088 30.676 23.0781 30.5427 22.3954 30.276C21.7234 29.9987 21.1634 29.604 20.7154 29.092L22.3474 27.476C22.5501 27.7747 22.8434 28.02 23.2274 28.212C23.6221 28.3933 24.0488 28.484 24.5074 28.484C24.9128 28.484 25.2648 28.4147 25.5634 28.276C25.8621 28.1267 26.0968 27.9187 26.2674 27.652C26.4381 27.3747 26.5234 27.0547 26.5234 26.692C26.5234 26.3187 26.4381 25.9987 26.2674 25.732C26.0968 25.4653 25.8568 25.2627 25.5474 25.124C25.2488 24.9747 24.9074 24.9 24.5234 24.9C24.1394 24.9 23.7874 24.9533 23.4674 25.06C23.1474 25.156 22.8541 25.3053 22.5874 25.508L22.7954 23.908C23.0408 23.716 23.2754 23.5613 23.4994 23.444C23.7234 23.316 23.9688 23.22 24.2354 23.156C24.5021 23.092 24.8168 23.06 25.1794 23.06C26.0114 23.06 26.7101 23.2307 27.2754 23.572C27.8514 23.9133 28.2834 24.3667 28.5714 24.932C28.8701 25.4973 29.0194 26.1213 29.0194 26.804C29.0194 27.5507 28.8328 28.2173 28.4594 28.804C28.0968 29.3907 27.5848 29.8493 26.9234 30.18C26.2621 30.5107 25.4834 30.676 24.5874 30.676ZM22.5874 25.508L21.4994 24.5L22.0434 19.204H24.3154L23.7234 24.452L22.5874 25.508ZM22.3794 21.332L22.0434 19.204H28.3954V21.332H22.3794Z\" fill=\"white\"><\/path><\/g><defs><\/defs><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Optimisation de la cadence des rapports, du carnet de commandes d\u2019am\u00e9lioration continue et de l\u2019extension de l\u2019automatisation. Notre objectif est de rendre votre \u00e9quipe autonome. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f31b469 semi-bold link-border elementor-widget elementor-widget-heading\" data-id=\"f31b469\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">En savoir plus sur <a> <strong> notre fa\u00e7on de travailler <\/strong><\/a> <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-595f653 blog-post e-flex e-con-boxed e-con e-parent\" data-id=\"595f653\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a0f3df semi-bold elementor-widget elementor-widget-heading\" data-id=\"4a0f3df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ressources pour <strong>\nles d\u00e9cisions ITSM<\/strong>\n et <strong>\nla planification du d\u00e9ploiement <\/strong> \n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa17719 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fa17719\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4f0432 link-border elementor-widget elementor-widget-text-editor\" data-id=\"f4f0432\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSi vous \u00e9laborez un dossier commercial interne ou s\u00e9lectionnez un outil, ces ressources vous aident \u00e0 avancer plus rapidement <br>gr\u00e2ce \u00e0 des conseils pratiques.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-362b3ae e-con-full e-flex e-con e-child\" data-id=\"362b3ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1c9fb23 e-con-full e-flex e-con e-child\" data-id=\"1c9fb23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc4bf66 preserve-img-ratio-cover elementor-widget elementor-widget-the7_elements\" data-id=\"bc4bf66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"the7_elements.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"portfolio-shortcode the7-elementor-widget the7_elements-bc4bf66 mode-masonry classic-layout-list description-under-image meta-info-off content-bg-on resize-by-browser-width loading-effect-none jquery-filter\" data-padding=\"30px\" data-mobile-columns-num=\"1\" data-tablet-columns-num=\"2\" data-desktop-columns-num=\"3\" data-wide-desktop-columns-num=\"3\" data-post-limit=\"-1\" data-pagination-mode=\"none\" data-scroll-offset=\"\" aria-live=\"assertive\"><div class=\"iso-container dt-isotope custom-iso-columns\"><div class=\"visible wf-cell iso-item\" data-post-id=\"80548\" data-date=\"2026-03-20T14:52:01+01:00\" data-name=\"Indicateurs XLA : 8 signaux dexp\u00e9rience qui pr\u00e9disent ladoption et la d\u00e9flexion\"><article class=\"post visible post-80548 type-post status-publish format-standard has-post-thumbnail hentry category-gestion-des-actifs category-gestion-des-incidents category-gestion-des-problemes category-gestion-du-changement category-haloitsm category-itsm tag-gestion-des-incidents tag-itil-v4 tag-itsm tag-transformation-numerique tag-xla category-178 category-176 category-179 category-177 category-180 category-175 description-off\" data-name=\"Indicateurs XLA : 8 signaux dexp\u00e9rience qui pr\u00e9disent ladoption et la d\u00e9flexion\" data-date=\"2026-03-20T14:52:01+01:00\">\n\n\t<div class=\"post-thumbnail-wrap\">\n\t\t<div class=\"post-thumbnail\">\n\n\t\t\t<a class=\"post-thumbnail-rollover layzr-bg img-css-resize-wrapper\" aria-label=\"Post image\" href=\"https:\/\/www.smcconsulting.be\/fr\/le-xla-en-pratique-8-indicateurs-dexperience-qui-predisent-ladoption-et-la-deflexion\/\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%201024%201024&#039;%2F%3E\" class=\"attachment-full size-full preload-me aspect lazy lazy-load\" alt=\"IT leaders reviewing an experience dashboard that visualizes XLA metrics and ITSM user satisfaction across services\" sizes=\"(max-width: 767px) 1024px, 1024px\" style=\"--ratio: 1024 \/ 1024;\" data-src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/xla-metrics-itsm-experience-dashboard.webp\" loading=\"eager\" data-srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/xla-metrics-itsm-experience-dashboard.webp 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/xla-metrics-itsm-experience-dashboard-300x300.webp 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/xla-metrics-itsm-experience-dashboard-150x150.webp 150w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/xla-metrics-itsm-experience-dashboard-768x768.webp 768w\" \/><\/a>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"ele-entry-title\"><a href=\"https:\/\/www.smcconsulting.be\/fr\/le-xla-en-pratique-8-indicateurs-dexperience-qui-predisent-ladoption-et-la-deflexion\/\" rel=\"bookmark\" title=\"Indicateurs XLA : 8 signaux dexp\u00e9rience qui pr\u00e9disent ladoption et la d\u00e9flexion\">Indicateurs XLA : 8 signaux dexp\u00e9rience qui pr\u00e9disent ladoption et la d\u00e9flexion<\/a><\/h3><div class=\"entry-excerpt\"><p>D\u00e9couvrez comment les indicateurs XLA aident les responsables informatiques \u00e0\u2026<\/p>\n<\/div><a href=\"https:\/\/www.smcconsulting.be\/fr\/le-xla-en-pratique-8-indicateurs-dexperience-qui-predisent-ladoption-et-la-deflexion\/\" target=\"\" aria-label=\"Read more about Indicateurs XLA : 8 signaux dexp\u00e9rience qui pr\u00e9disent ladoption et la d\u00e9flexion\" class=\"box-button elementor-button elementor-size-xl\">Lire la suite<\/a>\n<\/div><\/article><\/div><div class=\"visible wf-cell iso-item\" data-post-id=\"74346\" data-date=\"2026-03-06T14:24:05+01:00\" data-name=\"CMDB conforme \u00e0 NIS2 : le mod\u00e8le de donn\u00e9es d&#039;actifs minimum pour la cyber-r\u00e9silience (UE)\"><article class=\"post visible post-74346 type-post status-publish format-standard has-post-thumbnail hentry category-gestion-des-actifs category-gestion-des-incidents category-gestion-des-problemes category-gestion-du-changement category-haloitsm category-itsm tag-gestion-des-actifs tag-gestion-des-incidents tag-halo-itsm tag-itil-v4 tag-itsm category-178 category-176 category-179 category-177 category-180 category-175 description-off\" data-name=\"CMDB conforme \u00e0 NIS2 : le mod\u00e8le de donn\u00e9es d&rsquo;actifs minimum pour la cyber-r\u00e9silience (UE)\" data-date=\"2026-03-06T14:24:05+01:00\">\n\n\t<div class=\"post-thumbnail-wrap\">\n\t\t<div class=\"post-thumbnail\">\n\n\t\t\t<a class=\"post-thumbnail-rollover layzr-bg img-css-resize-wrapper\" aria-label=\"Post image\" href=\"https:\/\/www.smcconsulting.be\/fr\/cmdb-conforme-a-nis2-le-modele-de-donnees-dactifs-minimum-pour-la-cyber-resilience-ue\/\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%201024%201024&#039;%2F%3E\" class=\"attachment-full size-full preload-me aspect lazy lazy-load\" alt=\"Diagramme d&#039;une architecture d&#039;exigences CMDB NIS2 montrant les services, actifs, fournisseurs et donn\u00e9es de s\u00e9curit\u00e9 pour la cyber-r\u00e9silience de l&#039;UE\" sizes=\"(max-width: 767px) 1024px, 1024px\" style=\"--ratio: 1024 \/ 1024;\" data-src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/image.webp\" loading=\"eager\" data-srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/image.webp 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/image-300x300.webp 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/image-150x150.webp 150w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/03\/image-768x768.webp 768w\" \/><\/a>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"ele-entry-title\"><a href=\"https:\/\/www.smcconsulting.be\/fr\/cmdb-conforme-a-nis2-le-modele-de-donnees-dactifs-minimum-pour-la-cyber-resilience-ue\/\" rel=\"bookmark\" title=\"CMDB conforme \u00e0 NIS2 : le mod\u00e8le de donn\u00e9es d&rsquo;actifs minimum pour la cyber-r\u00e9silience (UE)\">CMDB conforme \u00e0 NIS2 : le mod\u00e8le de donn\u00e9es d&rsquo;actifs minimum pour la cyber-r\u00e9silience (UE)<\/a><\/h3><div class=\"entry-excerpt\"><p>Comprenez comment les exigences CMDB de NIS2 transforment votre CMDB\u2026<\/p>\n<\/div><a href=\"https:\/\/www.smcconsulting.be\/fr\/cmdb-conforme-a-nis2-le-modele-de-donnees-dactifs-minimum-pour-la-cyber-resilience-ue\/\" target=\"\" aria-label=\"Read more about CMDB conforme \u00e0 NIS2 : le mod\u00e8le de donn\u00e9es d&rsquo;actifs minimum pour la cyber-r\u00e9silience (UE)\" class=\"box-button elementor-button elementor-size-xl\">Lire la suite<\/a>\n<\/div><\/article><\/div><div class=\"visible wf-cell iso-item\" data-post-id=\"71476\" data-date=\"2026-02-27T15:51:42+01:00\" data-name=\"Construire un mod\u00e8le de CMDB et d\u2019actifs fiable dans ServiceNow : le\u00e7ons tir\u00e9es de plus de 80 programmes ITSM\"><article class=\"post visible post-71476 type-post status-publish format-standard has-post-thumbnail hentry category-gestion-des-actifs category-itsm tag-itil-v4 tag-itom tag-itsm category-178 category-175 description-off\" data-name=\"Construire un mod\u00e8le de CMDB et d\u2019actifs fiable dans ServiceNow : le\u00e7ons tir\u00e9es de plus de 80 programmes ITSM\" data-date=\"2026-02-27T15:51:42+01:00\">\n\n\t<div class=\"post-thumbnail-wrap\">\n\t\t<div class=\"post-thumbnail\">\n\n\t\t\t<a class=\"post-thumbnail-rollover layzr-bg img-css-resize-wrapper\" aria-label=\"Post image\" href=\"https:\/\/www.smcconsulting.be\/fr\/construire-une-cmdb-et-un-modele-dactifs-fiables-dans-servicenow-les-lecons-de-plus-de-80-programmes-itsm\/\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039;%20viewBox%3D&#039;0%200%201024%201024&#039;%2F%3E\" class=\"attachment-full size-full preload-me aspect lazy lazy-load\" alt=\"Illustration des meilleures pratiques de la CMDB ServiceNow montrant les \u00e9l\u00e9ments de configuration connect\u00e9s, les services et les donn\u00e9es d\u2019actifs pour la prise de d\u00e9cision informatique\" sizes=\"(max-width: 767px) 1024px, 1024px\" style=\"--ratio: 1024 \/ 1024;\" data-src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/image-5.webp\" loading=\"eager\" data-srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/image-5.webp 1024w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/image-5-300x300.webp 300w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/image-5-150x150.webp 150w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/image-5-768x768.png 768w\" \/><\/a>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"post-entry-content\">\n\n\t<h3 class=\"ele-entry-title\"><a href=\"https:\/\/www.smcconsulting.be\/fr\/construire-une-cmdb-et-un-modele-dactifs-fiables-dans-servicenow-les-lecons-de-plus-de-80-programmes-itsm\/\" rel=\"bookmark\" title=\"Construire un mod\u00e8le de CMDB et d\u2019actifs fiable dans ServiceNow : le\u00e7ons tir\u00e9es de plus de 80 programmes ITSM\">Construire un mod\u00e8le de CMDB et d\u2019actifs fiable dans ServiceNow : le\u00e7ons tir\u00e9es de plus de 80 programmes ITSM<\/a><\/h3><div class=\"entry-excerpt\"><p>Explorez les meilleures pratiques de la CMDB ServiceNow pour am\u00e9liorer\u2026<\/p>\n<\/div><a href=\"https:\/\/www.smcconsulting.be\/fr\/construire-une-cmdb-et-un-modele-dactifs-fiables-dans-servicenow-les-lecons-de-plus-de-80-programmes-itsm\/\" target=\"\" aria-label=\"Read more about Construire un mod\u00e8le de CMDB et d\u2019actifs fiable dans ServiceNow : le\u00e7ons tir\u00e9es de plus de 80 programmes ITSM\" class=\"box-button elementor-button elementor-size-xl\">Lire la suite<\/a>\n<\/div><\/article><\/div><\/div><!-- iso-container|iso-grid --><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d26089 h-link elementor-widget elementor-widget-heading\" data-id=\"5d26089\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.smcconsulting.be\/fr\/blog\/\">Parcourir tous les articles<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8fca1c e-flex e-con-boxed e-con e-parent\" data-id=\"b8fca1c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91778dc semi-bold elementor-widget elementor-widget-heading\" data-id=\"91778dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><strong>Foire aux questions<\/strong>\n sur nos services de conseil<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af591fc elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"af591fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c25a7d faq-link elementor-widget elementor-widget-accordion\" data-id=\"0c25a7d\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"our-faq\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1271\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1271\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Avec quels types d\u2019organisations SMC Consulting travaille-t-il ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1271\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1271\"><p>Nous travaillons principalement avec des entreprises B2B de taille moyenne et des grandes entreprises en Belgique, en France et au Luxembourg. Il s\u2019agit g\u00e9n\u00e9ralement d\u2019organisations disposant d\u2019\u00e9quipes informatiques en pleine croissance, d\u2019op\u00e9rations internes complexes ou de besoins de support client multicanal. Si votre \u00e9quipe est confront\u00e9e \u00e0 des outils d\u00e9connect\u00e9s ou \u00e0 des processus manuels, nous pouvons vous aider. Visitez notre <a href=\"\/about\"><strong>page \u00e0 propos<\/strong><\/a> pour en savoir plus sur qui nous sommes.   <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1272\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1272\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quels outils ITSM SMC Consulting met-il en \u0153uvre ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1272\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1272\"><p>Nous impl\u00e9mentons <a href=\"https:\/\/www.smcconsulting.be\/fr\/haloitsm\/\"><strong>HaloITSM<\/strong><\/a>, <a href=\"\/servicenow\"><strong>ServiceNow<\/strong><\/a> et <a href=\"https:\/\/www.smcconsulting.be\/fr\/freshservice-5\/\"><strong>Freshservice<\/strong><\/a>. Nous pouvons \u00e9galement vous aider \u00e0 choisir la solution la mieux adapt\u00e9e en fonction de vos exigences, de vos contraintes, de vos besoins en mati\u00e8re de gouvernance et du co\u00fbt total de possession. Consultez nos <a href=\"\/blog\/itsm-vendor-evaluation\"><strong>crit\u00e8res d\u2019\u00e9valuation des fournisseurs ITSM<\/strong><\/a> pour obtenir des conseils.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1273\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1273\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment choisissez-vous la plateforme \u00e0 recommander ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1273\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1273\"><p>Nous partons de vos besoins, et non d\u2019un produit. Apr\u00e8s avoir \u00e9valu\u00e9 vos flux de travail, la taille de votre \u00e9quipe, votre budget et vos besoins d\u2019int\u00e9gration, nous vous recommandons la plateforme la plus adapt\u00e9e. Comme nous sommes partenaires de plusieurs fournisseurs, nos recommandations sont guid\u00e9es par ce qui fonctionne pour votre entreprise, et non par des accords commerciaux.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1274\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1274\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quelle est la dur\u00e9e d'une impl\u00e9mentation typique&nbsp;?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1274\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1274\"><p>Cela d\u00e9pend de l\u2019\u00e9tendue du projet. Le d\u00e9ploiement d\u2019une plateforme unique \u2014 comme un centre d\u2019assistance ou un CRM \u2014 prend g\u00e9n\u00e9ralement de quatre \u00e0 huit semaines. Les programmes plus vastes impliquant plusieurs outils et int\u00e9grations peuvent durer de trois \u00e0 six mois. Nous fournissons un calendrier d\u00e9taill\u00e9 lors de la phase de recommandation afin d\u2019\u00e9viter toute surprise.   <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1275\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1275\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Pouvez-vous nous aider avec des plateformes que nous avons d\u00e9j\u00e0 d\u00e9ploy\u00e9es ?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1275\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1275\"><p>Absolument. Nous aidons r\u00e9guli\u00e8rement les organisations \u00e0 optimiser, reconfigurer ou \u00e9tendre les plateformes dans lesquelles elles ont d\u00e9j\u00e0 investi. Parfois, un outil existant bien param\u00e9tr\u00e9 cr\u00e9e plus de valeur qu\u2019un outil flambant neuf. <a href=\"\/contact\"><strong>Contactez-nous<\/strong><\/a> pour discuter de votre situation.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-018b2d2 next-step e-flex e-con-boxed e-con e-parent\" data-id=\"018b2d2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cdfcc79 semi-bold elementor-widget elementor-widget-heading\" data-id=\"cdfcc79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Parlons de votre <strong>prochaine \u00e9tape<\/strong><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46c9911 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"46c9911\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75348e2 semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"75348e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tQue vous \u00e9valuiez de nouvelles plateformes ou que vous cherchiez \u00e0 tirer davantage parti de celles que vous poss\u00e9dez d\u00e9j\u00e0, nous sommes <br>l\u00e0 pour vous aider \u00e0 progresser, pas seulement \u00e0 planifier. SMC Consulting accompagne les \u00e9quipes B2B en Belgique, <br>en France et au Luxembourg qui sont pr\u00eates \u00e0 avancer. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cabc542 elementor-widget elementor-widget-ucaddon_blox_btn_group\" data-id=\"cabc542\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_blox_btn_group.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Button Group -->\n\n<style>\/* widget: Button Group *\/\n\n#uc_blox_btn_group_elementor_cabc542\n{\n  display:flex;\n  flex-wrap: wrap;\n}\n\n#uc_blox_btn_group_elementor_cabc542 a\n{\n  display:block;\n  text-decoration:none;\n  transition:0.3s;\n\n}\n\n#uc_blox_btn_group_elementor_cabc542 .blox_btn_group_inner\n{\n  display:inline-flex;\n  align-items:center;\n}\n\n#uc_blox_btn_group_elementor_cabc542 .blox_btn_group_inner .ue-btn-icon\n{\n  line-height:1em;\n}\n\n#uc_blox_btn_group_elementor_cabc542 .blox_btn_group_inner .ue-btn-icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n<\/style>\n\n<div id=\"uc_blox_btn_group_elementor_cabc542\" class=\"blox_btn_group uc-items-wrapper \" >\n  <a class=\"elementor-repeater-item-691faae \" href=\"\/contact\" id=\"uc_blox_btn_group_elementor_cabc542_item1\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\">R\u00e9server une consultation<\/div>\n  <\/div>\n<\/a>\n\n  \n\n\n<\/div>\n<!-- end Button Group -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Mise en \u0153uvre ITSM et automatisation des workflows con\u00e7ues pour piloter vos op\u00e9rations SMC Consulting collabore avec des entreprises en Belgique, en France, au Luxembourg et en Suisse pour mettre en \u0153uvre et optimiser les plateformes qui alimentent vos op\u00e9rations quotidiennes, de la gestion des services informatiques et du support client \u00e0 la gestion de&hellip;<\/p>\n","protected":false},"author":20,"featured_media":68384,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-67090","page","type-page","status-publish","has-post-thumbnail","hentry","category-178","category-175","description-off"],"_wp_attached_file":null,"_wp_attachment_metadata":null,"_wp_attachment_image_alt":null,"tiny_compress_images":null,"image_optimizer_metadata":null,"_elementor_inline_svg":null,"_elementor_source_image_hash":null,"_wp_attachment_backup_sizes":null,"_elementor_is_screenshot":null,"_source_url":null,"_customize_restore_dismissed":null,"_elementor_source":null,"_elementor_screenshot":null,"_elementor_location":null,"_elementor_priority":null,"_elementor_code":null,"_elementor_extra_options":null,"_menu_item_type":null,"_menu_item_menu_item_parent":null,"_menu_item_object_id":null,"_menu_item_object":null,"_menu_item_target":null,"_menu_item_classes":null,"_menu_item_xfn":null,"_menu_item_url":null,"_yoast_wpseo_meta-robots-noindex":null,"_yoast_wpseo_meta-robots-nofollow":null,"_yoast_wpseo_is_cornerstone":null,"_yoast_wpseo_schema_page_type":null,"_yoast_wpseo_schema_article_type":null,"_yoast_wpseo_twitter-image":"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Home-Banner.jpg","_yoast_wpseo_twitter-image-id":"68360","_oembed_4e40b8f795b4bd64c1711346bd5a6cd2":null,"popup_title":null,"enabled":null,"popup_settings":null,"data_version":null,"popup_open_count":null,"popup_conversion_count":null,"popup_open_count_total":null,"popup_last_opened":null,"_pum_built_in":null,"_pum_default_theme":null,"popup_theme_data_version":null,"popup_theme_settings":null,"_yoast_wpseo_primary_category":null,"_wpb_vc_js_status":null,"_dt_sidebar_position":null,"_dt_sidebar_widgetarea_id":null,"_dt_sidebar_hide_on_mobile":null,"_dt_footer_show":null,"_dt_footer_widgetarea_id":null,"_dt_footer_hide_on_mobile":null,"_dt_header_title":null,"_dt_header_background":null,"_dt_header_background_below_slideshow":null,"_dt_header_transparent_bg_color":null,"_dt_header_transparent_bg_opacity":null,"_dt_header_transparent_bg_color_scheme":null,"_dt_post_options_back_button":null,"_dt_post_options_hide_thumbnail":null,"_dt_post_options_related_mode":null,"_dt_post_options_preview":null,"_dt_post_options_related_categories":null,"_dt_header_disabled_background":null,"_dt_header_disabled_transparent_bg_color":null,"_dt_header_disabled_transparent_bg_opacity":null,"_dt_header_disabled_transparent_bg_color_scheme":null,"_dt_header_transparent_top_bar_bg_color":null,"_dt_header_transparent_top_bar_bg_opacity":null,"_dt_header_disabled_transparent_top_bar_bg_color":null,"_dt_header_disabled_transparent_top_bar_bg_opacity":null,"_dt_page_overrides_top_margin":null,"_dt_page_overrides_bottom_margin":null,"_dt_page_overrides_right_margin":null,"_dt_page_overrides_left_margin":null,"_dt_mobile_page_padding_top":null,"_dt_mobile_page_padding_right":null,"_dt_mobile_page_padding_bottom":null,"_dt_mobile_page_padding_left":null,"inline_featured_image":null,"_dt_microsite_primary_menu":null,"_dt_microsite_split_left_menu":null,"_dt_microsite_split_right_menu":null,"_dt_microsite_mobile_menu":null,"the7_shortcodes_dynamic_css":null,"_oembed_53fe0466b99fb8c537a3e7675fff29b1":null,"_wpb_shortcodes_custom_css":null,"_wpb_shortcodes_custom_css_updated":null,"_oembed_962f49c37c23c82cc3e7792d0a2c55ff":null,"_oembed_time_962f49c37c23c82cc3e7792d0a2c55ff":null,"_oembed_0adc3375c397b53b4ef1adf0b6350f14":null,"_oembed_time_0adc3375c397b53b4ef1adf0b6350f14":null,"_yoast_wpseo_opengraph-image":"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Home-Banner.jpg","_yoast_wpseo_opengraph-image-id":"68360","tpg-post-view-count":null,"_wp_desired_post_slug":null,"Freshservice Support : Optimisez votre ITSM %%page%% %%sep%% %%sitename%%":null,"Freshservice Support":null,"D\u00e9couvrez Freshservice, solution int\u00e9gr\u00e9e pour un support ITSM efficace. Essayez-le et am\u00e9liorez vos services IT d\u00e8s maintenant !":null,"_wp_old_slug":null,"_edit_lock":null,"_eael_post_view_count":"12374","_wp_trash_meta_status":null,"_wp_trash_meta_time":null,"_elementor_template_type":"wp-page","_elementor_edit_mode":"builder","_elementor_version":"3.35.7","_elementor_pro_version":null,"_wp_page_template":"default","_elementor_page_settings":{"eael_ext_toc_title":"Table of Contents","custom_css":".flip-box-grid .elementor-flip-box__layer {\r\n    border-radius: 20px;\r\n}\r\n.flip-box-grid  a.elementor-flip-box__button {\r\n    background: transparent !important;\r\n}\r\n.flip-box-grid  a.elementor-flip-box__button:hover {\r\n    background: #fff !important;\r\n}.post-entry-content {\r\n    display: flex;\r\n    flex-direction: column;\r\n    height: 100%;\r\n    justify-content: space-between;\r\n}\r\n\r\nbody .knowledge-box:hover svg path {\r\n\tfill: #192bc2 !important;\r\n\tstroke: #FFF !important;\r\n}\r\n.iso-container article.post {\r\n    height: 100% !important;\r\n    min-height: 100% !important;\r\n    max-height: 100% !important;\r\n}\r\n\r\n.iso-container .visible.wf-cell.iso-item.shown{\r\n   height: 100% !important;\r\n}\r\n\r\n.h-link:hover h4 {\r\n    text-decoration-color: #fff !important;\r\n}\r\n.next-step:after {\r\n    content: \"\";\r\n    background: url(https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Lets-Talk-About-Your-Next-Step-before.svg);\r\n    background-repeat: no-repeat;\r\n    position: absolute;\r\n    width: 250px;\r\n    height: 229px;\r\n    right: -53px;\r\n    bottom: 0px;\r\n    background-size: contain;\r\n}\r\n.blog-post:before {\r\n    content: \"\";\r\n    background: url(https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Resources-for-ITSM-decisions-and-rollout-planning-before.svg);\r\n    background-repeat: no-repeat;\r\n    position: absolute;\r\n    width: 300px;\r\n    height: 300px;\r\n    left: -2px;\r\n    top: 10px;\r\n    background-size: contain;\r\n}\r\n.platforms-technology:before {\r\n    content: \"\";\r\n    background: url(https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Platforms-Technology-Partners-before.svg);\r\n    background-repeat: no-repeat;\r\n    position: absolute;\r\n    width: 300px;\r\n    height: 300px;\r\n    left: -2px;\r\n    top: 10px;\r\n    background-size: contain;\r\n}\r\n.platforms-technology:after {\r\n    content: \"\";\r\n    background: url(https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Platforms-Technology-Partners-after.svg);\r\n    background-repeat: no-repeat;\r\n    position: absolute;\r\n    width: 300px;\r\n    height: 300px;\r\n    right: -71px;\r\n    bottom: 20px;\r\n    background-size: contain;\r\n}.business:before {\r\n    content: \"\";\r\n    background: url(https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Solutions-adapted-to-your-market-and-business-challenges-before.svg);\r\n    background-repeat: no-repeat;\r\n    position: absolute;\r\n    width: 210px;\r\n    height: 210px;\r\n    left: -2px;\r\n    top: 10px;\r\n    background-size: contain;\r\n}\r\n.business:after {\r\n    content: \"\";\r\n    background: url(https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Solutions-adapted-to-your-market-and-business-challenges-after.svg);\r\n    background-repeat: no-repeat;\r\n    position: absolute;\r\n    width: 300px;\r\n    height: 300px;\r\n    right: -77px;\r\n    bottom: 10px;\r\n    background-size: contain;\r\n}\r\n.elementor-widget-image-carousel.e-widget-swiper:before {\r\n    content: \"\";\r\n    width: 90px;\r\n    height: 90px;\r\n    position: absolute;\r\n    z-index: 9;\r\n    background: linear-gradient(270deg, rgba(255, 255, 255, 0) 0%, #FFFFFF 85.42%);\r\n}\r\n.elementor-widget-image-carousel.e-widget-swiper:after {\r\n    content: \"\";\r\n    width: 90px;\r\n    height: 90px;\r\n    position: absolute;\r\n    z-index: 9;\r\n    right:0;\r\n    top: 0;\r\nbackground: linear-gradient(270deg, rgba(255, 255, 255, 0.2) 0%, #FFFFFF 85.42%);\r\ntransform: matrix(-1, 0, 0, 1, 0, 0);\r\n}\r\n.swiper-slide img {\r\n    height: 50px !important;\r\n    object-fit: contain!important;\r\n}\r\n.swiper-slide figure.swiper-slide-inner {\r\n    width: fit-content !important;\r\n}\r\n.swiper-slide {\r\n    width: fit-content !important;\r\n}\r\n#our-faq .elementor-accordion-item:last-child{\r\nborder-width: 0px !important;\r\n}\r\n\r\n#our-faq .elementor-widget-accordion a {\r\n    color: #192BC2;\r\n}\r\n#our-faq .elementor-widget-accordion a:hover {\r\n    color: #4399A9;\r\n}\r\n#our-faq .elementor-accordion-item .elementor-tab-title.elementor-active {\r\n    padding-bottom: 10px !important;\r\n}\r\n\r\n#our-faq .elementor-accordion .elementor-tab-title .elementor-accordion-icon svg {\r\n    height: 1.8em !important;\r\n}\r\n\r\n#our-faq .elementor-icon-list-text a {\r\n  display: inline-block !important;\r\n  width: auto !important;\r\n}\r\n#our-faq 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