{"id":36632,"date":"2025-09-22T07:24:05","date_gmt":"2025-09-22T05:24:05","guid":{"rendered":"https:\/\/www.smcconsulting.be\/tarification-haloitsm\/"},"modified":"2026-03-06T09:37:54","modified_gmt":"2026-03-06T08:37:54","slug":"tarification-haloitsm","status":"publish","type":"page","link":"https:\/\/www.smcconsulting.be\/fr\/tarification-haloitsm\/","title":{"rendered":"Tarification et co\u00fbt total de possession"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"36632\" class=\"elementor elementor-36632 elementor-36629\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f865a3 e-flex e-con-boxed e-con e-parent\" data-id=\"5f865a3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-11969a6 e-con-full e-flex e-con e-child\" data-id=\"11969a6\" data-element_type=\"container\" data-e-type=\"container\" id=\"our-hero\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9c4b02 elementor-widget elementor-widget-heading\" data-id=\"d9c4b02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Tarification et co\u00fbt total de possession (TCO) de HaloITSM&nbsp;: tarification transparente, con\u00e7ue en fonction de votre p\u00e9rim\u00e8tre<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-768eec0 elementor-widget elementor-widget-text-editor\" data-id=\"768eec0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ma\u00eetrisez votre budget ITSM gr\u00e2ce \u00e0 une tarification bas\u00e9e sur vos besoins r\u00e9els&nbsp;: licences d\u2019agent, <br>int\u00e9grations, migration, assistance \u00e0 la mise en service et formation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-042cac4 elementor-widget elementor-widget-ucaddon_blox_btn_group\" data-id=\"042cac4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_blox_btn_group.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Button Group -->\n\t\t<link id='font-awesome-css' href='https:\/\/www.smcconsulting.be\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/www.smcconsulting.be\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Button Group *\/\n\n#uc_blox_btn_group_elementor_042cac4\n{\n  display:grid;\n  flex-wrap: wrap;\n}\n\n#uc_blox_btn_group_elementor_042cac4 a\n{\n  display:block;\n  text-decoration:none;\n  transition:0.3s;\n\n}\n\n#uc_blox_btn_group_elementor_042cac4 .blox_btn_group_inner\n{\n  display:inline-flex;\n  align-items:center;\n}\n\n#uc_blox_btn_group_elementor_042cac4 .blox_btn_group_inner .ue-btn-icon\n{\n  line-height:1em;\n}\n\n#uc_blox_btn_group_elementor_042cac4 .blox_btn_group_inner .ue-btn-icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n<\/style>\n\n<div id=\"uc_blox_btn_group_elementor_042cac4\" class=\"blox_btn_group uc-items-wrapper \" >\n  <a class=\"elementor-repeater-item-65b37e0 \" href=\"https:\/\/www.smcconsulting.be\/fr\/demo-haloitsm\/\" id=\"uc_blox_btn_group_elementor_042cac4_item1\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\">R\u00e9server une d\u00e9mo HaloITSM<\/div>\n  <\/div>\n<\/a>\n\n  \n\n\n<\/div>\n<!-- end Button Group -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a764bb e-con-full e-flex e-con e-parent\" data-id=\"6a764bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5eebb66 elementor-widget elementor-widget-image\" data-id=\"5eebb66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#scroll\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1923\" height=\"74\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/12\/Scroll-button.svg\" class=\"attachment-full size-full wp-image-55422\" alt=\"Bouton de d\u00e9filement\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-20437bd e-flex e-con-boxed e-con e-parent\" data-id=\"20437bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa52300 semi-bold heading-color elementor-widget elementor-widget-heading\" data-id=\"aa52300\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous \u00eates en bonne <b>compagnie<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7a7167 link-border semi-bold elementor-widget elementor-widget-text-editor\" data-id=\"c7a7167\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Plus de 100\u202f000 utilisateurs dans plus de 75 pays<\/strong> font confiance \u00e0 <strong>HaloITSM<\/strong> pour fournir des services informatiques rapidement. Rejoignez des organisations de premier plan comme<br>Microsoft, l&rsquo;Universit\u00e9 de Cambridge, Sky et Cardiff Council qui font confiance \u00e0 notre expertise en <strong>conseil HaloITSM<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-371e742 uael-img-grid__column-6 uael-img-grid-mobile__column-3 company-logo uael-img-grid-tablet__column-3 uael-ins-normal elementor-widget elementor-widget-uael-image-gallery\" data-id=\"371e742\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;gallery_columns&quot;:&quot;6&quot;,&quot;gallery_columns_mobile&quot;:&quot;3&quot;,&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;images_valign&quot;:&quot;center&quot;,&quot;row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;gallery_columns_tablet&quot;:&quot;3&quot;,&quot;column_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:20,&quot;sizes&quot;:[]},&quot;column_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;column_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"uael-image-gallery.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"uael-gallery-parent uael-caption- uael-gallery-unjustified\"><div class=\"uael-img-gallery-wrap uael-img-grid-wrap uael-img-grid-masonry-wrap\" data-filter-default=\"Tout\"><div class=\"uael-grid-item  uael-img-gallery-item-1\"><div class=\"uael-grid-item-content\"><figure class=\"uael-grid-img uael-grid-gallery-img uael-ins-hover elementor-clickable\"><div class=\"uael-grid-img-thumbnail uael-ins-target\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"120\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Microsoft.webp\" class=\"attachment-full size-full wp-image-62923\" alt=\"HaloITSM Luxembourg | Microsoft\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Microsoft.webp 360w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Microsoft-300x100.webp 300w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/div><div class=\"uael-grid-img-overlay\"><\/div><\/figure><\/div><\/div><div class=\"uael-grid-item  uael-img-gallery-item-2\"><div class=\"uael-grid-item-content\"><figure class=\"uael-grid-img uael-grid-gallery-img uael-ins-hover elementor-clickable\"><div class=\"uael-grid-img-thumbnail uael-ins-target\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"120\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/University-of-cambridge.webp\" class=\"attachment-full size-full wp-image-62927\" alt=\"HaloITSM Luxembourg | University of cambridge\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/University-of-cambridge.webp 360w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/University-of-cambridge-300x100.webp 300w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/div><div class=\"uael-grid-img-overlay\"><\/div><\/figure><\/div><\/div><div class=\"uael-grid-item  uael-img-gallery-item-3\"><div class=\"uael-grid-item-content\"><figure class=\"uael-grid-img uael-grid-gallery-img uael-ins-hover elementor-clickable\"><div class=\"uael-grid-img-thumbnail uael-ins-target\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"120\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Nhs.webp\" class=\"attachment-full size-full wp-image-62924\" alt=\"HaloITSM Luxembourg | University of cambridge\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Nhs.webp 360w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Nhs-300x100.webp 300w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/div><div class=\"uael-grid-img-overlay\"><\/div><\/figure><\/div><\/div><div class=\"uael-grid-item  uael-img-gallery-item-4\"><div class=\"uael-grid-item-content\"><figure class=\"uael-grid-img uael-grid-gallery-img uael-ins-hover elementor-clickable\"><div class=\"uael-grid-img-thumbnail uael-ins-target\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"120\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/suzuki.webp\" class=\"attachment-full size-full wp-image-62926\" alt=\"HaloITSM Luxembourg | University of cambridge\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/suzuki.webp 360w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/suzuki-300x100.webp 300w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/div><div class=\"uael-grid-img-overlay\"><\/div><\/figure><\/div><\/div><div class=\"uael-grid-item  uael-img-gallery-item-5\"><div class=\"uael-grid-item-content\"><figure class=\"uael-grid-img uael-grid-gallery-img uael-ins-hover elementor-clickable\"><div class=\"uael-grid-img-thumbnail uael-ins-target\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"120\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Sports-direct.webp\" class=\"attachment-full size-full wp-image-62925\" alt=\"HaloITSM Luxembourg | University of cambridge\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Sports-direct.webp 360w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Sports-direct-300x100.webp 300w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/div><div class=\"uael-grid-img-overlay\"><\/div><\/figure><\/div><\/div><div class=\"uael-grid-item  uael-img-gallery-item-6\"><div class=\"uael-grid-item-content\"><figure class=\"uael-grid-img uael-grid-gallery-img uael-ins-hover elementor-clickable\"><div class=\"uael-grid-img-thumbnail uael-ins-target\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"120\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/sky.webp\" class=\"attachment-full size-full wp-image-62897\" alt=\"HaloITSM Luxembourg | University of cambridge\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/sky.webp 360w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/sky-300x100.webp 300w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/div><div class=\"uael-grid-img-overlay\"><\/div><\/figure><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fa1585 e-flex e-con-boxed e-con e-parent\" data-id=\"9fa1585\" data-element_type=\"container\" data-e-type=\"container\" id=\"scroll\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2c3d093 e-con-full e-flex e-con e-child\" data-id=\"2c3d093\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac97f83 elementor-widget elementor-widget-heading\" data-id=\"ac97f83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b style=\"font-weight: 600\">La tarification de HaloITSM est personnalis\u00e9e&nbsp;:<\/b><br> pourquoi et comment nous \u00e9valuons votre projet<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65fe94c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"65fe94c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-963f6de elementor-widget elementor-widget-text-editor\" data-id=\"963f6de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Une liste de prix publique refl\u00e8te rarement le d\u00e9ploiement d&rsquo;ITSM. Le co\u00fbt total d\u00e9pend du nombre d&rsquo;<br>agents, de la profondeur de l&rsquo;int\u00e9gration avec votre pile, du volume de donn\u00e9es \u00e0 migrer et du<br>niveau d&rsquo;habilitation dont vous avez besoin. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-089ed59 e-con-full e-flex e-con e-child\" data-id=\"089ed59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f333881 e-con-full e-flex e-con e-child\" data-id=\"f333881\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4db3cef elementor-widget elementor-widget-heading\" data-id=\"4db3cef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Votre offre tarifaire est con\u00e7ue pour :<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b518b2 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"9b518b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Vous aider \u00e0 comparer HaloITSM avec d\u2019autres solutions sur une base \u00e9quivalente<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Fournir une vue du co\u00fbt total de possession (TCO) que les services d\u2019approvisionnement et informatiques peuvent valider en interne<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43f8173 elementor-widget elementor-widget-text-editor\" data-id=\"43f8173\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour faciliter votre \u00e9valuation, consultez<br><a href=\"https:\/\/www.smcconsulting.be\/fr\/haloitsm-vs-freshservice\/\"><b style=\"text-decoration: underline;\">HaloITSM par rapport \u00e0 Freshservice.<\/b><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa8bf61 e-con-full e-flex e-con e-child\" data-id=\"fa8bf61\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f264b22 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"f264b22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"545\" height=\"319\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/HaloITSM-pricing-and-IT-service-cost-analysis-illustration.webp\" class=\"attachment-large size-large wp-image-59856\" alt=\"Illustration de l\u2019analyse des co\u00fbts des services informatiques et de la tarification de HaloITSM\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/HaloITSM-pricing-and-IT-service-cost-analysis-illustration.webp 545w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/HaloITSM-pricing-and-IT-service-cost-analysis-illustration-300x176.jpg 300w\" sizes=\"auto, (max-width: 545px) 100vw, 545px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04bf6f0 e-flex e-con-boxed e-con e-parent\" data-id=\"04bf6f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c619da e-con-full e-flex e-con e-child\" data-id=\"1c619da\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb10422 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"eb10422\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"867\" height=\"1024\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/person-working-html-computer_1-867x1024.jpg\" class=\"attachment-large size-large wp-image-60252\" alt=\"Personne travaillant sur un ordinateur html\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/person-working-html-computer_1-867x1024.jpg 867w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/person-working-html-computer_1-254x300.jpg 254w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/person-working-html-computer_1-768x907.jpg 768w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/person-working-html-computer_1.jpg 1158w\" sizes=\"auto, (max-width: 867px) 100vw, 867px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53e0df9 e-con-full e-flex e-con e-child\" data-id=\"53e0df9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57da40b elementor-widget elementor-widget-heading\" data-id=\"57da40b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b style=\"font-weight: 700\">Tarification HaloITSM&nbsp;:<\/b><br>ce qui est inclus dans l\u2019offre recommand\u00e9e<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b37618 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8b37618\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-876fad9 elementor-widget elementor-widget-text-editor\" data-id=\"876fad9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019objectif est de g\u00e9rer le co\u00fbt total de possession en incluant ce qui compte en production&nbsp;: configuration, int\u00e9grations cl\u00e9s, support \u00e0 la livraison et activation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebd2948 elementor-widget elementor-widget-heading\" data-id=\"ebd2948\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ce que nous incluons dans l\u2019offre recommand\u00e9e&nbsp;:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7ca754 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c7ca754\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"our-list\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">La plateforme et les modules requis pour vos processus <br>ITSM<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pour conna\u00eetre les capacit\u00e9s de l\u2019IA align\u00e9es sur les fonctionnalit\u00e9s activ\u00e9es et <br>votre port\u00e9e, consultez <a href=\"https:\/\/www.smcconsulting.be\/fr\/itsm-ia-pour-litsm\/\"><b>l\u2019IA pour ITSM<\/b><\/a><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Int\u00e9grations Microsoft et outils tiers<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pr\u00e9paration, migration et mise en service<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Formation pour les administrateurs, les agents et les principales parties prenantes<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c63f17 elementor-widget elementor-widget-text-editor\" data-id=\"4c63f17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour comprendre la base de r\u00e9f\u00e9rence fonctionnelle, explorez l\u2019aper\u00e7u <br>HaloITSM.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c5ef8ee glance e-flex e-con-boxed e-con e-parent\" data-id=\"c5ef8ee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-64bc54c e-con-full e-flex e-con e-child\" data-id=\"64bc54c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df7b567 elementor-widget elementor-widget-heading\" data-id=\"df7b567\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b style=\"font-weight: 700\">Tableau comparatif&nbsp;:<\/b> inclus avec SMC<br> Consulting, contrairement aux options couramment factur\u00e9es en suppl\u00e9ment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e68685 elementor-widget elementor-widget-html\" data-id=\"8e68685\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<table class=\"comparison-table\">\r\n  <thead>\r\n    <tr>\r\n      <th>\u00c9l\u00e9ment<\/th>\r\n      <th>Inclus dans l\u2019approche HaloITSM de SMC Consulting<\/th>\r\n      <th>Couramment factur\u00e9 en suppl\u00e9ment<\/th>\r\n    <\/tr>\r\n  <\/thead>\r\n  <tbody>\r\n    <tr>\r\n      <td><strong>Microsoft SSO et provisionnement<\/strong><\/td>\r\n      <td>Inclus dans le p\u00e9rim\u00e8tre du projet en fonction de <br>votre configuration Entra ID<\/td>\r\n      <td>Module compl\u00e9mentaire SSO ou pack d\u2019identit\u00e9<\/td>\r\n    <\/tr>\r\n    <tr>\r\n      <td><strong>Portail et libre-service<\/strong><\/td>\r\n      <td>Portail et parcours de base, voir <br>Portail libre-service<\/td>\r\n      <td>Portail avanc\u00e9 ou pack d\u2019exp\u00e9rience<\/td>\r\n    <\/tr>\r\n    <tr>\r\n      <td><strong>Automatisation ITSM<\/strong><\/td>\r\n      <td>Automatisation standard, voir <br>Automatisation ITSM<\/td>\r\n      <td>Packs d\u2019automatisation ou r\u00e8gles avanc\u00e9es<\/td>\r\n    <\/tr>\r\n    <tr>\r\n      <td><strong>IA pour le centre de services<\/strong><\/td>\r\n      <td>Capacit\u00e9s d\u2019IA adapt\u00e9es \u00e0 vos <br>besoins, voir <a href=\"https:\/\/www.smcconsulting.be\/fr\/itsm-ia-pour-litsm\/\"><strong>IA pour ITSM<\/strong><\/a><\/td>\r\n      <td>Quotas d\u2019IA, sessions, module compl\u00e9mentaire d\u2019IA<\/td>\r\n    <\/tr>\r\n    <tr>\r\n      <td><strong>ITAM et CMDB<\/strong><\/td>\r\n      <td>Selon le p\u00e9rim\u00e8tre, voir ITAM <br>et CMDB<\/td>\r\n      <td>Modules CMDB ou ITAM s\u00e9par\u00e9s<\/td>\r\n    <\/tr>\r\n    <tr>\r\n      <td><strong>Int\u00e9grations<\/strong><\/td>\r\n      <td>Priorit\u00e9 aux int\u00e9grations natives, <br>voir <a href=\"https:\/\/usehalo.com\/integrations\/\" target=\"_blank\"><strong>Int\u00e9grations Halo<\/strong><\/a><\/td>\r\n      <td>iPaaS factur\u00e9 par connexion ou utilisation<\/td>\r\n    <\/tr>\r\n  <\/tbody>\r\n<\/table>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eeca32b e-flex e-con-boxed e-con e-parent\" data-id=\"eeca32b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0059255 e-con-full e-flex e-con e-child\" data-id=\"0059255\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb55daa elementor-widget elementor-widget-heading\" data-id=\"bb55daa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b style=\"font-weight: 700\">Co\u00fbt total de possession ITSM&nbsp;:<\/b> qu\u2019est-ce qui d\u00e9termine le prix<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b80588e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b80588e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da4921b e-con-full e-flex e-con e-child\" data-id=\"da4921b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4690b01 e-con-full e-flex e-con e-child\" data-id=\"4690b01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b4a51e elementor-flip-box--direction-left elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"5b4a51e\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"flip-box\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"203\" height=\"217\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Agent-licensing-model-user-roles-and-coverage-cost-in-ITSM.svg\" class=\"attachment-full size-full wp-image-59560\" alt=\"Agent licensing model, user roles, and coverage cost in ITSM\" \/>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tLicences d'agent&nbsp;: mod\u00e8le, <br>r\u00f4les et couverture\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tLe co\u00fbt de la licence d\u00e9pend principalement du nombre d'agents et de la r\u00e9partition des r\u00f4les. L'objectif du co\u00fbt total de possession est\nde r\u00e9server des licences compl\u00e8tes aux personnes qui en ont r\u00e9ellement besoin, avec l'aide du libre-service et de\nl'automatisation. \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-244dcbd e-con-full e-flex e-con e-child\" data-id=\"244dcbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41c470e elementor-flip-box--direction-left elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"41c470e\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"flip-box\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"203\" height=\"217\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/ITSM-integrations-and-connectors-including-native-tools-and-iPaaS.svg\" class=\"attachment-full size-full wp-image-59605\" alt=\"ITSM integrations and connectors including native tools and iPaaS\" \/>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tInt\u00e9grations et <br>connecteurs&nbsp;: natif vs iPaaS\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tPlus vous connectez d'outils, plus il est important d'avoir un mod\u00e8le de co\u00fbt clair. SMC\nConsulting privil\u00e9gie les int\u00e9grations natives document\u00e9es par les fournisseurs via les <a href=\"https:\/\/usehalo.com\/haloitsm\/guides\/\" target=\"_blank\">guides HaloITSM<\/a>. \n\nSi une iPaaS devient n\u00e9cessaire, son mod\u00e8le commercial peut avoir un impact important sur le co\u00fbt total de possession.\n Les r\u00e9f\u00e9rences utiles incluent <a href=\"https:\/\/www.workato.com\/\" target=\"_blank\">Workato<\/a> et <a href=\"https:\/\/www.mulesoft.com\/\" target=\"_blank\">MuleSoft<\/a>.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-028c862 e-con-full e-flex e-con e-child\" data-id=\"028c862\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-319c9b2 elementor-flip-box--direction-left elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"319c9b2\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"flip-box\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"203\" height=\"217\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/Microsoft-stack-integration-with-Entra-ID-Teams-and-Intune.svg\" class=\"attachment-full size-full wp-image-59606\" alt=\"Microsoft stack integration with Entra ID, Teams, and Intune\" \/>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tPile Microsoft&nbsp;: Entra <br>ID, Teams, Intune\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tPour les organisations ax\u00e9es sur Microsoft, l\u2019alignement sur l\u2019identit\u00e9 et l\u2019utilisation quotidienne est un facteur\ncl\u00e9. Une r\u00e9f\u00e9rence de fournisseur utile est le <a href=\"https:\/\/halocrm.io\/guides\/article\/\" target=\"_blank\">guide d\u2019int\u00e9gration Microsoft Entra ID<\/a>. \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2733895 e-con-full e-flex e-con e-child\" data-id=\"2733895\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f13d2c elementor-flip-box--direction-left elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"5f13d2c\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"flip-box\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"203\" height=\"217\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/ITSM-migration-and-secure-data-transfer-process.svg\" class=\"attachment-full size-full wp-image-59604\" alt=\"ITSM migration and secure data transfer process\" \/>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tMigration et transfert de <br>donn\u00e9es\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tLa tarification d\u00e9pend du volume de migration, de la profondeur de l\u2019historique, des pi\u00e8ces jointes et des objets inclus\n. Si vous migrez depuis Freshservice, consultez <a href=\"https:\/\/www.smcconsulting.be\/fr\/migration-de-freshservice-vers-haloitsm\/\">Migration de Freshservice vers HaloITSM<\/a>. \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ecdd477 e-con-full e-flex e-con e-child\" data-id=\"ecdd477\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00ef6ff elementor-flip-box--direction-left elementor-flip-box--effect-flip elementor-widget elementor-widget-flip-box\" data-id=\"00ef6ff\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"flip-box\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"203\" height=\"217\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/ITSM-process-design-and-change-management-planning.svg\" class=\"attachment-full size-full wp-image-59603\" alt=\"ITSM process design and change management planning\" \/>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tConception des processus et <br>gestion du changement\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tUn co\u00fbt total de possession r\u00e9aliste comprend la conception du flux de travail, l\u2019alignement ITIL, la formation et l\u2019adoption. Pour\n r\u00e9f\u00e9rence, consultez <a href=\"https:\/\/www.peoplecert.org\/browse-certifications\/it-governance-and-service-management\/ITIL-1\/itil-4-foundation-2565\" target=\"_blank\">ITIL 4 Foundation<\/a> et <a href=\"https:\/\/www.axelos.com\/\" target=\"_blank\">AXELOS<\/a>. \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c7a685d ITSM-platforms e-flex e-con-boxed e-con e-parent\" data-id=\"c7a685d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7fecee1 e-con-full e-flex e-con e-child\" data-id=\"7fecee1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f9b6a5e e-con-full e-flex e-con e-child\" data-id=\"f9b6a5e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cceca58 elementor-widget elementor-widget-heading\" data-id=\"cceca58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b style=\"font-weight: 700\">Les mod\u00e8les de tarification ITSM<\/b> <br>\u00e0 conna\u00eetre pour une comparaison \u00e9quitable<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31bd28b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"31bd28b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3c59ba e-con-full e-flex e-con e-child\" data-id=\"e3c59ba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-002fdd3 e-con-full e-flex e-con e-child\" data-id=\"002fdd3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6c6ff9 elementor-widget elementor-widget-heading\" data-id=\"c6c6ff9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b style=\"color:#192BC2;font-weight:700\">Licences par agent<\/b> et structure du centre de services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8bdc51 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e8bdc51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-314f896 elementor-widget elementor-widget-text-editor\" data-id=\"314f896\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La tarification par agent peut sembler simple, mais les comparaisons doivent<br>tenir compte de la port\u00e9e r\u00e9elle&nbsp;: libre-service, automatisation, IA, modules CMDB<br>et ITAM, et int\u00e9grations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5dfebaa e-con-full e-flex e-con e-child\" data-id=\"5dfebaa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ceaa31 elementor-widget elementor-widget-heading\" data-id=\"8ceaa31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b style=\"color:#192BC2;font-weight:700\">Co\u00fbt de l\u2019IA&nbsp;:<\/b> que v\u00e9rifier lors de la pr\u00e9s\u00e9lection<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9115aa elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e9115aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b527964 elementor-widget elementor-widget-text-editor\" data-id=\"b527964\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSelon le fournisseur, l\u2019IA peut \u00eatre incluse ou li\u00e9e \u00e0 des quotas. Pour les r\u00e9f\u00e9rences Freshservice, consultez la <a style=\"font-weight: 600; text-decoration: underline;\" href=\"https:\/\/www.freshworks.com\/freshservice\/pricing\/\" target=\"_blank\" rel=\"noopener\">tarification de Freshservice<\/a> et l\u2019<a style=\"font-weight: 600; text-decoration: underline;\" href=\"https:\/\/support.freshservice.com\/support\/solutions\/articles\/50000010306-freddy-ai-agent-overview\" target=\"_blank\" rel=\"noopener\">aper\u00e7u de l\u2019agent d\u2019IA Freddy<\/a>.\n L\u2019objectif n\u2019est pas de comparer les pages de tarification, mais de comparer les sc\u00e9narios et le co\u00fbt total de possession. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ed4d62 Haloitsm-tco e-flex e-con-boxed e-con e-parent\" data-id=\"2ed4d62\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34849be elementor-widget elementor-widget-heading\" data-id=\"34849be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b style=\"font-weight: 700\">TCO de HaloITSM&nbsp;:<\/b> comment budg\u00e9tiser et quantifier la valeur<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4052d9f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4052d9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a9a4b77 e-con-full e-flex e-con e-child\" data-id=\"a9a4b77\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-67b0cda e-con-full e-flex e-con e-child\" data-id=\"67b0cda\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac08b45 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"ac08b45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"550\" height=\"257\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/HaloITSM-total-cost-of-ownership-budgeting-and-cost-analysis-visualization.webp\" class=\"attachment-full size-full wp-image-59620\" alt=\"Visualisation de la budg\u00e9tisation du co\u00fbt total de possession et de l\u2019analyse des co\u00fbts de HaloITSM\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/HaloITSM-total-cost-of-ownership-budgeting-and-cost-analysis-visualization.webp 550w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/HaloITSM-total-cost-of-ownership-budgeting-and-cost-analysis-visualization-300x140.jpg 300w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec969dc e-con-full e-flex e-con e-child\" data-id=\"ec969dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0efeddb elementor-widget elementor-widget-heading\" data-id=\"0efeddb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un mod\u00e8le de TCO doit inclure&nbsp;:\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4887536 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4887536\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Licences d\u2019agent<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Int\u00e9grations et connecteurs<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Migration et mise en service<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Formation et adoption<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Op\u00e9rations et am\u00e9lioration continue<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d9d4e58 e-con-full e-flex e-con e-child\" data-id=\"d9d4e58\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-db2fb8f e-con-full e-flex e-con e-child\" data-id=\"db2fb8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5b078c elementor-widget elementor-widget-heading\" data-id=\"f5b078c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Du c\u00f4t\u00e9 de la valeur, les leviers typiques incluent :<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b05ffb elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2b05ffb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Moins de tickets \u00e9vitables gr\u00e2ce au portail et \u00e0 la base de connaissances<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Tri et traitement plus rapides avec l\u2019IA, selon les cas d\u2019utilisation<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Moins de retouches avec une CMDB et un ITAM plus fiables<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" viewBox=\"0 0 19 19\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.1876 0C14.2609 0 18.3752 4.11432 18.3752 9.1876C18.3752 14.2609 14.2609 18.3752 9.1876 18.3752C4.11432 18.3752 0 14.2609 0 9.1876C0 4.11432 4.11432 0 9.1876 0ZM7.27968 12.1718L5.03033 9.92059C4.64712 9.53715 4.64704 8.91187 5.03033 8.52851C5.4137 8.14522 6.04176 8.14762 6.42234 8.52851L8.00812 10.1155L11.953 6.17065C12.3364 5.78728 12.9617 5.78728 13.345 6.17065C13.7284 6.55394 13.7278 7.17983 13.345 7.56266L8.703 12.2047C8.32018 12.5875 7.69428 12.588 7.31099 12.2047C7.30022 12.1939 7.28983 12.183 7.27968 12.1718Z\" fill=\"#00A096\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Collaboration plus fluide gr\u00e2ce \u00e0 la suite Microsoft<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-03dd704 e-con-full e-flex e-con e-child\" data-id=\"03dd704\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c50e43 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"3c50e43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"550\" height=\"227\" src=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/AI-driven-ITSM-automation-improving-efficiency-and-operational-value.jpg\" class=\"attachment-full size-full wp-image-59619\" alt=\"Automatisation ITSM bas\u00e9e sur l\u2019IA am\u00e9liorant l\u2019efficacit\u00e9 et la valeur op\u00e9rationnelle\" srcset=\"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/AI-driven-ITSM-automation-improving-efficiency-and-operational-value.jpg 550w, https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/AI-driven-ITSM-automation-improving-efficiency-and-operational-value-300x124.jpg 300w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2ddac1 elementor-widget elementor-widget-ucaddon_blox_btn_group\" data-id=\"e2ddac1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_blox_btn_group.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Button Group -->\n\n<style>\/* widget: Button Group *\/\n\n#uc_blox_btn_group_elementor_e2ddac1\n{\n  display:grid;\n  flex-wrap: wrap;\n}\n\n#uc_blox_btn_group_elementor_e2ddac1 a\n{\n  display:block;\n  text-decoration:none;\n  transition:0.3s;\n\n}\n\n#uc_blox_btn_group_elementor_e2ddac1 .blox_btn_group_inner\n{\n  display:inline-flex;\n  align-items:center;\n}\n\n#uc_blox_btn_group_elementor_e2ddac1 .blox_btn_group_inner .ue-btn-icon\n{\n  line-height:1em;\n}\n\n#uc_blox_btn_group_elementor_e2ddac1 .blox_btn_group_inner .ue-btn-icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n<\/style>\n\n<div id=\"uc_blox_btn_group_elementor_e2ddac1\" class=\"blox_btn_group uc-items-wrapper \" >\n  <a class=\"elementor-repeater-item-65b37e0 \" href=\"https:\/\/www.smcconsulting.be\/fr\/contactez-nous\/\" id=\"uc_blox_btn_group_elementor_e2ddac1_item1\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\"> Demander les d\u00e9tails des prix et le mod\u00e8le de co\u00fbt total de possession<\/div>\n  <\/div>\n<\/a>\n\n  \n\n\n<\/div>\n<!-- end Button Group -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c58ddf0 e-flex e-con-boxed e-con e-parent\" data-id=\"c58ddf0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21a73ed elementor-widget elementor-widget-heading\" data-id=\"21a73ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prochaines \u00e9tapes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e76a58a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e76a58a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eced180 elementor-widget elementor-widget-ucaddon_blox_btn_group\" data-id=\"eced180\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_blox_btn_group.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Button Group -->\n\n<style>\/* widget: Button Group *\/\n\n#uc_blox_btn_group_elementor_eced180\n{\n  display:grid;\n  flex-wrap: wrap;\n}\n\n#uc_blox_btn_group_elementor_eced180 a\n{\n  display:block;\n  text-decoration:none;\n  transition:0.3s;\n\n}\n\n#uc_blox_btn_group_elementor_eced180 .blox_btn_group_inner\n{\n  display:inline-flex;\n  align-items:center;\n}\n\n#uc_blox_btn_group_elementor_eced180 .blox_btn_group_inner .ue-btn-icon\n{\n  line-height:1em;\n}\n\n#uc_blox_btn_group_elementor_eced180 .blox_btn_group_inner .ue-btn-icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n<\/style>\n\n<div id=\"uc_blox_btn_group_elementor_eced180\" class=\"blox_btn_group uc-items-wrapper \" >\n  <a class=\"elementor-repeater-item-3455c03 \" href=\"https:\/\/www.smcconsulting.be\/fr\/demo-haloitsm\/\" id=\"uc_blox_btn_group_elementor_eced180_item1\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\">R\u00e9server une d\u00e9mo HaloITSM<\/div>\n  <\/div>\n<\/a>\n<a class=\"elementor-repeater-item-65b37e0 \" href=\"https:\/\/www.smcconsulting.be\/fr\/migration-de-freshservice-vers-haloitsm\/\" id=\"uc_blox_btn_group_elementor_eced180_item2\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\">HaloITSM vs Freshservice<\/div>\n  <\/div>\n<\/a>\n\n  \n\n\n<\/div>\n<!-- end Button Group -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d87c8f8 elementor-widget elementor-widget-ucaddon_blox_btn_group\" data-id=\"d87c8f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_blox_btn_group.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Button Group -->\n\n<style>\/* widget: Button Group *\/\n\n#uc_blox_btn_group_elementor_d87c8f8\n{\n  display:grid;\n  flex-wrap: wrap;\n}\n\n#uc_blox_btn_group_elementor_d87c8f8 a\n{\n  display:block;\n  text-decoration:none;\n  transition:0.3s;\n\n}\n\n#uc_blox_btn_group_elementor_d87c8f8 .blox_btn_group_inner\n{\n  display:inline-flex;\n  align-items:center;\n}\n\n#uc_blox_btn_group_elementor_d87c8f8 .blox_btn_group_inner .ue-btn-icon\n{\n  line-height:1em;\n}\n\n#uc_blox_btn_group_elementor_d87c8f8 .blox_btn_group_inner .ue-btn-icon svg\n{\n  height:1em;\n  width:1em;\n}\n\n<\/style>\n\n<div id=\"uc_blox_btn_group_elementor_d87c8f8\" class=\"blox_btn_group uc-items-wrapper \" >\n  <a class=\"elementor-repeater-item-00383bb \" href=\"https:\/\/www.smcconsulting.be\/fr\/migration-de-freshservice-vers-haloitsm\/\" id=\"uc_blox_btn_group_elementor_d87c8f8_item1\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\"> Migration de Freshservice vers HaloITSM<\/div>\n  <\/div>\n<\/a>\n<a class=\"elementor-repeater-item-bae90ed \" href=\"https:\/\/www.smcconsulting.be\/fr\/contactez-nous\/\" id=\"uc_blox_btn_group_elementor_d87c8f8_item2\" >\n  <div class=\"blox_btn_group_inner\">\n        <div class=\"ue-btn-txt\">Gestion des incidents dans HaloITSM<\/div>\n  <\/div>\n<\/a>\n\n  \n\n\n<\/div>\n<!-- end Button Group -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7efecb7 e-flex e-con-boxed e-con e-parent\" data-id=\"7efecb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50ac71b elementor-widget elementor-widget-heading\" data-id=\"50ac71b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prix, co\u00fbt et co\u00fbt total de possession de la <b style=\"font-weight: 700\">FAQ HaloITSM<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2087af0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2087af0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32ecf58 elementor-widget elementor-widget-accordion\" data-id=\"32ecf58\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"FAQ-H\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5331\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5331\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Pourquoi le prix de HaloITSM est-il personnalis\u00e9&nbsp;?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5331\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5331\"><p>Parce que le co\u00fbt d\u00e9pend de votre port\u00e9e r\u00e9elle&nbsp;: agents, int\u00e9grations, migration, support \u00e0 la livraison, exigences Microsoft et processus ITSM.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5332\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5332\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Qu'est-ce qui est inclus dans la tarification de SMC Consulting pour HaloITSM&nbsp;?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5332\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5332\"><p>Licences adapt\u00e9es, int\u00e9grations cl\u00e9s, configuration, migration, mise en service et formation<br \/>bas\u00e9es sur la port\u00e9e convenue.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5333\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5333\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> L\u2019IA est-elle incluse dans HaloITSM&nbsp;?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5333\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5333\"><p>Les capacit\u00e9s d\u2019IA sont d\u00e9finies en fonction de votre port\u00e9e fonctionnelle et des fonctionnalit\u00e9s activ\u00e9es. Consultez <strong><a href=\"https:\/\/www.smcconsulting.be\/fr\/itsm-ia-pour-litsm\/\">l\u2019IA pour ITSM<\/a><\/strong> pour conna\u00eetre les cas d\u2019utilisation typiques. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5334\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-5334\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quels facteurs influencent le plus le prix&nbsp;?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5334\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-5334\"><p>Nombre d\u2019agents, volume et complexit\u00e9 de l\u2019int\u00e9gration, port\u00e9e de la migration des donn\u00e9es et efforts requis pour la gestion du changement.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5335\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-5335\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment comparer HaloITSM et Freshservice en termes de co\u00fbt&nbsp;?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5335\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-5335\"><p>En comparant des sc\u00e9narios \u00e9quivalents, et pas seulement un poste de d\u00e9pense de licence. Commencez par <strong><a href=\"https:\/\/www.smcconsulting.be\/fr\/haloitsm-vs-freshservice\/\">HaloITSM vs Freshservice<\/a><\/strong>, puis \u00e9laborez un mod\u00e8le de co\u00fbt total de possession. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5336\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-5336\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">La migration depuis Freshservice est-elle prise en charge&nbsp;?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5336\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-5336\"><p>Oui, avec une d\u00e9finition claire de la port\u00e9e des objets et de l\u2019historique. Voir <strong><a href=\"https:\/\/www.smcconsulting.be\/fr\/migration-de-freshservice-vers-haloitsm\/\">Migration de Freshservice vers HaloITSM<\/a><\/strong>. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5337\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-5337\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> HaloITSM est-il bien adapt\u00e9 \u00e0 un environnement Microsoft&nbsp;?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5337\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-5337\"><p>Oui, surtout gr\u00e2ce \u00e0 l\u2019authentification unique (SSO) et aux int\u00e9grations. Pour l\u2019identit\u00e9, la r\u00e9f\u00e9rence technique est le <strong><a href=\"https:\/\/halocrm.io\/guides\/article\/\" target=\"_blank\" rel=\"noopener\">guide d\u2019int\u00e9gration Microsoft Entra ID<\/a><\/strong>. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5338\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-5338\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quels co\u00fbts externes dois-je anticiper&nbsp;?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5338\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-5338\"><p>Dans certains cas, une plateforme iPaaS ou des outils tiers peuvent \u00eatre n\u00e9cessaires. Le forfait de prix doit pr\u00e9ciser le mod\u00e8le&nbsp;: par connexion,<br \/>par utilisation ou forfait fixe. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5339\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-5339\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">SMC Consulting peut-il fournir un mod\u00e8le de co\u00fbt total de possession (TCO) pr\u00eat pour la direction et l\u2019approvisionnement&nbsp;?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5339\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-5339\"><p>Oui, avec des hypoth\u00e8ses explicites&nbsp;: agents, int\u00e9grations, migration, formation, op\u00e9rations et leviers de valeur<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-53310\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-53310\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 0L11.5469 10H-6.62804e-05L5.77344 0ZM6.77344 30C6.77344 30.5523 6.32572 31 5.77344 31C5.22115 31 4.77344 30.5523 4.77344 30H5.77344H6.77344ZM5.77344 9H6.77344L6.77344 30H5.77344H4.77344L4.77344 9H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"31\" viewBox=\"0 0 12 31\" fill=\"none\"><path d=\"M5.77344 31L-6.4373e-05 21H11.5469L5.77344 31ZM4.77344 1C4.77344 0.447716 5.22115 0 5.77344 0C6.32572 0 6.77344 0.447716 6.77344 1H5.77344H4.77344ZM5.77344 22H4.77344L4.77344 1H5.77344H6.77344L6.77344 22H5.77344Z\" fill=\"#3645CA\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\"> Quelle est la meilleure premi\u00e8re \u00e9tape si je suis dans la phase de s\u00e9lection finale&nbsp;?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-53310\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-53310\"><p>R\u00e9servez une d\u00e9monstration, validez la port\u00e9e fonctionnelle et les int\u00e9grations, puis demandez les d\u00e9tails des prix<br \/>et un mod\u00e8le de co\u00fbt total de possession comparable.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tarification et co\u00fbt total de possession (TCO) de HaloITSM&nbsp;: tarification transparente, con\u00e7ue en fonction de votre p\u00e9rim\u00e8tre Ma\u00eetrisez votre budget ITSM gr\u00e2ce \u00e0 une tarification bas\u00e9e sur vos besoins r\u00e9els&nbsp;: licences d\u2019agent, int\u00e9grations, migration, assistance \u00e0 la mise en service et formation. R\u00e9server une d\u00e9mo HaloITSM Vous \u00eates en bonne compagnie Plus de 100\u202f000 utilisateurs&hellip;<\/p>\n","protected":false},"author":1,"featured_media":36765,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-36632","page","type-page","status-publish","has-post-thumbnail","hentry"],"_wp_attached_file":null,"_wp_attachment_metadata":null,"_wp_attachment_image_alt":null,"tiny_compress_images":null,"image_optimizer_metadata":null,"_elementor_inline_svg":null,"_elementor_source_image_hash":null,"_wp_attachment_backup_sizes":null,"_elementor_is_screenshot":null,"_source_url":null,"_customize_restore_dismissed":null,"_elementor_source":null,"_elementor_screenshot":null,"_elementor_location":null,"_elementor_priority":null,"_elementor_code":null,"_elementor_extra_options":null,"_menu_item_type":null,"_menu_item_menu_item_parent":null,"_menu_item_object_id":null,"_menu_item_object":null,"_menu_item_target":null,"_menu_item_classes":null,"_menu_item_xfn":null,"_menu_item_url":null,"_yoast_wpseo_meta-robots-noindex":null,"_yoast_wpseo_meta-robots-nofollow":null,"_yoast_wpseo_is_cornerstone":null,"_yoast_wpseo_schema_page_type":null,"_yoast_wpseo_schema_article_type":null,"_yoast_wpseo_twitter-image":"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/01\/HaloITSM-pricing-and-IT-service-cost-analysis-illustration.jpg","_yoast_wpseo_twitter-image-id":null,"_oembed_4e40b8f795b4bd64c1711346bd5a6cd2":null,"popup_title":null,"enabled":null,"popup_settings":null,"data_version":null,"popup_open_count":null,"popup_conversion_count":null,"popup_open_count_total":null,"popup_last_opened":null,"_pum_built_in":null,"_pum_default_theme":null,"popup_theme_data_version":null,"popup_theme_settings":null,"_yoast_wpseo_primary_category":null,"_wpb_vc_js_status":null,"_dt_sidebar_position":null,"_dt_sidebar_widgetarea_id":null,"_dt_sidebar_hide_on_mobile":null,"_dt_footer_show":null,"_dt_footer_widgetarea_id":null,"_dt_footer_hide_on_mobile":null,"_dt_header_title":null,"_dt_header_background":null,"_dt_header_background_below_slideshow":null,"_dt_header_transparent_bg_color":null,"_dt_header_transparent_bg_opacity":null,"_dt_header_transparent_bg_color_scheme":null,"_dt_post_options_back_button":null,"_dt_post_options_hide_thumbnail":null,"_dt_post_options_related_mode":null,"_dt_post_options_preview":null,"_dt_post_options_related_categories":null,"_dt_header_disabled_background":null,"_dt_header_disabled_transparent_bg_color":null,"_dt_header_disabled_transparent_bg_opacity":null,"_dt_header_disabled_transparent_bg_color_scheme":null,"_dt_header_transparent_top_bar_bg_color":null,"_dt_header_transparent_top_bar_bg_opacity":null,"_dt_header_disabled_transparent_top_bar_bg_color":null,"_dt_header_disabled_transparent_top_bar_bg_opacity":null,"_dt_page_overrides_top_margin":null,"_dt_page_overrides_bottom_margin":null,"_dt_page_overrides_right_margin":null,"_dt_page_overrides_left_margin":null,"_dt_mobile_page_padding_top":null,"_dt_mobile_page_padding_right":null,"_dt_mobile_page_padding_bottom":null,"_dt_mobile_page_padding_left":null,"inline_featured_image":null,"_dt_microsite_primary_menu":null,"_dt_microsite_split_left_menu":null,"_dt_microsite_split_right_menu":null,"_dt_microsite_mobile_menu":null,"the7_shortcodes_dynamic_css":null,"_oembed_53fe0466b99fb8c537a3e7675fff29b1":null,"_wpb_shortcodes_custom_css":null,"_wpb_shortcodes_custom_css_updated":null,"_oembed_962f49c37c23c82cc3e7792d0a2c55ff":null,"_oembed_time_962f49c37c23c82cc3e7792d0a2c55ff":null,"_oembed_0adc3375c397b53b4ef1adf0b6350f14":null,"_oembed_time_0adc3375c397b53b4ef1adf0b6350f14":null,"_yoast_wpseo_opengraph-image":"https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2025\/09\/configure-most-often.webp","_yoast_wpseo_opengraph-image-id":null,"tpg-post-view-count":null,"_wp_desired_post_slug":null,"Freshservice Support : Optimisez votre ITSM %%page%% %%sep%% %%sitename%%":null,"Freshservice Support":null,"D\u00e9couvrez Freshservice, solution int\u00e9gr\u00e9e pour un support ITSM efficace. Essayez-le et am\u00e9liorez vos services IT d\u00e8s maintenant !":null,"_wp_old_slug":null,"_edit_lock":"1772095373:21","_eael_post_view_count":"1182","_wp_trash_meta_status":null,"_wp_trash_meta_time":null,"_elementor_template_type":"wp-page","_elementor_edit_mode":"builder","_elementor_version":"3.35.4","_elementor_pro_version":"3.35.1","_wp_page_template":"default","_elementor_page_settings":{"eael_ext_toc_title":"Table of Contents","custom_css":".ITSM-platforms:before {\r\n    content: \"\";\r\n    background: url(https:\/\/www.smcconsulting.be\/wp-content\/uploads\/2026\/02\/ITSM-pricing-models-to-know-for-a-fair-comparison-before.svg);\r\n    background-repeat: no-repeat;\r\n    position: absolute;\r\n    left: 0px !important;\r\n    width: 400px;\r\n    height: 500px !important;\r\n    right: unset;\r\n    background-size: contain;\r\n    bottom: 0px;\r\n    top: auto;\r\n}\r\n.elementor-widget-accordion a {\r\n    color: #192BC2;\r\n}\r\n.elementor-widget-accordion a:hover 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<\\\/thead>\\r\\n  <tbody>\\r\\n    <tr>\\r\\n      <td><strong>Microsoft SSO et provisionnement<\\\/strong><\\\/td>\\r\\n      <td>Inclus dans le p\\u00e9rim\\u00e8tre du projet en fonction de <br>votre configuration Entra ID<\\\/td>\\r\\n      <td>Module compl\\u00e9mentaire SSO ou pack d\\u2019identit\\u00e9<\\\/td>\\r\\n    <\\\/tr>\\r\\n    <tr>\\r\\n      <td><strong>Portail et libre-service<\\\/strong><\\\/td>\\r\\n      <td>Portail et parcours de base, voir <br>Portail libre-service<\\\/td>\\r\\n      <td>Portail avanc\\u00e9 ou pack d\\u2019exp\\u00e9rience<\\\/td>\\r\\n    <\\\/tr>\\r\\n    <tr>\\r\\n      <td><strong>Automatisation ITSM<\\\/strong><\\\/td>\\r\\n      <td>Automatisation standard, voir <br>Automatisation ITSM<\\\/td>\\r\\n      <td>Packs d\\u2019automatisation ou r\\u00e8gles avanc\\u00e9es<\\\/td>\\r\\n    <\\\/tr>\\r\\n    <tr>\\r\\n      <td><strong>IA pour le centre de services<\\\/strong><\\\/td>\\r\\n      <td>Capacit\\u00e9s d\\u2019IA adapt\\u00e9es \\u00e0 vos <br>besoins, voir <a href=\\\"https:\\\/\\\/www.smcconsulting.be\\\/fr\\\/itsm-ia-pour-litsm\\\/\\\"><strong>IA pour ITSM<\\\/strong><\\\/a><\\\/td>\\r\\n      <td>Quotas d\\u2019IA, sessions, module compl\\u00e9mentaire d\\u2019IA<\\\/td>\\r\\n    <\\\/tr>\\r\\n    <tr>\\r\\n      <td><strong>ITAM et CMDB<\\\/strong><\\\/td>\\r\\n      <td>Selon le p\\u00e9rim\\u00e8tre, voir ITAM <br>et CMDB<\\\/td>\\r\\n      <td>Modules CMDB ou ITAM s\\u00e9par\\u00e9s<\\\/td>\\r\\n    <\\\/tr>\\r\\n    <tr>\\r\\n      <td><strong>Int\\u00e9grations<\\\/strong><\\\/td>\\r\\n      <td>Priorit\\u00e9 aux int\\u00e9grations natives, <br>voir <a href=\\\"https:\\\/\\\/usehalo.com\\\/integrations\\\/\\\" target=\\\"_blank\\\"><strong>Int\\u00e9grations Halo<\\\/strong><\\\/a><\\\/td>\\r\\n      <td>iPaaS factur\\u00e9 par connexion ou utilisation<\\\/td>\\r\\n    <\\\/tr>\\r\\n  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Le forfait de prix doit pr\\u00e9ciser le mod\\u00e8le&nbsp;: par connexion,<br \\\/>par utilisation ou forfait fixe. <\\\/p>\\n\",\"_id\":\"28bb178\"},{\"tab_title\":\"SMC Consulting peut-il fournir un mod\\u00e8le de co\\u00fbt total de possession (TCO) pr\\u00eat pour la direction et l\\u2019approvisionnement&nbsp;?\",\"tab_content\":\"<p>Oui, avec des hypoth\\u00e8ses explicites&nbsp;: agents, int\\u00e9grations, migration, formation, op\\u00e9rations et leviers de valeur<\\\/p>\\n\",\"_id\":\"fc9a99d\"},{\"tab_title\":\" Quelle est la meilleure premi\\u00e8re \\u00e9tape si je suis dans la phase de s\\u00e9lection finale&nbsp;?\",\"tab_content\":\"<p>R\\u00e9servez une d\\u00e9monstration, validez la port\\u00e9e fonctionnelle et les int\\u00e9grations, puis demandez les d\\u00e9tails des prix<br \\\/>et un mod\\u00e8le de co\\u00fbt total de possession 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.elementor-element.elementor-element-f333881{--width:100%;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:20px;--padding-bottom:20px;--padding-left:20px;--padding-right:20px;}.elementor-36632 .elementor-element.elementor-element-4db3cef{text-align:center;}.elementor-36632 .elementor-element.elementor-element-4db3cef .elementor-heading-title{font-size:22px;line-height:1.3em;}.elementor-36632 .elementor-element.elementor-element-4db3cef > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-widget-icon-list .elementor-icon-list-item > .elementor-icon-list-text, .elementor-widget-icon-list .elementor-icon-list-item > a{font-size:var( --e-global-typography-text-font-size );}.elementor-36632 .elementor-element.elementor-element-9b518b2 .elementor-icon-list-item > .elementor-icon-list-text, .elementor-36632 .elementor-element.elementor-element-9b518b2 .elementor-icon-list-item > 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.elementor-element.elementor-element-53e0df9{--width:100%;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-36632 .elementor-element.elementor-element-57da40b{text-align:center;}.elementor-36632 .elementor-element.elementor-element-57da40b .elementor-heading-title{font-size:24px;line-height:1.3em;}.elementor-36632 .elementor-element.elementor-element-57da40b > .elementor-widget-container{margin:0px 0px 10px 0px;padding:0px 0px 0px 0px;}.elementor-36632 .elementor-element.elementor-element-8b37618 .elementor-divider{text-align:center;}.elementor-36632 .elementor-element.elementor-element-8b37618 .elementor-divider-separator{margin:0 auto;margin-center:0;}.elementor-36632 .elementor-element.elementor-element-8b37618 > .elementor-widget-container{margin:0px 0px 8px 0px;padding:0px 0px 0px 0px;}.elementor-36632 .elementor-element.elementor-element-876fad9{text-align:center;font-size:16px;line-height:1.6em;}.elementor-36632 .elementor-element.elementor-element-876fad9 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 10px 0px;}.elementor-36632 .elementor-element.elementor-element-ebd2948{text-align:center;}.elementor-36632 .elementor-element.elementor-element-ebd2948 .elementor-heading-title{font-size:22px;line-height:1.3em;}.elementor-36632 .elementor-element.elementor-element-ebd2948 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-36632 .elementor-element.elementor-element-c7ca754 .elementor-icon-list-item > .elementor-icon-list-text, .elementor-36632 .elementor-element.elementor-element-c7ca754 .elementor-icon-list-item > a{font-size:16px;line-height:1.6em;}.elementor-36632 .elementor-element.elementor-element-4c63f17{text-align:center;font-size:16px;line-height:1.6em;}.elementor-36632 .elementor-element.elementor-element-4c63f17 > 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0px;--row-gap:20px;--column-gap:0px;}.elementor-36632 .elementor-element.elementor-element-4690b01{--width:100%;}.elementor-widget-flip-box .elementor-flip-box__front .elementor-flip-box__layer__title{font-size:var( --e-global-typography-primary-font-size );}.elementor-widget-flip-box .elementor-flip-box__front .elementor-flip-box__layer__description{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-flip-box .elementor-flip-box__back .elementor-flip-box__layer__title{font-size:var( --e-global-typography-primary-font-size );}.elementor-widget-flip-box .elementor-flip-box__back .elementor-flip-box__layer__description{font-size:var( --e-global-typography-text-font-size );}.elementor-36632 .elementor-element.elementor-element-5b4a51e .elementor-flip-box__front .elementor-flip-box__layer__title{font-size:22px;}.elementor-36632 .elementor-element.elementor-element-5b4a51e .elementor-flip-box__back .elementor-flip-box__layer__description{font-size:16px;}.elementor-36632 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.elementor-flip-box__back .elementor-flip-box__layer__description{font-size:16px;}.elementor-36632 .elementor-element.elementor-element-c7a685d{--padding-top:50px;--padding-bottom:50px;--padding-left:20px;--padding-right:20px;}.elementor-36632 .elementor-element.elementor-element-7fecee1{--width:100%;--flex-direction:column-reverse;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-36632 .elementor-element.elementor-element-f9b6a5e{--width:100%;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-36632 .elementor-element.elementor-element-f9b6a5e.e-con{--order:99999 \/* order end hack *\/;}.elementor-36632 .elementor-element.elementor-element-cceca58{text-align:center;}.elementor-36632 .elementor-element.elementor-element-cceca58 .elementor-heading-title{font-size:28px;}.elementor-36632 .elementor-element.elementor-element-31bd28b .elementor-divider{text-align:center;}.elementor-36632 .elementor-element.elementor-element-31bd28b .elementor-divider-separator{margin:0 auto;margin-center:0;}.elementor-36632 .elementor-element.elementor-element-e3c59ba{--width:100%;--padding-top:10px;--padding-bottom:10px;--padding-left:10px;--padding-right:10px;}.elementor-36632 .elementor-element.elementor-element-002fdd3{--gap:10px 10px;--row-gap:10px;--column-gap:10px;--padding-top:20px;--padding-bottom:15px;--padding-left:20px;--padding-right:20px;}.elementor-36632 .elementor-element.elementor-element-c6c6ff9{text-align:center;}.elementor-36632 .elementor-element.elementor-element-c6c6ff9 .elementor-heading-title{font-size:22px;line-height:1.3em;}.elementor-36632 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.elementor-element.elementor-element-a9a4b77{--flex-direction:row-reverse;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap-reverse;--margin-top:30px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:30px;--padding-bottom:30px;--padding-left:0px;--padding-right:0px;}.elementor-36632 .elementor-element.elementor-element-67b0cda{--width:100%;--justify-content:center;--align-items:center;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--border-radius:20px 20px 20px 20px;--margin-top:20px;--margin-bottom:0px;--margin-left:20px;--margin-right:20px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-36632 .elementor-element.elementor-element-67b0cda.e-con{--order:-99999 \/* order start hack *\/;}.elementor-36632 .elementor-element.elementor-element-ac08b45 img, .elementor-36632 .elementor-element.elementor-element-ac08b45 svg{border-radius:20px 20px 20px 20px;}.elementor-36632 .elementor-element.elementor-element-ac08b45 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-36632 .elementor-element.elementor-element-ec969dc{--width:100%;--padding-top:0px;--padding-bottom:0px;--padding-left:20px;--padding-right:20px;}.elementor-36632 .elementor-element.elementor-element-0efeddb{text-align:center;}.elementor-36632 .elementor-element.elementor-element-0efeddb .elementor-heading-title{font-size:22px;line-height:1.3em;}.elementor-36632 .elementor-element.elementor-element-0efeddb > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-36632 .elementor-element.elementor-element-4887536 .elementor-icon-list-item > .elementor-icon-list-text, .elementor-36632 .elementor-element.elementor-element-4887536 .elementor-icon-list-item > a{font-size:16px;line-height:1.6em;}.elementor-36632 .elementor-element.elementor-element-d9d4e58{--flex-direction:row-reverse;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap-reverse;--margin-top:30px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:30px;--padding-bottom:30px;--padding-left:0px;--padding-right:0px;}.elementor-36632 .elementor-element.elementor-element-db2fb8f{--width:100%;--padding-top:0px;--padding-bottom:0px;--padding-left:20px;--padding-right:20px;}.elementor-36632 .elementor-element.elementor-element-f5b078c{text-align:center;}.elementor-36632 .elementor-element.elementor-element-f5b078c .elementor-heading-title{font-size:22px;line-height:1.3em;}.elementor-36632 .elementor-element.elementor-element-f5b078c > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-36632 .elementor-element.elementor-element-2b05ffb .elementor-icon-list-item > .elementor-icon-list-text, .elementor-36632 .elementor-element.elementor-element-2b05ffb .elementor-icon-list-item > a{font-size:16px;line-height:1.6em;}.elementor-36632 .elementor-element.elementor-element-03dd704{--width:100%;--justify-content:center;--align-items:center;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--border-radius:20px 20px 20px 20px;--margin-top:20px;--margin-bottom:0px;--margin-left:20px;--margin-right:20px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-36632 .elementor-element.elementor-element-03dd704.e-con{--order:-99999 \/* order start hack *\/;}.elementor-36632 .elementor-element.elementor-element-3c50e43 img, .elementor-36632 .elementor-element.elementor-element-3c50e43 svg{border-radius:20px 20px 20px 20px;}.elementor-36632 .elementor-element.elementor-element-3c50e43 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-36632 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